Bel Air Azur Resort Hurghada (Adults Only)

My experience at the hotel was disappointing. The waiters seemed to expect tips before providing proper assistance, which made the service feel unfair and unprofessional. The pizza chef was unfriendly and often had a frown on his face when dealing with guests, while he seemed much more welcoming toward foreign guests. This gave the impression that guests were not treated equally. The food was below average overall. The buffet was disappointing, with a limited variety of dishes and very few options to choose from. Overall, the hotel needs to improve its service, staff attitude, and food quality to provide guests with a better experience. The only positive aspect of my stay was the beach, which was enjoyable. However, it is worth mentioning that the beach facilities are shared with the sister hotel, Arabia Azur, rather than being exclusive to Bel Air Azur. Unfortunately, the beach alone was not enough to make up for the disappointing food quality and poor service.

I had an amazing stay at Bel Air Azur Resort in Hurghada. The service was outstanding, and every member of the staff was friendly, respectful, and always ready to help with a smile. The hotel was very clean, peaceful, and well-maintained. The food was delicious with a good variety, and the overall atmosphere made our vacation truly relaxing and enjoyable. Thank you to the entire team for your excellent hospitality and professionalism. I highly recommend Bel Air Azur Resort to anyone visiting Hurghada, and I will definitely come back again!

Hello, we would like to take this opportunity to thank you for another wonderful holiday at your hotel. Almost everything was perfect, except for the pool ladder; many guests have been commenting on Facebook that replacing the ladders with steps would be a good idea, especially for the sake of senior citizens. Personally, I have health issues as well, and I find it difficult to use the ladder to enter the pool. You really ought to consider this and do something about it. Another thing we noticed is that the food quality has declined slightly; the chefs are using too much seasoning—something that wasn't the case in previous years. Then there is the matter of the waiters; they lack discipline. I personally experienced an incident at breakfast this year where a waiter took away my empty plate after I had finished eating; there were breadcrumbs left on the plate, and the waiter—trying to be funny—dumped them into my tea. Of course, it wasn't malicious—he just wanted to make a joke—but it didn't go over well. We don't want to switch hotels over such minor issues, as we visit you every year and have always been satisfied. Please consider replacing the pool ladders with steps. Once again, thank you very much for a lovely holiday, and I hope we will return to your hotel next year.

We stayed here on an emergency basis once our flight got cancelled and easy jet wouldn’t accommodate us so we booked this place. We ended up having an argument with our taxi man who took us here and the security here was top notch!! They helped us immediately and was amazing, everything after that point was 10/10, room, complimentary service, food, cleanliness, and staff politeness it was the best. For reference, before this hotel we stayed at Titanic palace and the staff were unbelievably rude, So to our surprise this hotel that seemed far out and small in comparison was everything that Titanic palace should have been and more thank-you so much.