We scheduled 2 trips. From the airport in Honolulu they got a 5. With pickup emails and a great driver. For the trip from the hotel to the cruise ship they get a 1. We got a confirmation email the day before, then nothing. Ended up sharing a cab with an Australian couple. The tour company was 365 Tour Hawaii, then Viator, then TripAdvisor at the top of this chain. Would I use any of them again, I don’t know. We do not need the stress.
About Activity
What's Included
Includes
- Private transportation
- Air-conditioned vehicle
- Airport/Departure Tax
- Parking Fees
Excludes
- Gratuities
- Addon Flower Lei Greeting
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Our professional driver will meet you at airport with closest convenience.
There will be 60 mins free waiting time for airport pick up and 30 mins free waiting time at hotels.
Service with Aloha is our standard!
Friendly reminder:
One reservation only for one way trips.
Transfer is for Waikiki’s hotel only.
If you need pick up from special place please contact customer support.
Language Offered
Additional Info
Cancellation Policy
Reviews
Car was on time. Driver was very helpful.
Our driver provided good communication the day prior to our airport transfer Luxury vehicle exceptional standard and service. Thank you will definitely use next time in waikiki. Highly recommended.
Leo our driver was great with communication. Luxury Vehicle very smooth and comfortable transfer.thank you.
Eric was wonderful- had an early arrival and then delay with luggage pick up but he patiently waited and helped with lots of bags! Highly recommend.
Our driver Eric made it extremely clear how to navigate the airport and find him. Since we had never been to Hawaii, we arranged a time 2 hours after we were scheduled to land. Our driver asked for our flight info and was waiting for us when our flight arrived early. Such an excellent experience.
Excellent communication prior to arrival. Beautifully clean SUV, very efficient driver! Great experience!
The entire experience was fantastic. Easy to book. Easy to locate driver. Driver was very helpful with luggage.
Vehicles were very clean and in like new condition. Drivers are very professional and courteous. Highly recommend.
Would use again!!! Recommend to all ! Will book again for return Driver was great vehicle was very clean.
Overall excellent. The only downside was all of the high back vans we used didn’t have step stools you could put on the ground to help getting into/out of the vans. As an elderly couple with post surgery knee issues, this detracted from all the positives. Just realize your knees may kill you for a few day.
Excellent experience. Driver Jay was communicating with me from the moment we landed and despite the historic storm happening, he delivered us safely to our hotel. Very professional, nice, stress free!
Very professional. Nice car to transport my wife and I (BMW X7). Driver communicated evening before and morning of. Would highly recommend.
Fantastic communication and comfortable ride. My driver texted me on the flight over. I got great directions to meet him. His car was clean and super comfortable. I highly recommend this car service.
Very professional and on time waiting for us. Txt and said he had arrived a little early and would be waiting for us and sent a picture of the vehicle to look for. Very comfortable vehicle, loaded and unloaded our luggage.
Very kind. Picked us up early! Was friendly but not overly chatty! Got us where we wanted to be in good time! Thank you!!
We had great communication from our driver. He arrived early for the pickup. He was very helpful loading our luggage into the vehicle. The ride to the airport was professional and expertly done.
The communication from our driver, his prompt arrival at Baggage claim, drive to hotel was excellent.
Nice vehicle. Good, friendly, and helpful driver. But, he dropped us off at the wrong terminal. The walk to get to the correct terminal was an inconvenience.
The driver broke my electric wheelchair. I was put in an untenable situation for my flights home. Now I have to look for someone to repair or replace. Disappointed.
Excellent service, personable driver, vehicle size was perfect. He made the trip to the cruise pier easy and very accommodating for my handicap
It was terrific. Our driver was extremely patient with the traffic situation. We couldn't be happier.
Our driver was very helpful. Our plane was late and he was easy to stay in contact with. They are very professional.
Jay had great communication skills. Contacted us in advance of our arrival. Tracked our flight. Sent detailed photos of where to meet after baggage claim. Was waiting for us upon exit from airport. Loaded our luggage. Provided water. Delivered us safely to our hotel.
The driver was professional, polite and helpful. The SUV was very clean and the ride was pleasant. I would recommend them to everyone.
Yes my friends also loved it Great service there on time. Vehicles are clean inside. and drivers are polite.
Our driver was wonderful. It was a smooth transfer to and from. The suburban was clean and semi new, but really nice.
It’s a ride! I really expected some level of “luxury” and a welcoming driver. I started with my hello, how are you today… receive a fine. Not one more word. We should have taken uber and not wasted out $$. Lesson learned
On time. Great experience identifying areas of interest on route. Assisted loading and unloading luggage
Eric was the absolute best. Very Professional. He had his 50th Birthday displayed for pickup. The ride was smooth and he gave us great ideas.
Fast, convenient, however we felt very rushed. Driver came into the airport at baggage claim and when my wife identified me, I turned and said, “is that Erc and poof he was gone with our carryons, I couldn’t keep up with his pace and did lose sight of him as he exited the airport. I am a very regimented person and had a complete step by step regiment through the airport to the meeting point. Also, was looking forward to a Cadillac Escalade but received the transport in a Suburban. But oh well I guess.
The driver kept in contact, assisted with our bags and made it a seamless process. We will definitely book again when we return to Hawaii.
Arrived on time, and very clean vehicle Driver was American and well written. Very good sms msg traffic on events.
Excellent. Arrived on time. Lean vehicle and very smooth ride. Driver was very friendly and super helpful.
Superb service..will use again. Eric was an excellent driver, very informative about the island. He provided a serene car experience.
Driver was great. I was texted detailed instructions on where to meet, even a short video of the route. Jonny was on time, friendly and professional. The ride into town was smooth and quick. Will definitely use this service next trip.
Our flight arrived early and our driver called and said he'd meet us at baggage claim. Very courteous and professional. Would use again and definitely recommend.
Very professional and punctual . I would definitely recommend their services . I have no complaints and happy.
Excellent service. Clean ride. Very helpful and professional. Certainly knew his way and had a comfortable ride. Took care of luggage AND checked ride before departing as a phone was left behind!!
Relaxing - able to enjoy the views with out unnecessary chatter. SUV was very clean and comfortable.
On time, gave directions to the meeting place a day ahead of time, great driver and car. Well worth it.
Eric was on time. Communicated day prior to let me know the type of vehicle he would be driving. Very professional.
The driver was great. The traffic was horrible but he took a shortcut and entertained us with local history and places to see in Honolulu.
Our driver contacted us a few days before to introduce him self and confirmed our pick up time. The morning of our pickup we received a text message telling us the pickup location at the hotel. He showed up on time and our ride was fast. The driver was nice.
The driver was polite and kind. The ride was smooth and easy!! He was nice gave water to drink and air conditioning was wonderful!! Thank you
This driver picked up my children and grandchildren from their Waikiki hotel and dropped them off at the airport. On time, helpful and a safe driver.
Very responsive and arrived on time! Great experience! Clean and comfortable. Easy to book as well..
Eric was fabulous. Thanks so much. It was really convenient to just walk up and see our car. Will definitely use them again.
Convenient and very responsive. The driver communicated with us by text as we waited in baggage claim. I will use them again for sure.
I booked and paid months in advance and no one was at the airport to pick me up. After several phone calls i was tokd that they do not allow Service Dogs to travel in there cars. I just flew 10 hours in a plane with my service dog by my side but cant use this service. No notice given at time of booking, i had to find out when I arrived. Oh and by the way, it is illegal to refuse to take a passanger with a service dog.
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