Ngo Thu Huong is very helpful.
About Activity
What's Included
Includes
- Private airport transfer (Transfer package option only)
- Official SIM registration
- eSIM or Physical SIM
- All Fees and Taxes
- 5GB high-speed data per day
Excludes
- Calling
- SMS messages
Departure & Return
Departure Point
- After collecting your luggage and exiting into the public arrival hall, walk straight to the central area and look to your right-hand side — our counter is located under the escalator with a red Viettel sign.
Return
- After collecting your luggage and exiting into the public arrival hall, walk straight to the central area and look to your right-hand side — our counter is located under the escalator with a red Viettel sign.
Itinerary
Validity: 30 Days
Network: 4G/LTE/5G
Service Type: Data only (no voice calls or SMS)
Coverage: Nationwide across Vietnam
Daily Data: 5GB high-speed data per day
SIM Type: eSIM or Physical SIM (Nano, Micro & Mini sizes supported)
Airport Pickup: Collect your physical SIM 24/7 at our service counter at Noi Bai International Airport (Hanoi).
eSIM Delivery: Receive your eSIM via WhatsApp or email one day before arrival, ready to activate anywhere in Vietnam.
Airport Transfer Package: Each traveler receives one 30-day Viettel SIM (eSIM or physical SIM). After collecting your SIM at our airport counter, our staff will escort you to your waiting driver for a private transfer directly to your hotel in Hanoi.
Language Offered
Additional Info
Cancellation Policy
Reviews
Seamless experience..hoang long was very friendly..made getting esim hassle free
Excellent service I recommended 👍. I ordered a Esim but my cell didn't compatible and they send a physical Sim to my hotel. Very appreciated. Thank you
Ms Phuong is very helpful with my esim registration and transfer. Very recomended!
Great support, Fast service by Ms Quynh
They installed SIM cards for us. My husband’s phone activated easily, but mine had an issue and they made sure it worked properly before we left. Very efficient and very nice. Very affordable.
Very helpful staff. I had pre-ordered a local data SIM. They had me up and running in 10 minutes.
Very good service from Thûy (Emily) and helped us also book our taxi to our hotel and back to the airport during their new year. Usually quite hard to get a taxi back to the airport during their new year and she helped us pre book it.
Thanks for supporting very quickly. Mr Jimmy very helpful and friendly. High recommended come here to buy SIM card and exchange money
Ms Luan help me set up sim card fast. Fast and friendly support , the location at the international airport is so easy to find
E sim failed to materialise on phone as i was not aware it had to be activated at airport. Therefpre unable to use app and had to by a physical sim.
Fast service and really helpfull and also put in the settings himself and was also easily to find the servicedesk. Thank u very much Duong
Locating the correct Kiosk was easy, just went to a random one and was directed to the correct one. The whole process took 5 mins and I was connected. I had 5G/LTE for the entire trip and traveled around Hanoi, Sapa, Ha Giang, and Phu Quoc. Ngo Thi Linh was very helpful. I will use this service again next time I visit.
Have received thanks and hoping all will be good. Easy service for a smooth transaction. Helpful staff at counter in Hanoi Airport.
Hello Vietnam. Ms Mai and Hoang son company is so friendly. The location at Noi Bai airport is so.easy to find. Highly recommend you
NGUYEN PHU at the office of the airport has been very friendly and helpful! Good experience if you are the international airport terminal in Hanoi
⭐️⭐️⭐️⭐️⭐️ Excellent SIM Service by Jimmy at Hanoi Airport Jimmy at the "Thu Doi Ngoai Te" counter in Hanoi Airport was incredibly helpful and professional. As soon as we arrived, he guided us through the best SIM card options based on our travel needs. The activation process was smooth, fast, and everything was ready before we even left the counter. He explained the data limits, call features, and coverage clearly. Jimmy was friendly, honest, and didn't try to oversell anything — which we really appreciated as first-time travelers in Vietnam. The internet speed and coverage on the SIM he provided have been great throughout our journey. If you're landing in Hanoi and need a reliable SIM card, Jimmy is the guy to go to! Highly recommended.
The counter is easy to spot — just look up when you enter the arrival hall! The staff are incredibly friendly and efficient. They helped me exchange currency and install my SIM card in no time. The exchange rate was quite reasonable, nearly the same as in the city.I recommend exchanging a small amount at the airport for immediate use, then doing the rest in town if needed. But if you're not exchanging much, doing it here is quick and convenient.They even helped me book a 7-seater car at a price cheaper than Grab. Truly convenient and thoughtful service — highly recommended!
Viefone is not so easy to locate. After collecting your luggage, turn left. At the corner, there's one that says Klook. Next to it is Viefone. The staff are helpful. I just got the sim. It's cheaper to buy via Agoda or Klook as it's triple the price if you buy the sim at the airport. I didn't get to take pictures as my daughter and I went out immediately. Viettel has good coverage and is reliable in Vietnam. Highly recommended.
Good service from Sophie. Nice and fast SIM card from Viettel. Highly recommended for people who come to Noibai Airport
The staff at the counter were incredibly helpful — they set up the SIM card right away and even installed it for me. They made sure everything was working properly before I left, which gave me great peace of mind. The data connection was fast and reliable throughout my time in Hanoi — I had zero issues. Highly recommended for a smooth and stress-free experience!
The counter was easy to find, thanks to the clear directions provided. The staff member who helped us was incredibly friendly and took care of the entire SIM card setup quickly and efficiently. The internet connection was fast and reliable throughout our trip. Overall, outstanding service — I’d definitely recommend it!
The SIM card counter was easy to find, and the staff were quick to assist. They helped install the SIM right away, making the whole process fast and hassle-free.
QR delivery the day before and activation upon arrival. Total coverage even in remote areas
Everything worked smoothly. The eSIM was activated immediately upon landing. So far, everything is going great 👍
Great service, the esim bought at home and got the QR code by mail or WhatsApp. Arrive and receive immediately. Perfect 👌
After two days I received a text message that my GB is used up. How is that supposed to work at 5GB a day? The text reaches me at 7 a.m. So I'm supposed to have used up the 5GB while sleeping and while I was in the hotel Wi-Fi? For me, this is cheating! So that one is forced to top up GB at an extra cost. I am not helped via the Viettel WhatsApp number. How can this go on for three weeks of travel?
Monday through Friday 9 am to 7 pm EST
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