We had a wonderful 4-day stay at this hotel\. The hotel is clean and comfortable, and the harbor view is absolutely beautiful! 🌊😍 The location is also very convenient, with supermarkets and restaurants just within walking distance.We really enjoyed our stay and had a great experience overall. Definitely a place we would recommend and would happily stay at again!👍
A near perfect experience. Absolutely go for the club level rooms, as the breakfast buffet is lovely and has the best view in Hong Kong. The room itself was very comfortable and had a wonderful view. A great shower and bath, and a very comfortable bed. Everything was cleaned daily for my ten day stay, and I was given glass bottles of water each evening. The free cocktail hour could have been a whole dinner, and the ambience was lovely. Service was impeccable, including offering an umbrella on rainy days and just simply checking in with me to see how my stay was going. Staff was incredibly friendly and helpful. I will only stay at the Harbour Grand for my next visit.
The lobby and check-in area are absolutely stunning, but the true highlight of this 5-star hotel is the staff. From reception to housekeeping, everyone is incredibly kind and welcoming—kudos to whoever is hiring and training this exceptional team! The only downsides were that the rooms felt a bit outdated, and no complimentary bottled water was provided. While I understand avoiding plastic, a glass bottle option would be a great touch for a 5-star property. Still, the service made it a wonderful stay.
One of the best hotel ever we stayed with our infant. Best hospitality by the entire team. They treat their customer very well and friendly too. Very very Infant friendly and the location was very good as walkable distance to MTR station (metro train), tram stops, restaurant and convienent stores. Their restaurant on level 41 (western food) was awesome and the ambient was cozy with harbour view. Overall highly recommend hotel stay in hong Kong 🌎 thank you 😊
Luxury by the Harbourside! I arrived early after a long transpacific flight, and the attentive staff made the check-in process seamless despite the hotel being fully booked. I was pleasantly surprised to find a welcome amenity in my room with a note personally signed by the GM, Benjamin—a thoughtful touch that set the tone for my stay. While the lobby was bustling and clearly popular, the rest of the hotel remained remarkably calm and professional. I was upgraded to the Harbour Club, which was a game-changer. It provided a quiet space with stunning views to get some work done, complemented by the welcoming staff. Harbour Grand Hong Kong is the perfect balance of welcoming energy and refined tranquility.
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