Emily has been very helpful in assisting us.
About Activity
What's Included
Includes
- Private airport transfer (Transfer package option only)
- Official SIM registration
- eSIM or Physical SIM
- All Fees and Taxes
- 5GB High-Speed Data Daily on Viettel 4G/5G
Excludes
- Calling
- SMS messages
Departure & Return
Departure Point
- Physical SIM: After baggage claim, enter the public arrival hall. Our counter is in the central area, directly ahead and slightly to your right, under the escalator with a red Viettel sign. Open 24/7. eSIM: No pickup needed. QR sent online 1 day before your start date.
Return
- Physical SIM: After baggage claim, enter the public arrival hall. Our counter is in the central area, directly ahead and slightly to your right, under the escalator with a red Viettel sign. Open 24/7. eSIM: No pickup needed. QR sent online 1 day before your start date.
Itinerary
Validity: 15 Days
Network: Viettel 4G / LTE / 5G
Service Type: Data Only (No Voice Calls or SMS)
Coverage: Viettel nationwide coverage across Vietnam
Daily Data: 5GB high-speed data every day
SIM Type: Physical SIM or eSIM
Physical SIM Pickup: Available 24/7 at our Noi Bai International Airport (Hanoi) counter. Staff can assist with installation and setup.
eSIM – Use Anywhere in Vietnam: Receive your QR online and use your eSIM whether you arrive in Hanoi, Ho Chi Minh City, Da Nang, Phu Quoc, or elsewhere in Vietnam. No airport pickup required.
eSIM Delivery: QR sent 1 day before your selected start date via WhatsApp, LINE, KakaoTalk, Viber, or email.
eSIM Activation: Install in advance; validity starts with your first data use in Vietnam.
Support: 24/7 real human customer support.
Optional SIM + Airport Transfer: Private airport transfer is NOT included with standard SIM or eSIM options. It is included ONLY when you select the “SIM + Airport Transfer” option. This option includes one 15-day Viettel SIM/eSIM per traveler plus a private transfer from Noi Bai Airport to your hotel in Hanoi.
Language Offered
Additional Info
Cancellation Policy
Reviews
NGO Thu Hong was very helpful in setting up my phone for me I had prebooked through Agoda. The process was painless.
Easy to install the e-Sim. Works great. The airport staff were very helpful in installing the physical SIMs for kids.
Bought an viettel esim on viator. After custom, went to Viettel kiosk. Emily helped installed the esim. Went smoothly. Highly recommended
Easy to use eSIM. Downloaded prior to leaving NZ and work perfectly on arrival
Thanh lam rat tot toi rat thigh trai nghiem nay
It was easy to find the Viettel Sim counter in the arrivals hall. Our Sim cards were ready for us when we arrived and the colleague helped us get them installed and configured on our phones. Excellent experience overall and service has been fantastic. Recommended
Very quick support by NGUYEN THI LUONG. Very professional and great experience
Easy set up Good service Setup took less than 5 minutes. Internet working fine
It’s so easy to pick up Esim at Noi Bai Airport. Ms Emily was so helpful to set up sim for me……. High recommend to use service from here
Sim card 5G Viettel for 15 days. Good speed. Buy simcard online in website for get cheaper price. High recommend. Thanks Jimmy for sup
Great service + coverage at reasonable price! Will definitely use them again for our next Vietnam trip.
Very helpful staff. Emily was very helpful in setting up the eSIM and guiding us with the usage and plan. She was very professional and spoke English too
Very quick and easy process! Emily was very friendly and completed the setup. We appreciated her help for the seamless process.
Got my esim and money exchanged from here. They gave us good rate for money exchange. Specifically thanks to LinhC for helping us in every step. Good behaviour 🫶🏻
this is good sirvice. miss Yen is very helpful. she helps me setup my viettel simcard and i can use internet rightnow. i will comeback and use viefone service. thank you very much服务真好。Yen小姐非常热心。她帮我设置了viettel的SIM卡,现在我就能用网络了。我会再来用viefone的服务。非常感谢,太好了,十分好
MY helped us get the esim activated that we booked via Agoda before hand. It was a hassle free experience. Highly recommend.
