10/10 experience. Travelled as a family of 4 plus an infant for 6 nights. Service exceeded expectations from the moment we arrived. The staff are beyond friendly and so helpful. A family friendly hotel which is clean, quiet and extremely comfortable. Breakfast was INCREDIBLE. Also enjoyed the seafood buffet special! The pool is of course amazing. Special shout out to all the amazing staff in the club lounge, particularly Tiger. Also shout out to May in housekeeping. Loved our stay and will be back!
Kerry Hotel Hong Kong By Shangri-la
Address: 38 Hung Luen Road, Hung Hom BayAvailability
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I have stayed in a lot of 5 star hotels all over the world, The Kerry Hotel beats them all. The staff are second to none. Always happy to greet you, always there when you need something, they really are amazing. The rooms are absolutely stunning. Bed could be the best I’ve ever slept in. The pool deck is gorgeous too, with an amazing view of the harbour. WiFi is super fast and worked for the whole stay without interruption. 3 days is really not enough. I wish I could stay longer. Will definitely be back soon!
The hotel is about a 35 minute drive from the airport, but traffic was light on the day that that drive was made. The hotel is pristine clean, and there are multiple places to eat, lounges to sit for a drink, and even an outside rooftop gathering area. Views from the waterfront side are spectacular. The staff is as friendly as any you will experience.
Our group from GSH Travel had a fantastic stay at Kerry Hotel Hong Kong. As an international travel group company coordinating accommodations and logistics for 11 guests, we truly appreciated how organized, responsive, and accommodating the team was throughout our stay. A special thank you to Him Lai, Fai Yung, Jacko Yeung, Horan Ng, and the concierge and reservations teams for helping coordinate our airport transfers, room arrangements, and breakfast logistics for the group. The communication leading up to our arrival was excellent, and everything was handled professionally and smoothly. The airport transfer bus arranged by the hotel was comfortable, spacious, and made traveling with a large group incredibly easy. Small details like having a representative waiting with signage at the airport made the arrival process seamless after international travel. One of the absolute highlights of our stay was the breakfast buffet — it was truly exceptional. The variety, quality, and presentation were amazing, and it quickly became one of our group’s favorite parts of the hotel experience. There were so many delicious options, and it was the perfect way to begin each morning in Hong Kong. We also really appreciated that the hotel arranged breakfast boxes for our group on our early departure day. It was such a thoughtful touch and incredibly helpful for our travelers leaving for the airport early in the morning. The hotel itself is modern, beautiful, and very well located, with outstanding service throughout. Our group genuinely felt welcomed and taken care of during our time there. We would absolutely recommend Kerry Hotel Hong Kong for both individual travelers and group stays visiting Hong Kong.
Honestly a fantastic place to spend a few days in Hong Kong and not necessarily in the same spot as everyone else. Position is in between Whampoa and TST, it allows to explore Whampoa which is a nice area and at same time it's easily connected by the promenade to everything else. The rooms are beautiful and modern - very very comfortable. Everything is spotless clean and neat. Breakfast is varied and well presented. Staff is extremely polite and helpful - so kind and all speaking english. Swimming pool by the sea side and the view... Stunning. Bar is also having outdoor space and is beautiful too. They also have a great food court for dinner, we didn't try but looks good and nice to have. Absolutely fantastic for us. We would come back any time we visit HK.
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