Booked a private VIP SUV for our family of four from Hanoi to Sapa. Pickup was on time at 8:30 AM, the vehicle was clean and comfortable, and the driver was courteous and drove safely through the mountain roads. We arrived in Sapa around 2 PM as planned. Smooth, hassle-free ride โ would use again.
Absolutely great experience. Driver was on time and helped with suitcases. Vehicle was in very good condition. The operator spoke english and was always in contact with me throughout the 5-6 journey. Ride was smooth with massage seat. Thank you
Safe, comfortable, scenic drive with regular breaks. Value for money and didn't have to share the vehicle with anyone else. Clean and very comfortable vehicle with massage function on seats.
Great experience! The driver was friendly and professional, the car was comfortable, and the hotel pick-up and drop-off made everything easy and convenient. Highly recommend this service for traveling from Hanoi to Sapa
Trip was approx 6 hours which included stops along the way. The vehicle had a TV, air conditioning, charging spots (USB & C type, 9 comfortable reclining seats and space for large suitcases. It was a good experience if you're looking for a comfortable traveling experience for the family.
The company was on time, helped with luggage and drove very safely. We took a 5-6 hour trip Sapa to Hanoi. The driver stopped as we requested for a stretch and toilet breaks. Highly recommend ๐
Everything was good. The driver was right on-time, and the car was clean, but I wish the driver was a little more conservative in his driving practice while on the freeway. Several times I have to tell him..."Please do not try to pass...we are not in a hurry"! Other than that, his other driving skills were very good.
Our driver arrived on time and I had a smooth ride. The staff of this company was also helpful. I requested for a last minute additional place, and they were very understanding & accommodated my request. Of course with additional fee ๐ I will book again with them.
This was the most terrifying drive of my life. Driver was very unprofessional and managed to race us there in 3 1/2 hours instead of the 4 1/2 hours it should take. Overtaking on double lines over 30 times, including several blind corners which resulted in near collisions with trucks. Overtook every car beeping non stop the whole drive, even nearly forcing other drivers off the road through his aggression. To say we were scared is an understatement and I had to take a pill to stop from having a panic attack. We cancelled our return trip opting for a limousine bus which was so smooth and safe and got us safely back within 6 hours.
On time, clean vehicle. Driver spoke no English but asked us about lunch with translator. Any trip via car in Vietnam is an adventure, and this trio was no exception.
Safe, chill and comfortable. We were 3 and got a whole van for us, we even felt bad. But the driver was kind and drove safe as well as stopped whenever we wanted. Recommended
Noi Bai Airport - Sapa transfer. Our driver was punctual, super friendly, and drove with great confidence, making the journey very smooth. Highly recommend for a hassle-free transfer!
Excellent service. Driver was on time and very competitive rates. Will use again when in Vietnam. Traveled from hanoi to sapa and sapa to hanoi.
Driver never showed up. Viator was unable to assist other than sending the drivers company an email. No help to us what so ever. Would have scored a zero if possible.
This private car service offers affordable luxury at its finest. The high-quality car, attentive driver, and seamless booking process were worth every penny. Itโs a premium experience without the high cost, making it an excellent value for money
The driver's punctuality and safe driving put us at ease. The car was clean. A friendly and professional experience that we will definitely use again for future trips
Very pleased with the private car service. The car was modern, clean and very nice. The air conditioning was great, the driver was friendly and skilled, ensuring a safe and smooth drive. Arrived in time , making the trip go smoothly.
Enjoy a hassle-free journey with our private car transfer from Hanoi to Sapa .The driver can pick you up at your hotel or any location you want. Experience the comfort of door-to-door service in a spacious private car for a smooth and relaxing journey.
With a private shuttle, we do not need to follow the fixed schedule of public transport. you can freely choose the departure time Comfortable and private The car is designed with spacious seats, modern amenities such as air conditioning, reclining seats, USB charging ports, ... to help you relax and rest best during the long trip . In particular, private space Professional and safe service The travel time from Hanoi to Sapa by private car usually takes 5-6 hours. Thanks to the flexibility of schedule and speed, a private shuttle can shorten the travel time compared to a bus of train. On the way from Hanoi to Sapa, you will pass through the beautiful scenery of the Northwest mountains. With a private shuttle, we can request to stop at some special scenic spots to take pictures and enjoy the majestic nature. This is really a great choice for those who want to enjoy a comfortable and convenient trip
Amazing service and prompt response. Richard was really good at coordinating our drop and pickup. We were having a bit of issue with our online payment and he was very accommodating with other options of payment as well which really mattered to us considering that we were looking at an option to travel back to Hanoi last minute. There was no lack in the service provided whatsoever. The driver was amazing, and he knew all the routes. The car was very clean and well maintained. We reached Hanoi from Sapa in 4 hours 15mins as opposed to the original time that was shown to us on google maps which was 5hrs. There was absolutely no hassle in between. I would totally recommend this to anyone without the blink of an eye. Great service, even better cars and drivers and very much worth the price! Just go for it!
The most comfortable and luxurious transfer ever! We travelled from Hanoi to Sapa and it was the smoothest 5.5 hours it went by so quickly, everything was very clean and relaxing. Would recommend!
First class service on our trip from Hanoi to Sapa! 5 star service! Picked up on time from our hotel in Old Quarter and driven via comfortable transfer to Sapa. Would definitely recommend!!
The communication was great. On time pickup. And great customer service. We actually used them for our entire stay in Vietnam to various cities. Very easy stress free transfer service!
The company is very professional. I had to book the service quite last minute due to an unexpected issue, and I was able to be accommodated. The company was very communicative, the driver was very attentive and friendly. Our comfort throughout the trip was prioritised. The car is clean and comfortable. Definitely recommended!
Driver was amazing and on time. The rates are also affordable and fair. I will definitely book this car service again when I return to Vietnam
We had a lovely time with our tour guide , Khanh. Would definitely recommend. They also arranged all my private car transfers from airport to hotel.
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