Excellent service, on time, easy to communicate. Always active on whatsapp. Very professional service.
About Activity
What's Included
Includes
- Private transportation
- Air-conditioned vehicle
- Parking Fees
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
- Noi Bai international airport ( Meeting point at Pillar 18/1F )
- Noi Bai Domestic Airport has three terminals :
for Terminal E , pickup is at Arrival Gate E3 ( included a picture )
for Arrival Terminals A and B , pickup is at Pillar 12 ( included a picture )
- Our Driver will help you with your luggage and drop you off at Hotel in Hanoi Old Quarter , Homestay , Airbnb , Apartment , Bus Stations , Train Station .
* If your flight is delayed or changed, please contact us to adjust the pickup time .
* If you are unable to locate the driver due to the crowded airport, please contact us immediately so we can assist you in meeting them .
Language Offered
Additional Info
Cancellation Policy
Reviews
Driver arrived at the hotel on time and was very courteous although his command of the English language was not good. Difficult for conversation.
Excellent and hassle free rides. Direct contact with the service provider and get almost instant replies.
Hassle free and easy to book! The riders were all on time and the pick up points were very specific and easy to navigate. I liaised with Mr Hoang on the bookings and the timing I arrived at the pick up points, the riders came in less than 10mins.
Traveled from USA. Highly recommended. Great experience overall. 10/10 Definitely would use this service again and again.
Great experience! Had 4 piece luggage and 2 handbags and was handled with care. Efficient and comfortable.
Wonderful experience, they transfered us from the airport to the hotel and vice versa seamlessly. Punctual time and good service, highly recommended!
On time, nice vehicles and drivers. Right price.
Easy and reliable. You can booked in advance and they will follow up for you and let you know where to meet, the type of car, color and the driver’s name. The price is decent.
Hoang is really amazing. He is very responsive and easy to deal with. Please dont hesitate to choose him if you are visiting Hanoi.
Service was excellent, reliable and professional! Highly recommend. Hoang was very clear on where to meet and friendly. Arrange my transportation back from Ha Long Bay too! Vinfast SUV was clean, spacious and driver was nice.
We had continual contact with our driver when we arrived. Trip to hotel was pleasant. We even left something in the car and the driver returned it to us later that evening. Would definitely use them again.
Very on time and patient driver despite my family being late. Car very well kept and comfortable. Very safe diver.
We booked the airport shuttle to and from Hanoi airport to Hanoi Old Quarter. The service was prompt and excellent. Price quoted was reasonable. Timing of vehicle was perfect. Thank you for the gr8 service.
Great reasonably priced service! Friendly driver, on time and very clean car. Highly recommend! 5 stars!
Very smooth process, they're proactive too, drivers are nice and cars are cleaner and nicer than Grab
Great service, always prompt and communicate well.
I was very happy with the car service provided by Hoang. The driver clearly communicated with me to let me know where he’d waiting for me at the airport and delivered me efficiently to my hotel in Hanoi. The. The car was very clean and I felt very safe. Definitely recommend Hoang’s car service to anyone needing a driver in Hanoi.
We had a wonderful experience with the airport transfer service. Everything was smooth, punctual, and well organised from start to finish. The driver was friendly, professional, and helpful, making our journey to and from the hotel comfortable and stress-free. The excellent service and attention to detail really added to our overall experience. Thank you for making our airport transfers so seamless and enjoyable!
Many thanks for the very efficient and reliable transfer service from and to the airport. Special compliment to the both drivers, Mr. Quang and Mr. Tua for the transfer services - they are both very careful, patient and non reckless drivers. I'll definitely recommend your transfer service to any of our friends or family members who might be planning to visit Hanoi in the future.👍👏🙂
Our private driver was ready to pick us up as soon as we were in the Arrivals Hall. We communicated through texts and picked us up from the curb. He was timely and efficient and got us to the hotel ready for check-in. It was an enjoyable ride, better than booking a GRAB.
Excellent service. The car was clean, arrived on time, and was contactable at all times.
Good service, on time and a very competitive price compared to the competition. I go often to Hanoi and I will use their services again.
Smooth airport transfer arrangements.
