I had a pleasant stay at Grand Prince Hotel Hiroshima. The property does feel a bit dated in places, but everything was well maintained and that made it easy to settle in. Service was solid throughout my visit, and having the Miyajima ferry depart from the hotel is a nice plus if that’s part of your plan. Overall, a comfortable and reliable option.
The service at this hotel was outstanding. When I arrived and needed to see a doctor for a minor injury, the front desk made an appointment for me at a local clinic with an English-speaking doctor and arranged a cab ride for me. The hotel itself was also very nice. We sprang for a club-floor room which gave us free access to the lounge, free breakfast, nice onsen and gym. Our room was not huge, but it had an excellent sea view. It is a little way outside of central Hiroshima, which we didn't mind because we were staying 2 nights and wanted a more relaxing place. It has a free shuttle bus to and from the Hiroshima train station 7 times a day each way; the trip takes a half hour. Right outside the hotel there is a direct ferry to Miyajima Island (try to go at high tide to see the "floating" Torii gate).
The view from the 40th floor is nice, but that is exactly where the positives of this hotel definitively end. The rest is just an overpriced tourist trap. The room is absurdly small and claustrophobic. If you are used to a standard 80sqm apartment in Tokyo, you will feel like you are in a shoebox here, barely able to even walk past your partner. The bed is a chapter of its own – an absolute nightmare and a complete disaster. It is so extremely uncomfortable, unstable, and squeaky that it reliably kills any hint of evening romance, not to mention any attempt at a normal night's sleep. For a couple, this piece of furniture is simply completely useless. To make matters worse, the air conditioning barely works, making it impossible to get a normal temperature in the room. When I compare this to Tokyo or even the cheap, but honest and functional standard in Osaka, this place is a complete flop. The value for money is absolutely terrible. Summary: If you value your comfort and your money, avoid this hotel at all costs. Strongly do not recommend.
We stayed here during our honeymoon as a little break from traveling in our campervan, and honestly chose this hotel on a whim because it looked beautiful and was a great price. It ended up being one of the best decisions of our trip. From the moment we arrived, the staff were incredibly welcoming. They even surprised us with a complimentary upgrade to a room with an ocean view, which was such a kind and thoughtful gesture. The hotel itself is absolutely stunning—very upscale, peaceful, and beautifully designed. Unfortunately, we weren’t able to use the bathhouse due to our tattoos, which we completely understand and respect, but the hotel made up for it by providing amazing bath salts so we could enjoy a relaxing soak privately in our room. The bed was extremely comfortable, and we had one of the best sleeps of our entire trip. Breakfast was also a highlight—the Japanese-style breakfast was delicious! 和朝食はとても美味しかったです Overall, this stay exceeded our expectations in every way. We felt well taken care of, relaxed, and genuinely happy we chose this hotel. We would absolutely stay here again.
Overall, this is a good hotel. Rooms and hard products in general are dated but they’re kept clean. Service is good. The location isn’t very convenient besides the Miyajima ferry service departing from the hotel but most rooms come with a view. Their public path isn’t free (free for me as a platinum member) and isn’t big enough. I tried a couple of restaurants on site and they were good as well.
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