Our driver was waiting for us at the airport. After a long overseas trip, that makes a difference! The vehicle was clean, with a lot of space. He was professional and courteous and got us safely to our hotel.
Did an excellent job communicating pick and even monitored our flights arrival. He met us with a sign just outside baggage pick up. Could not have been easier. Very friendly and helpful. Thank you.
On time very efficient and friendly driver, booking again!! Highly recommend Akram. Also he was extremely helpful.
We learned much about managing the trams and trains from our driver. A very friendly welcome to Helsinki!
Excellent driver. Very friendly and knowledgeable on the area. He was waiting for us after we got luggage with our name displayed
Prompt and friendly. Very good driver. Met us at the door took our luggage and we got going immediately. Would highly recommend this service.
Driver was very courteous and helpful. Waiting in the arrival hall with my name on a sign. Told me a lot about the city on the way to the hotel. Highly recommend.
Driver was late and no water was given. The designated driver was very friendly, helpful and polite.
Very Friendly and accommodating. Great communication and service. Made getting to our hotel comfortable and easy.
Driver used WhatsApp to communicate with us before the flight and upon arrival. He was easy to find and spoke excellent English.
Driver was at arrivals as soon as we walked through the doors. Journey was very smooth and driver was polite.
It was very easy. The driver was super nice found us at the airport. He contacted us through the aviator App.
Picked up at arrival hall in airport . Nice friendly and a little tour on route to hotel. Would recommend after a long flight.
Nasir was very very punctual. He was there before time and communicated early to make sure we get picked up right on time without any issues. Very clean car and amazing experience. He was very friendly and has great knowledge about Helsinki city that he shared with us too.
Great service. Driver checked in ahead of time on What's App and greeted us right after baggage claim. It all worked out great.
The driver was punctual waiting at the exit of arrivals. She was helpful and safely drove to the hotel
Driver was very prompt for our early morning trip to the airport from the hotel. He was courteous and professional.
Easy and efficient travel from the Helsinki Airport to our hotel in downtown Helsinki. Our driver was waiting for us after we cleaned border control - despite our flight being delayed by 30 minutes. Would definitely book this again.
Our driver was so nice. Contacted us by WhatsApp since we were late arriving. I would certainly use again.
Driver contacted me as promised and was waiting at the pickup point; however no bottle of water was offered and no information on the city was given. The driver didn’t say one word on the drive into Helsinki; he didn’t seem very proficient in English. The experience was disappointing. and not as advertised, especially no water.
Booked HEL to downtown hotel, $83. Driver was at airport waiting. Not professionally dressed. Spoke 1 word to us, the hotel name. No water offered. Car was filthy. Windows so dirty. We pointed out some buildings along the way and he didn't engage. Save $50-60 and get a taxi.
I booked this transport for $83 HEL to Hotel F6 at 3:30pm on a Monday. While at the airport waiting for our bags I used the Bolt app to see the cost for a ride, it was $22. I knew this prior to booking but I choose the higher cost because our driver was supposed to be waiting for us in the airport, provide us with cold water in the car and point out any landmarks or points of interest along the way. Not go out of the way, but as we pass, engage us. He was at the airport, period. That's it. He said 1 word to us, our hotel name. He wore a dirty ole T-shirt, while other drivers were either well dressed or had at least a polo shirt. The car was a filthy Tesla. The windows were so dirty. I looked at other cars during the entire drive before judging, thinking maybe the area had bad weather. But most cars were clean. Save your money, Bolt is even a little more expensive than a regular taxi service and it's $61 cheaper. We were had.
Easy, on time. He contacted us while we were still taxiing on the runway and was waiting when we had our luggage.
Our flight was late and he knew it and was waiting at the correct time. He had our name showing as we came out of customs and took our large bags for us. Exceptional driver!
The driver was not at the baggage claim exit ramp but at a fast food place near the exit. Those instructions were not given to us and we almost lost our ride to the hotel
If you are arriving during “normal” hours, just take a taxi or Uber. My driver wasn’t waiting for me. So, it wasn’t easier or quicker than just going to the curb and hailing a taxi. And this service is double the cost of a curbside taxi or Uber.
