Great service from Viator -- had to contact them in the middle of the night after a flight cancellation would make us miss our scheduled transfer. They contacted the transfer company to ask them to let us use the transfer reservation the next day without additional charge. The company agreed. We really appreciate Viator's help in changing a reservation.
This transport was very smooth. Communication was great and the ride was relaxing. Would highly recommend!
They picked us up on time and were very nice. Driving was smooth and the van was clean and comfortable
Our driver was very friendly and arrived in time. The vehicle was clean and in nice shape. Thank you
Highly recommend this company. They arrived early for pickup and loaded the bags. It was a smooth journey to the airport. A great option for transportation.
Alexander was very prompt and reliable, explaining precisely where to meet him at the airport. A few days later, he offered to take us to the Helsinki-to-Tallinn ferry and again was on time and helpful. We will be happy to use Alexander again if we ever return to Helsinki. Highly recommended!
I booked this transfer while in the US prior to arrival in Helsinki. It was super easy. The driver waited at the arrival hall and helped with our bags. The supplier was responsive to questions and very communicative. Great intro to Finland.
Absolutely shocking experience with this operator. Delayed in passport control after landing in Helsinki, and terse commentary from the operator requesting additional money for waiting. I would have been pleased to discuss this with him once we got our bags, but he cancelled the trip. Money gone and no transport.
The driver was on time, the car was well kept and clean, driver was friendly and respected our quiet time on the ride at 4AM. We arrived safe, relaxed and early for our flight.
I used this company four times during our trip to Norway, Finland and Sweden. Konstantin was our driver and was *always* early to get us and very polite. The flexibility of this company was super helpful as well, as our original flight back to the US was cancelled and we had to stay an extra day. They graciously picked us up at 4 am instead of 11 am as we had previously planned. Highly recommend - car was clean with plenty of room for the two of us.
They were very kind and rescheduled when our original flights were canceled and waited patiently while we put in a claim for our lost luggage.
It was very efficientl and we were happy with the ride to the airport. He dropped us off at the right location
The communication around pick-up time was great, and our driver arrived promptly, even a few minutes prior to our time, ensuring we arrived at the airport in plenty of time for our flight. He was helpful and friendly.
Very professional service good friendly driver very comfortable vehicle Pick up on time Vehicle was well appointed
Great service. Driver was friendly, offered water, highlighted city attractions, safe & smooth ride.
Driver was friendly and we arrived to our destination safe and sound. The driver was easy to find at the airport.
We had to rearrange our flights due to a strike in Frankfurt and it was easy to communicate those changes and adjust our transfer. Our driver was there when our new flights arrived and was very helpful and friendly. The drive to the hotel was very pleasant and comfortable. I will us them the next time I visit Helsinki.
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