Wasn't expecting much, as the hotel was slightly cheaper than the other Marriott branches I looked at, but how wrong I was when I rolled up to the hotel lobby, greeted extremely courteously, and check in was fast and efficient. Informed about other services and courtesy buses to various locations. When to my room and the view was large, clean and the view amazing. Great amenities for the traveller. Highly recommend.
This courtyard is a rare find. It's one of the few that has a lounge at the top floor, great for business travelers. They strictly enforces no smoking rules which is great for nonsmoker like me traveling to China. Rooms are clean and very modern. Staff are always helpful. It's a bit outside the business district, that's the only downside, but the rates are also not as ridiculously high as at Central or Admiralty.
I stayed here for 6 days between December 7th to 13th, 2025. Very comfortable stay. Beautiful window view from my room. I stayed on the 14th floor. Steven is extremely helpful, ever smiling, polite and courteous person at reception. In luxury hospitality industry small things matter. overall enjoyed my stay, would love to stay again. But quite far from the down town, so if one wishes to explore HongKong may be Kowloon is a better area, but hotel are probably not very good. Hotel provides free bus service on different routes.
Excellent stay at Courtyard Marriott Sha Tin! (From May 19 to Jun 02). The staffs throughout the hotel consistently provided outstanding service. Specially the team at MoMo Café. Location is great, you can walk toShek Mun MTR station less than 10 minutes. Major bus connection station is next to hotel. During our stay, there was an incident where a guest accidentally broke a plate and suffered a cut on her leg at the momo cafe. The hotel staff responded immediately, providing assistance and medical attention. Within just a few minutes the area was cleaned up and operations returned to normal. It was impressive to witness how efficiently and calmly the team handled the situation.
I was staying there for about 3 weeks on a business trip. It was a rather disappointing experience and did not match what I used to for a Marriott Hotel. But let's start with the good things: I had a big spacious room with bath tub and walk-in shower. Housekeeping is doing a good job, room shower and tub where always cleaned properly. The gym was OK equipped Breakfast was great What I did not like was the tiny lounge for the amount of people having access to it. You should go there at least 30 to 60 min before the happy hour starts. Also that it stops serving food so early was really unpleasant. However, the staff there did a great job. Big shout out to them. What really disappointed me was the front desk. At my checkout day they were not able to give me my receipt of my stay. I told them exactly what I need and they promised me to email it. Of course, they emailed it but not the way I needed it. I told them again what I need and they send it wrong again. The 3rd and 4th email, the just ignored and not even replied anymore. Very unprofessional and disappointing
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