I was really excited about my photos and initially had a great experience, but unfortunately, things took a turn. I paid over $500 for a package that included downloading 30 photos from a gallery of 821 images. After downloading only 6 photos, I was locked out of the gallery. When I contacted the company, I was told I had already used all 30 downloads, which is incorrect. I’m disappointed because I truly value the memories captured, but I’ve been unable to access what I paid for. I’m hoping the company will correct this and restore my access so I can download the remaining images. After viewing my photos I was considering paying the extra $100+ for the entire sitting of photos however after I contacted them to ask why I could not access my account which is supposed to have 30 days of access - the company stated I could not access it unless I paid more money. This is poor customer service. Also, there policy on their website does not align with how the process works. I received my photos 8 days after taking them and they were already edited. An email was sent with specific instructions which I followed and to see the shenanigans to merely get more money from me is not the kind of company I would recommend to others.
About Activity
What's Included
Includes
- - 1 Hour Photoshoot = 20 Final Photos*
- - 4 Hour Photoshoot = 50 Final Photos*
- Private Online Viewing Gallery
- - 3 Hour Photoshoot = 40 Final Photos*
- * Same set of images
- - 2 Hour Photoshoot = 30 Final Photos*
Excludes
- Private transportation
- Pick-up/Drop off
- Advanced Photo Editing
Departure & Return
Departure Point
- Meeting point to be confirmed with Customer and Photographer, via email correspondents after booking confirmed. THE PHOTOSHOOT LOCATION AND MEETING POINT CAN BE ANY POINT IN INTEREST FOR THE CUSTOMER
Return
- Meeting point to be confirmed with Customer and Photographer, via email correspondents after booking confirmed. THE PHOTOSHOOT LOCATION AND MEETING POINT CAN BE ANY POINT IN INTEREST FOR THE CUSTOMER
Itinerary
Glamorous affordable private photo shoot in unique Hawaii locations. The Photo Experience (TPE) will create amazing photo memories during your Hawaii visit, tailoring each photo shoot to meet your style and requirements. You will be able to see undiscovered locations and capture this experience with our professional photography. HOW IT WORKS, 5 EASY STEPS : STEP 1 SELECT YOUR DESTINATION STEP 2 BOOK STEP 3 CONFIRMATION AND ITINERARY (via email) STEP 4 THE PHOTO SHOOT STEP 5 RECEIVE YOUR PHOTOS 1 Hour 1 location Shoot Ideal for solo travellers and experienced influencers Private online viewing gallery 2 hours (bestseller) 1-2 locations Ideal for couples, new influencers and small Bachelorette groups of 1-5 people Private online viewing gallery 3 hours Ideal for large groups of friends and families 6-10 Occupants, Bachelorette groups 6-10, Models/influencers looking to build a detailed portfolio Private online viewing gallery 4 hours Groups of 12 plus, 3-4 photo shoot locations, ideal for numerous outfit changes during the photo shoot. Private online viewing gallery Transportation is NOT included ALL Wedding day Photos Incur a surcharge
Language Offered
Additional Info
Cancellation Policy
Reviews
Nikki was awesome! She was real responsive with messages and even gave helpful tips since it was our first time in Hawaii. Also, my son hates taking photos and she made it fun for him, as well as for us. The one hour shoot was perfect and fun! Highly recommend
Don’t waste your time. The company was very difficult to communicate with. They would only communicate through Viator messaging. Requested they call for quicker communication and they would not email back or call. They were not able to provide a photographer and did not inform us of that.
We had such a nice session with Michelle! She had so much patience and ideas for such a big group - we were 7 adults and a toddler. Definitely recommend her and this service. Looking forward to seeing the pics!
Michelle was amazing! My son does not like pictures and she made him feel comfortable! She was patient and made us laugh and I was very pleased with the final pictures!
Really great experience with the photographer we were connected with. We’re two weeks out and haven’t seen the photos yet. I’ve emailed the company with a few additional questions and an update, but didn’t receive a response. Hopefully we hear something soon and get to see our pictures we’re very excited!!!
We had the best time! Our photographer, Michelle made the photo shoot easy and fun! She found the most beautiful beach locations. I highly recommend this experience.
Michelle was such a pleasure to work with, they helped my wife and I with lots of different poses and had such a warm presence that made us feel comfortable, when back in Hawaii I would book with her again! We can’t wait to see our pictures
One hour with Michelle, photographer, at the beach. She was really accommodating and can’t wait to see our family pictures!
