Hanoi Airport Private Arrival Transfer

Easy to book and great piece of mind to not have to worry about a ride to our hotel after 20 hours of travel. Driver communicated well to let us know where to meet him. Worked great!

Convenient and timely transfer in Vietnam - good way to quickly get to the city from airport after a long flight!

The driver was in contact with us as soon as our plane landed, and he gave details as to where to meet, including photos. Great service and no hassle. Would definitely recommend!

Driver was awesome and conversational and pointed out things to explore in old quarter of Hanoi.....

I felt compelled to write this after a very trying travel day. Mr. Tho was my savior. My plane from Narita to Hanoi was very delayed. Another hour getting through immigration. In all, almost three hours late. I assumed my driver would have bailed a long time ago (and I wouldn't blame him) but there he was waiting for me. I could not believe it. I was really not looking forward to trying to find a last minute taxi late at night. I am truly grateful for the way above and beyond service. I look forward to using you again!

Great experience!! Would use again. Very reliable. Everything went very smoothly. Started the vacation on time.

I used Viator as my transportation from Hanoi airport to my hotel upon arrival in Hanoi. Viator is easy to use and a very safe and reliable source of transportation. The communication was good and I was met immediately outside the airport by a driver holing a board with my name. I highly recommend Viator.

Smooth driving. Clean. Nice car. Doesn't speak. Tell you where to meet via WhatsApp. Was on time. Polite driver

This was a smooth ride from the airport. There's no problem at all ... the driver was waiting for us with our name. He was very friendly, nice and professional.

On time, friendly driver and a good clean car, No problems and plenty of room for luggage. Dropped off at exactly the right place

Our driver wasn’t at the designated meeting point and wasn’t holding a sign with my name as we were told he would be. Took us about 15 minutes to find him. I had higher expectations of the car but it was clean and the ac was cold. The driver was on his phone sending messages and taking screenshots and checking messages the entire drive to our hotel, barely paying attention to the road and driving much slower than the flow of traffic.

Before my trip, company reached out to confirmed my booking and provided me with contact number on day of arrival. On the day of, driver reached out to me promptly just before I landed in Hanoi. He provided me with directions on where to go once I’m cleared immigration and exit the airport with luggage. Pickup was quick and driver got me to my hotel in Old Quarter with no issue. He was helpful and courteous.

Very efficient pick up and drop off at our hotel. Nice to have a safe ride and someone waiting for us

Very easy pickup experience. Someone was waiting outside with my name and called a driver within a couple minutes.

Seamless pickup from airport and drop off at hotel. Comfortable, roomy and clean transportation and great driver.

Great communication and service right to my hotel door at midnight. So nice to have a pre booked and prepaid ride waiting for me after a 30+ hour journey to Hanoi. Loads of “taxi” drivers offering rides at the airport (scammers) so I always rebook and pay for services before arrival. Driver was good however spoke no English, and I enjoy talking to locals so a bit disappointing not to be able to communicate.

Experience was exactly as advertised. When we landed I had a WhatsApp message from the driver. All went smoothly.

Airport pick up was relatively easy. Communication was good via WhatsApp. Driver dropped us off at the wrong hotel, about a 5 minute walk from the correct hotel. He also tried to charge us although we had already paid through Viator.

Driver was not at airport when we arrived. After traveling 24 hours, I hired them to pick us up so we wouldn’t have to wait. We could have taken a taxi much faster. He finally showed 30 minutes later. Not a 7 passenger vehicle. My suggestion- hire someone more reliable.

We arrived and hour late but our driver was still waiting. We were able to communicate via whatsapp and met up outside terminal ok.

I have had excellent experiences arranging airport to hotel taxis with Viator! Using Viator simplified the process greatly, and the prices are often cheaper than catching a ride at the airport or other arrangements i have made. The taxis have always been prompt and the drivers courteous.

Excellent service! We were met at the airport with a sign with our name. Amazing service all the way to our hotel.

Great communication and an easy way to get from airport to our hotel . Driver was polite and professional . Nice way to avoid the ride share chaos at Hanoi Airport

This transportation service did exactly what they said they would do. Our flight was two hours delayed, but they were there right on time and took us strictly to our hotel. It was a great service.

