Availability
Description
Hotel One Eighteen provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in Hong Kong.The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.The hotel's daily housekeeping ensures an excellent option for your stay.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator and a coffee or tea maker is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers.
Facilities
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Business installations
Reviews
I had a nice stay here. Mini suite hotel with comfortable beds, work area, large TV, and kitchenette including a microwave and a small refrigerator/fridge that worked well. AC was good. WiFi was good. Close to subway and many food shops. I really liked the black sesame ice cream shop nearby. Two elevators were fast and only 3 rooms per floor. Quiet at night. Could not hear other guests. I've stayed at their partner Hotel Purple and think this is my favorite. Friendly front desk staff checked me in early as a room was ready. They even had pillows you could request if the standard ones were not to your liking.
I absolutely love this hotel! A special shoutout to Aaron, who was incredibly helpful with my two extended reservations from May 21 to May 27. After my cousin left, I needed to extend my stay due to a family matter, and Aaron went above and beyond to accommodate me. He was so kind and helpful; he even upgraded me to a nicer room. I wish I could have said a proper goodbye to him on my last day, and I was happy they let me pay extra to stay a little longer before my evening departure. I am definitely planning to come back and stay here again. The location is very convenient, with plenty of delicious food options nearby to satisfy my cravings. Thanks to everyone who made my stay so enjoyable!
Location is great; the business suite is spacious by HK standards and having a harbour view.
However, our stay was marred by their lying manager. What happened was that I booked this business suite from this hotel precisely because their Agoda listing stated there would be a washing machine. However, upon checking in to the allocated room 2802, I discovered the kitchen cabinet space that was supposed to house the washing machine was sealed up (see photos). So I went down to the checkin counter to ask about it before anything was unpacked. The manager on duty, Mr Spencer Choi from his name tag, claimed that washing machines were phased out from 2 years ago and advised me to do my laundry at the laundry shop opposite. This was a blatant lie because upon contacting Agoda's helpdesk (thank you for being efficient and helpful), we were shifted to another business suite on level 30 that has a washing machine. Hotel management, please educate your staff on proper customer service! I can understand if the business suites with washing machines were currently occupied, but effort should be made to check when these rooms would be available, instead of brushing off with a lie! This is not the way to do business - no integrity and no sincerity!
Thankfully, Agoda helped to contact Mr Jacob from this hotel who helped us with the room change the next day, and was helpful and customer oriented throughout the rest of our stay. Thank you Mr Jacob!
One of the best hotels I've stayed in! And I've stayed in a lot of hotels all over. It wasn't easy to find a hotel with good sized rooms in HK, and especially not at a reasonable price. But Hotel 118 stood out during my searches, and when I arrived, it did not disappoint and even exceeded my expectations. First impressions upon check-in and entering my room were very very positive! The feel is great with nice clean, reasonably spacious and comfortable rooms with nice warm lighting, big screen TV, good aircon, comfortable beds and a comfortable desk. Wifi speed is adequate for general needs and it's a solid connection (note that it is not a security encrypted connection but it is password protected for hotel guests only). Bathroom also spacious with a great shower. Room is generally well set up with a few good facilities. The room was quiet and I was able to sleep every night for the 10 nights I stayed. The location is great, right around many restaurants and a couple of supermarkets. The Tin Hau MTR station is less than a 10 mins walk, as is a walk to the waterfront and nearby Victoria Park. A great place to stay all around for a reasonable price, so I would highly recommend this hotel to anyone visiting Hong Kong. Hotel 118 is is now my go-to place to stay in HK... And a special mention to the wonderful, friendly and helpful staff: Derek, Jacob, Angel, Alice and Grace. Thank you! 👍
We, as a team of five office colleagues, visited Hong Kong for a business trip and stayed at Hotel One Eighteen in Causeway Bay, Hong Kong. Since this was our first time visiting both Hong Kong and the hotel, we were delighted by the warm hospitality and excellent service provided throughout our stay.
Our stay was extremely comfortable, and we truly felt happy and welcomed during the entire visit. The team was highly motivated, professional, and always ready to assist with a smile. The management and staff made our experience memorable and pleasant.
We would especially like to appreciate Ms. Angel, Mr. Victor, Ms. Grace, Mr. Ray, Mr. Derek, Mr. Ivan, Mr. Spenser, Mr. Arron, and Ms. Alice for their outstanding support and kindness.
Thank you to the entire team for making our business trip such a wonderful experience. We highly recommend Hotel One Eighteen to anyone visiting Hong Kong.