Michelle, was absolutely Amazing to work with! She made our photo experience fun and pleasurable. Her pick of photo location was superb!
It was so fun and must do experience while traveling! Michelle was so nice so we didn’t get nervous at all. Our baby enjoyed it too! Can’t wait to see the pictures!!
Michelle made this experience more fun! Very professional and connected with us and what our vision was for the photos, she had amazing recommendations and was very flexible with ideas for location. She made it fun, my husband and I learned how to pose and laugh through getting photos taken so they look more natural. Communication was also very great, i would definitely love to work with michelle again. Memories captured and memories made 🫶🏼
I cancelled this booking and TripAdvisor, not the photographer, keeps billing me and trying to reschedule. I have lodged a complaint as I got no response from this service at first in November, then they asked if I was still interested and I said no (12/18), then they billed me on Christmas Day! Use Shoott instead.
I have never book a photographer at least seeing her/his work first, but I risked it this time, and I book out family photo shoot in Honolulu. Michelle was outstanding. I would highly recommend her. She was great with kids, she was very attentive to my ideas, and very helpful with poses.
I was provided a date and time for the photo shoot for viator when I was in Honolulu but the photo shoot company did not contact me to confirm my appointment and despite trying to reach them multiple times through viator, I never heard from them. I am very upset with this service and I am waiting for a refund of the full amount I paid as I did not receive the requested service.
Donix was absolutely amazing! From his perfect suggestion of the photo shoot location to the creative/artistic poses. He was friendly, profesional and just fun!!! He made this experience very memorable for our family. We can’t say enough great things about him!!! 100% recommend!!
First off let me say our photographer(Donix) went above and beyond he was an incredible photographer. He was so fun and down to earth. We give him a 20/10. He took us to beautiful little hidden gem. We had a blast. He so professional but very friendly he made us feel so comfortable. He asked what we would like and gave us his opinion.
Michelle did a wonderful job! Can’t wait to see the finished product!! She was very flexible and had great suggestions and ideas that truly put us at ease.
The photographer, Dominic, was a joy to work with! He picked the perfect place and was very patient with us all
The pictures came out beautifully. A bit of a hassle as you’re dealing with a company that contracts local photographers to take the pictures for you. There is a bit of a wait to get the pictures back, and in order to get them all, it’ll cost you a bit more. But if you’re looking for a neat way to capture pictures in some iconic locations, it’s solid for that. Don’t wait till last minute, as availability is determined by the photographer. Our photographer was super late, nearly an hour, but besides that, super professional, got the job done
We got lucky with an amazing photographer Anastasia She was amazing and so patient She took her time catching amazing moments
Loved the attention to detail and patience of our photographer — thank you, Anastasia!! We took photos at Magic Island!
Great photo shoot with Makena on Oahu! A true Hawaiian local who understands the venue and conditions to make the best photo session possible. We can’t wait to get our honeymoon photos back!! We will use Makena again next time we return to Oahu. Hire this guy, he’s amazing , 5 stars!!
McKenna was awesome! He was so easy to work with and had some great ideas for fun shots. We didn’t really have a specific location in mind and he knew just where to go. The location was convenient and not crowded with a variety of backgrounds. It took a full two weeks to receive the photos but they were soooo good! We are so pleased. We did the one hour photo shoot for our family of 5 and this was more than enough time to get a plenty of photos with the whole family, some solos and then different combinations. To be honest we were all pretty tired of posing after the hour. The only problem we had was that there was no way we could possibly choose only 20 photos so we spent the extra money and purchased all of the photos. Totally worth it!
Makena was very cooperative, honest and friendly. I would definitely recommend him. He is very good photographer and suggest good posses
Our photographer Makena was fantastic! He went over and beyond to make sure our pictures look great! He made sure that we had the perfect views. To sum it all up Makena is very professional and fun!!!!
Donix who was the our photographer was very nice, helpful & professional…. He helped us make our photo session natural, relax & fun.
Makenna is truly a fantastic photographer and he is super friendly. Makenna knows both his way around the camera and the area of Waikiki.
We are so thankful we used this service. From the initial booking (about 48 hours in advance), to Makena our photographer who was assigned to us, and quickly contacted us to discuss what we wanted and where, who was punctual, personable, and who took AMAZING photographs, to receiving the finished photos the same day (we expected at least 10 days), to easily being able to download the photos, we HIGHLY RECOMMEND at his service, especially if you get Makena!! Thank you!!!
Monday through Friday 9 am to 7 pm EST
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