Booked a two way airport transfer from Pelago and the communication was excellent keeping us informed of the drivers that was supposed to pick us up and also sending timely confirmation prior to the pickup. The operator was also flexible in changing the time for us if we inform them 3 hours before the scheduled pickup. Overall a very pleasant experience and highly recommend to people who are looking to book transfer at Hanoi.
Friendly staff, great driver! It was the best experience. I gave the return date incorrectly, but he immediately corrected it for me. If I visit Vietnam again, I will definitely buy it again.
Great communication and made sure I was at the correct pick-up. Competitive pricing and on time. I will use this service again.
All perfect !! Would fully recommend it !!
Responsive right from the beginning — I was immediately contacted upon trip confirmation and half an hour prior to my actual pickup, the driver was already there. Communicative and responsive service. Just what I’m looking for — someone who not only gets the job done but gives you the assurance to put your mind elsewhere. Perfect for business use or travellers seeking similar assurances.
Smooth experience and fast response. I would highly recommend. No issue at all because Hoang can coordinate with me in English
Very responsive. Pick up on time for both ways. Bravo.
The service is efficient and very caring, making it easy to travel between the airport and old town Hanoi! The pick up is on time. Thank you!
Excellent service, great prices, very professional and reliable service. Don’t hesitate to book them. Safe, trustworthy, and reliable service.
Excellent service from start to finish. Drivers arrived on time for both my arrival and departure. Clean vehicles and very smooth rides. Would definitely use them again when visiting Hanoi
We had a fantastic experience with this taxi service. The central team kept me fully informed every step of the way via WhatsApp, providing clear updates and driver details. The driver arrived even before time, and the price was fair and transparent with no surprises. Smooth, stress-free, and highly recommended!
outstanding.. we booked both ways from hanoi to the hotel and from hotel back to thr airport.. from beging to finish, the company communicate with you through WhatsApp with clear instructions, very efficient.. only one part can be improved was when from the airport to the hotel , the driver did not know we had pre paid already, so it was a little confusing but the hotel helped explained and I think the driver also checked with the company, so all fine at the end. both cars were clean and comfitable. both drivers were good drivers.. over all, highly recommended..
MPV Car is clean, CS will update you the location to wait and pick up, driver will be there in 5-10 mins when we arrvie. We also use the sevice to go airport.
Pick up was smooth and no airport cash exit fee was required. This may be subject to change in future, so always check with the provider if a cash exit fee is required.
It was a great experience to use their services for both airport pickup and drop-off. Whether it is the quality of the Car/taxi, behaviour and manners, or the drivers and support extended by them, they were par excellence. Driver reached to our pick up place well before time, waited for us, and extended his help in unloading and loading luggage. Very soft spoken and always ready to help through translation services, etc. Thank you for everything.
Car is new and driver is good All of feeling was nice , I would like to make same decision to chose them
Mr Hoang is very good in giving instructions on where should I go when I landed so I wouldn’t get lost , He is also very patience with all my questions & he delivered the answer well :) Very nice person . I would highly recommend this & also if you are new , feel free to text Mr Hoang .
Good service, affordable price, fast response. Recommended.
This company is very good for arranging car pick up at all times and there is no delay . All drivers are safe and very friendly. I will recommend this company is very good.
Excellent private car transfer service. Brilliant comms from time of booking to car drop off. Cars clean, safe and drivers courteous and welcoming. Will use again when we visit Hanoi.
Punctual and attentive, drive was also smooth. Operator is proactive in reaching out so we have clear guide on how to meet the driver.
Excellent car service! Clean car, friendly driver and fast arrival. Perfect experience overall.
Due to my mistake, I couldn't meet the driver. I didn't go to the designated place, so I canceled it because I thought the driver wasn't there, but it didn't happen. I thought it was my fault, so I should just give up, but I didn't book it again the day I went back to my country, but he was willing to come pick me up at the airport. He never got annoyed. It was a thank you very much. If I visit Hanoi again, I will use this service again
Good value for money and very convenient for round trip airport transfers in Hanoi. Highly recommended Clean, comfortable car with good AC. Smooth and safe driving.
Great service, very friendly and helpful.
Excellent service with good communication. Car was lovely and clean and the driver was friendly and helpful. Very easy to use and no stress at the airport.
Monday through Friday 9 am to 7 pm EST
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