I very interested about service at here. Very friendly and quickly support. Thanks Ms Thao, she very kind and helpful. ❤️
Very fast support, easy to claim eSIM. Thanks Jimmy so much. SIM card viettel very strong signals. I love Vietnam, best service
Thanks for Mr Jimmy very helpful in the airport, very quickly service. Sim card have 5G speed fast connection. High recommended
Quynh helped me get my eSIM set up very easily, I didn’t have to do anything she did it all for me, and she was very efficient and professional.
Good service, Mr Jimmy very helpful and friendly with Us, high recommended, sim card very good speed. And here can exchange money with good rate no fee
Quick and efficient service. Received by VŨ THU HÀ who was very friendly. She took care of activating my e-SIM. In 10 minutes it was done!
Sophie is so nice and patient. Easy to find the counter with fast and professional service for SIM card and exchange money. We came at midnight but service is so nice and comfortable. Highly recommend!
Trung was very helpful and gave as cheaper alternative service taxi than grab. Highly recommended. Best sim card counter in hanoi AP
Simcard high-speed very good. Ms Quynh very helpful she support me very good. I recommend buying sim card here. Easy to find it at the airport.
I was here early in the morning but the shop already open. The staff is friendly and it take 2 minutes to install the sim card. Duc was very helpful.
The staff are amazing especially Miss Ling. They work quickly and give nice service. You can buy sim card and have money exchange too.
Very good and polite behaviour and excellent service , miss Linh Ngo very kind. Great customer services , she helped set up the sim card and hel me exchange money. Exchange rate very good. No comission no fee. Thanks you so much" .
Amazing, Ms. Ha really helped me alot. Great customer service. She helped set up the sim card amd helped me with other information as well, thank you
Nice staff Trung and vy helpful on setting up and make everything easy, the counter behind the elevator. A bit hard to find but it’s ok. Highly recommend
Counter is very easy to find on airpirt and the lady on counter was very very helpful. She not only gave me the sim vert quickly but also answered my queries about city very very patiently.
Really friendly and cute staff, Luong Nguyen Would use this service again, was unsure when paid on Agoda but really worked well.
My has been very helpful :) she helped us pick the best sim card for the both of us and made everything smooth. Would recommend for sure👌
Very helpful service — just remember to bring your passport for identification. The staff were kind and guided me through the process to get connected to the internet without any issues. Great experience overall!
Excellent and fast service.for both forex and SIM card it was hassle free. Do visit just outside the arrival hall. Quick service
Everyone was so helpful — they took care of everything quickly and professionally. The SIM worked great the entire trip, with no issues at all. I’d absolutely recommend this service to anyone visiting Vietnam. Super convenient and reliable!
Very good, information at all times
The service staff is very good, and 5G mobile data always works. We are very happy to recommend it 👍🏻
Super happy with Viettel service Not a problem.
Very good fast and efficient service for a good value family trip Fast found in the airport as soon as we arrived Thank you linl b
Avoid them absolutely, thinking of booking on TripAdvisor and being a Viettel store, of 2 SIM x 15 days, one worked only for 1 day,, LOOK FOR AN OFFICIAL SHOP CLOSED AND NOT THE COUNTERS YOU FIND, because they scam you!
Very good Service for a low cost you have access to data that allows you to communicate with the country of origin and have access to information on the network about the country you visit
It is a quick and easy option to be connected when traveling. I booked from Spain and upon arrival at Hanoi airport Viettel staff recorded my details and installed the card quickly. Within five minutes I had access to data. The connection was perfect in all the regions we visited. Fully recommended,
I picked up my SIM card at the airport without any problems. The staff was friendly and efficient, and activation was immediate. The signal worked perfectly throughout my trip. They also helped me exchange money and book a taxi at a good price. Highly recommended!
Super effective Duke! Nice service, we booked in advance and it was Niquel. Kind and efficient! At a late hour in addition
Monday through Friday 9 am to 7 pm EST
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