30 minutes late for pick up, no communication at the airport regarding status, had to track them down to
Clear cut experience. No surprises. Was in regular contact with vendor with minimal wait. Quick drop off and no issues.
Akrim was timely polite and very good with communication of meeting place etc We plan to use his services again
Our driver was excellent. He was waiting right outside arrivals with a sign upon an arrival. Smooth trip.
Driver was on time and waiting in the lobby after exiting the baggage claim area. He was friendly and helpful. A pleasant experience.
Super nice driver. Great communicator. He also took us from airport to hotel so it was nice to have him take us back at end of trip.
Great personality and careful driving. Comfortable van and clean. Highly recommend. Got us to our hotel fast!
Boy these guys were on the pulse of getting us to our hotel when we landed from the airport tonight. I have never been to this airport and used this company for transfers. We all were so impressed - all 9 of us! Strongly recommend them with excellent communication with all my questions in a quick response. Great experience!🙂
Great friendly service, very professional! He waited for us and txt via WhatsApp to make sure we're all good
The driver was on time. The van was clean. The driver was safe and friendly. The communication between myself and the driver was great. Easy to book. Highly recommend
Excellent communication with driver. FlyingCarpet went above and beyond with locating us in the support and helping us with our large suitcases.
Driver picked us up right on time. Loaded our luggage. Drove us safely to the airport. Was friendly. Unloaded our luggage right at entrance of airport. Cost was very reasonable.
Very easy to book. Communication with the provider was great. The responded to questions promptly. The driver was the early to pick us up. Seamless experience.
Driver arrived to pick us up early, which worked out very well for us. We were happy. He drove a shuttle van so he was able to accommodate our 3 suitcases and 3 check in bags with no problem.
Driver was very nice, but I booked this under the impression that it would have been a shuttle van. Instead it was a private small suv. It was unable to hold the 3 suitcases & 3 carry-on cases. Driver put the carry on cases in the front passenger seat and 3 of us had to sit in the back seat. Very crammed to drive a little over 30 minutes to the hotel. Probably would have been better if he let me sit in the passenger seat and the carry on bags could have rested in between 2 passengers in the back seat. Not sure if he did this purposely in order to not have me sit in the front seat or if he just didn’t think it through. Situation wouldn’t have been an issue though if we would have received a shuttle van.
Our driver was prompt called to say he had arrived. Took us safely to the airport. What more could you ask for!
Excellent driver. Through no fault of his, he was directed to the airport early, but he still waited for us. We would use this company again.
Great service and made my landing easy and smooth. The driver was very helpful and friendly to share about the city.
Very efficient and helpful, he met as stated in the Viator ad, helped with our luggage both when he picked us up and dropped us off
Worked exactly as it should. We had a good experience and thank this service for its great communication and service. Only recommendation is to make sure you have WhatsApp if using this service. This is primarily how they communicate with you, though they are also great with the Viator app.
Our driver was on time, friendly, informative and a safe driver. This saved us time and effort to get to our hotel from the airport.
Our owner/driver, Joo arrived on time. Met us inside the hotel reception area. He was very friendly as well as professional. His luxury MBZ people mover was very clean and comfortable.
Driver was very nice and gave a couple good tips for my stay. I like how easy it was to find him. Wish walk to car was a tad shorter.
The vehicle choice we paid for didn’t arrive (booked a van, a large sedan collected us). We had a lot of luggage so the driver had to stack it on the front passenger seat. We also had requested a baby seat which, while provided, wasn’t installed and the driver quite literally threw it onto the backseat. It was cold and the driver was clearly more interested in getting back into the car. On the plus side, driver was friendly and communicated well prior to us landing and he was on time, waiting for us (though he didn’t have a sign so if we didn’t have a working telephone, it would have been difficult to find him - though this wasn’t an issue for us).
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