This is one of my favorite hotel stays! The view from our room was incredible over looking the bay. We literally had on luxurious robs the last night watching the lights and the moon rise over Hong Kong harbor. The staff and amenities were great! I would highly recommend it!
When designing the itinerary, both Gemini and DeepSeek recommended the Renaissance Hong Kong Harbour View Hotel, and it turned out to be an absolute flawless choice. The hotel's location is unbeatable, especially the views from the executive lounge. Both the lounge breakfast and the scenery were truly unforgettable. More importantly, the hospitality here is top-notch—every staff member was incredibly polite. The reception team was highly professional and patiently listened to our needs. They even went above and beyond, checking with the manager on duty to secure the maximum benefits for us as elite members. For this reason alone, it’s hard not to come back next time. If there is any downside, the hotel facilities are a bit dated. However, considering this is Hong Kong where every inch of land is worth its weight in gold, it is completely understandable. I look forward to its future renovation and upgrade, which I believe will make it even more exceptional.
If there was a 3 1/2 star option, I would’ve picked it. The location is great, very convenient to the star ferry and MTR. Great running/walking path along the river. Next to the convention center. Rooms are decent (if you have harbor view). Staff is wonderful. Why the 3 (1/2) stars? It is woefully in a need to a refresh. Pull out all the carpeting, too musty of a smell, especially the room floors. Show some pride and replace the stained carpeting behind the check in desk. Refresh is sorely needed.
Staying at Renaissance Harbour View Hotel Hong Kong was definitely the best option, from the first day of arrival until the last day. We were greeted by such lovely and welcoming staff, very proactive, full attention to detail and very professional. Always finding ways of making our stay even better. Big shoutout to Patty Imthanavanich, she was the first person to welcome us to the hotel, very attentive and caring, always ready to assist us with our inquiries. As well Timmy Chau, very proactive and professional Manager, always there to help us regarding anything we needed. Also want to mention Stanton Lee, very attentive Director and supervising that everything is done up to Renaissance standards which we have experienced and are very high standards. Special mention to Edward at Dynasty Restaurant, very professional and with an eye for detail plus very cautious regarding my shrimp allergy in a restaurant where most of the dishes have seafood, as well responding to all our questions regarding the menu and always checking out on our table. And last mention for concierge Henry, very fast and effective. Regarding the hotel, very well connected, close to the convention center, but the star in my opinion (besides the wonderful staff) is the Dynasty Restaurant, the food is so good it feels like your grandma is the one cooking and makes you feel at home, it's the perfection on a plater, and the staff very attentive, there wasn't a single time where my cup of tea was empty. It is a 10/10 restaurant, the best I've ever tried. The overall experience has been more than perfect, if we go back to Hong Kong we will be definitely coming back to this Renaissance as well recommending it to family and friends.
Our family had an incredible stay at the Renaissance Harbour View and felt so well taken care of. A huge shout-out to Samuel at the concierge desk, who went above and beyond to handle a situation for us with total professionalism and efficiency. This service alone is 5 stars. The hospitality here is rare and heartfelt. Our housekeeping lady was so sweet and accommodating with our toddler’s nap schedule, even leaving us a nice handwritten note. The breakfast buffet was also a highlight—better than the one at Disneyland! The selection of Cantonese and Western food is huge, and the staff were amazing with our daughter, even trying to distract her during a tantrum so we felt welcome. The location is unbeatable with breathtaking views. We were walking distance to the Star Ferry and famous food spots like Bakehouse and Cheung Hing Kee buns. The Wanchai neighborhood felt very safe to walk around at night, and there is a taxi line right outside the hotel which made getting around effortless since every driver knows the property. Also, despite some other reviews I read, they provided plenty of complimentary water in the room every day. We had an amazing vacation here and would definitely recommend it to any families visiting Hong Kong.
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