Nguyen a good driver. Pick up went very smoothly and much better having price set beforehand vs negotiating with taxi frivers

Busy airport took a while to track down the guide, otherwise very friendly and efficient service. Transfer time is 45mins to French quarter, crazy traffic.

Company had great communication before and the day of our flight's arrival and the service was very convenient!

Our transport was on time and comfortable. The driver was friendly and drove safely. What more could you ask for?

Driver didn't speak English and made the communication difficult. He didn't follow the suggested route and made it little bit stressful. But he took us to the destination. I suggest people to install the Grab app and book a ride which is very dependable.

We had a few flight delays and Viator was quick to respond every time I changed our arrival time and it was no problem. Having a driver waiting for us and not having to find a taxi or grab was such a relief. The price was great too!

This was a great way to get to the hotel after a long travel day. Driver sent me a message when I landed to let me know exactly where to find him. Would definitely do it again.

Everything worked out very well with this service. The communication was excellent and we were treated very well . All of the people we worked with were very professional. I highly recommend them.

This is the 3rd time I have been using Car Booking company. I have been very happy with their services. They are very responsive to my inquiries. Their car/van is clean and comfortable. Their drivers were friendly and helpful. Their transportation was always arrived earlier than the stated time. Overall. I am very happy and satisfied with their services.

Pickup at the airport was good. Even with a huge flight delay, Mr Tho was there on time and waited until my flight landed. He asked me to wait for the driver that came fast and took me to the hotel with no issues.

They were waiting with a name plate outside the airport terminal. Contacted us when inside to say where they would meet us. The driver even stopped and got us some water out of his own money. Very lovely helpful people always smiling. Great service. Thank you

Good communication via WhatsApp. Good safe driver took me straight to my hotel. Would recommend if you visit Hanoi

On time arrival and detailed info on where to meet our guide. Only slight issue was it took some time for our actual driver to show up.

Nice transportation service. They communicated regularly so you know when and where to meet them. They were waiting outside of airport for us. Vehicle was nice and clean. Took us to hotel and definitely recommend.

We had an amazing experience! The driver communicated with us via WhatsApp and the whole experience from communication to driving us to our hotel was very smooth. I would use them again. 5/5

Our flight was delayed and we notified the company. However, we waited at the airport for 20 minutes. No one came so we contacted the company. They said they would send someone it took an extra hour. Once the driver came. He got us right to our hotel

Great transfer service...no issues. They were waiting for me.. nice and friendly staff. I would recommend.

Everything was perfect. I would recommend, I was sent WhatsApp messages of where to find them. I was worried as it took me a long time to get through passport control but they waited for me. Car was clean and air conditioned. Good value, safe, convenient.

Very reliable. Tho was our contact person, and was waiting outside at pillar 11. It was hard to find the sign as it had several names on it. But we manage to communicate on whatsapp. We had to wait a bit, as our car and driver needed to be called, and they mixed up our specific booked car. Even though with the mishap, the journey was good and we felt safe all the way to our destination.

Perfect taxi experience to and from Hanoi airport. On arrival, driver waiting with sign and very comfortable limousine. On departure, driver arrived on time at hotel and smooth trip out to output despite typhoon rainstorm. No problem dropping off one person at international, other at domestic terminals. Excellent communication on both trips. Will definitely use again on my next trip to Hanoi. Final point: when I checked out of hotel, the receptionist commented that it was a good idea to have a car pre-booked, as ride share app was having trouble due to traffic/weather conditions.

Great communication and professional driver. Excellent experience for 1st time visitor to Vietnam Highly recommend

The drive was very polite, helpful and professional and I felt very save in his care. Would definitely recommend.

The directions said the driver would be waiting in the arrival hall. However, he wasn't there. The airport staff called and he finally came. From then on, everything went smoothly.

Great service! Instant and very friendly contact after booking by Hoang. Well maintained car. Good driver. Three thumbs up.

Professional and courteous driver. Excellent communication and was waiting for us when we arrived. Highly recommend