Private Departure Transfer To Maui Kahului Airport Ogg

On time, professional, great communication beforehand and a really lovely driver Katka was so nice to talk to and really knowledgeable - very pleasant journey

My driver was a few minutes early. The drive was pleasant and the conversation was good. I will use this service again.

On arrival, for the price you’re paying, you would expect somebody to greet you at the baggage claim to help you with your luggage and clubs, that didn’t happen you have to carry your stuff outside of the airport to the bus stop. For departure the driver was 25 minutes late, no apologies. Just take it or leave it. With options like Uber in Maui, there’s no need to use the service like this, you’ll pay half as much

Arrived to pick us up 40 minutes after the time we requested. We made our flight but it put a new level of stress on the day.

Driver was nice. However I booked a mini van because we had a surf board bag. After booking they told us we had to pay an extra $15 just because we had a surf board! This makes no sense, I was already paying for a more expensive car because I needed a large car! Surf board bag fits even in a sedan. Shady company!

Put wrong pick up and still charged me charged me for no service and was not helpful at all Needed ride and still no car

Driver was very personable and vehicle was very clean. He was on time and very polite. I would highly recommend

Our driver, Kevin C, picked us up at our hotel right on time! He was so helpful and made the drive enjoyable. I feel like we made a new friend. The vehicle was new and clean. It was nice to have a private driver vs. a group shuttle.

Jenny was awesome! She picked us up right on time and shared her experience as a local from Maui. It was so nice chatting with her. She even offered to help us carry our bags to check in. She’s such a sweetheart! Will definitely use this service again. Car was excellent! Brand new Cadillac Escalade.

Great communication to schedule the pick up at the right time that maximized time at the hotel and minimized time at the airport. Friendly drivers

The driver was very nice, but her car had a very strong mildew smell that was toxic and actually burned our throats.

Forcing you to share your story in order to submit your review sucks don’t ask us to do this part again

Worst car ride I have ever paid for. Driver showed up 25 minutes late and had to rush at the airport with my mother in law(in a wheel chair) and child (2 1/2 years old). Driver feel asleep while driving multiple times and went over the yellow line both times. He could barley keep his eyes open and was inconsistent on the throttle and braking the entire ride.

Driver was polite, helpful and friendly. The car was in good condition. Communication through text with company and driver was very good. Only issue was the driver was about 20 minutes late and that made us nervous and hurried at the airport.

Driver was on time, friendly and everything we had expected. Will use this service again on our next visit to Maui.

On time, clean vans and most importantly incredible customer service! Both our drivers had local tips and recommendations and were able to push us through the airport lines much faster! Thank you!! I will use this company again.

Worst company ever! Rude terrible customer service. Carmel car limousine is very rude and not helpful. Did not help or listen to my situation and hung up.

Cost too much. Used this company for several trips on the island just way too expensive. Driver was also upset if no tip was given for each trip, very rude.

It was a great ride back to the airport even though we wanted to stay. We drove the bypass and got to see the views of both the mountain and the ocean. So beautiful and peaceful place to visit and live.

The driver was extremely pleasant and had an awesome demeanor. She provided a little history about the Island which was wonderful. She was punctual and when we arrived at the airport she reminded us to go to the agricultural station prior to check-in.

Our driver Martina was excellent. She was in communication with us ahead if both of our trips, ensuring the easiest transitions possible. We definitely will use Viator in the future and it is all due to the wonderful Ms. Martina!!!! Mahalo

Charged 7 times more than quoted. Waited 2 hours at the airport for the ride to hotel. Shady company

Our pick up for return flight was over an hour late and we had to take a taxi to the airport to make our flight.

Erick picked us up and dropped us off to the airport. He was so nice and helped us out with a lot of information too. Thanks

I would NEVER recommend booking a pick up through Viator. There was NO communication between them, the car service and the people actually picking you up. I was asked to call a number to confirm pick up, which I did. Then I called back a second time to make our pick up earlier, at that time all details of pick up were confirmed. I received a text from an unidentified number the next day asking what time my flight was. I had no idea who was texting (thought it was a taxi service we had used earlier in the week). After texting back and forth it still wasn’t clear. I didn’t think it was the car service for our pick up because I had called a different number the day earlier and already confirmed pick up time. No one showed up at the time confirmed. After working out what happened, they finally showed up 40 minutes late. We were blamed for not texting them specific details of my flight time when it was never clear who these people were to start with. The taxi service says they have no communication with the people who I spoke with the day before! How does that make sense? Why make me call to confirm and never tell details to the taxi company. Because of this poor communication we missed our flight and where forced to sit at airport for 8 hour and fly 6 hours from original destination. Needles to say I won’t be using your services again.

This was not a $200 ride to the airport. The car was old and like raking a normal taxi. He was on time.

We arrived on time, but waiting in line for over an hour due to new COVID testing restrictions...not a big or unexpected deal. BUT, when we finally arrived at our pickup location for the pre-paid ride to the hotel, we had to wait for 35 more minutes. Most importantly, the nice SUV I paid for was gone and we had to take a taxi...not what I wanted or paid for. The return to the airport was as big of a mix up, back and forth trying to arrange for a ride. The driver was nice, but on phone and texting the entire time while driving on the curvy road from Kannapali to OGG...my daughter was sooo scared! Not safe.

Driver and service were great! Friendly, safe, on time/early pick up Would definitely use again and recommend

The transfer was booked incorrectly and no one would help so I ended up paying for a new transfer to fix the one that was mishandled. This cost me an extra $168 out of pocket. No one helped and I received zero customer service to rectify this for my client. I likely won't recommend this service unless I receive a refund for my unnecessary extra purchase that I was forced to make just so my client wouldn't be stranded in Hawaii.

Excellent! Shoutout to Miro for been AWESOME and friendly. We appreciate the Hawaii welcome. I recommend Viator service to book transportation and other activities.

Great job! The airport pick up was timely and the communication was excellent. They asked for a text upon landing and they took care of the rest. Highly recommend!

Our driver arrived 10-15 minutes early. He was very polite, courteous and professional. We had a non eventful drive to Kahului.