Great service, Hoang was very helpful and communicative. We left a hat in the taxi and he was incredibly kind and helpful in arranging it to be delivered to our hotel very quickly. Would highly recommend
About Activity
What's Included
Includes
- One-way private transfer
- Hotel drop-off
- Driver/guide
- Fuel surcharge
- Transport by private vehicle
Excludes
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
This 30-minute private 1-way transfer from Noi Bai International Airport to Hanoi city center is available around the clock and throughout the year. Your driver will meet you on your arrival at the airport, holding a sign with your name on it.
If your flight is delayed there’s no need to worry as your local driver will be aware of the schedule and wait for you.
Note that service is also available directly to Ha Long Bay for travelers who have booked a cruise and wish to travel to Ha Long Bay by private car.
What's Included:
- 1-way private transfer from Airport to Hanoi city
- Fuel and all tolls
- Driver
- Personalized sign when you arrive at the airport
What's Not Included:
- Extra baggages
- Gratuities (optional)
Good to Know:
- Please provide the name of your airline, your arriving flight number, and your scheduled arrival time.
- For the best service, please book the transfer at least 5 hours in advance of your arrival.
- The luggage allowance is 1 suitcase and 1 carry-on bag per passenger. Note that the transfer is not wheelchair accessible.
Language Offered
Additional Info
Cancellation Policy
Reviews
We were very happy with the service provided. they were waiting for us at the airport and the car was very comfortable.
My boyfriend and I went to Hanoi in March. We booked the taxi in advance and everything went easy. We arrived at the airport and our driver already waited for us. He spoke English and was very friendly. All in all it was perfect 👍🏼
The service from the company was excellent. They pick me up exactly where they described the meeting point. The driver (mr. Bihn) was friendly and speaks English trying to communicating with me by explaining the general condition in Hanoi. It's very helpful for me.
I had heard a a poor taxi service generally in Hanoi with scams and over pricing. Actually, this private service was excellent- efficient, friendly and on time. The price was paid via the booking service so no hassle over cash. Overall, a good experience.
driver was super nice and helpful. I can definitelly recommend this Company. I did not have to wait for him, he was already on the airport.
Free taxi from booking.com from airport to hotel. Nice service. Arrived hotel safely. Will definitely use the service again.
This Hanoi car service is the best. Thet met my friend and me off separate flights early in the morning and earlier than booked because they'd checked arrival times. We booked them to take us back to the airport for an internal flight and at the end of our stay and they picked us up on return from Da Nang. For all 4 trips they were punctual, a very fair price and with good safe drivers. Thoroughly recommended.
Booked this through the Rex Hanoi Hotel. Perfect after such a long journey - 24hrs. Driver was on time and exactly where messaged said he'd be. He was very polite and helpful. The drive was very comfortable too. We felt very safe. Would definitely recommend this. We're using them again to return to airport.
punctuality. efficiency. quick responses to the schedule. friendly driver. very good service. Car clean and new.
Everything went perfect! Driver was waiting with my name! Good communication by Whats Up! Thanks see you next time! Albert
The car was on time at airport waiting with a sign ! Got all the info send to me by what’s app before and the communication was really easy !
The service is really perfect !!! I have been contacted by the operator by wattsapp few days before my arrival to explain details. The driver was very nice and consciencious. Thanks a lot for this transfer
Arrived at the airport we found the driver with the signage with our name. Very good transfer, on time, fast and very good price
Easy, well organised and friendly transfer service. Ready and waiting just outside arrivals. Good communication by text.
The driver was already waiting for us with a sign with my name on it when I arrived at the exit of the terminal. Car was clean and transfer to hotel in Hanoi city was smooth. Overall very good service.
Absolutely useless. They only had one task. To greet us with a sign. No driver no car waiting. We waited 15 mins top sort this out and still no show. Forced to take a normal taxi and received a phone call when half way to the old quarter. Agent on the phone was abusive and rude. Avoid like the plague!!! Refused to refund also.
Our Driver was very friendly and helpful. He was very informative and chatty. Would recommend this service.
Fast, clean and efficient! Was happy with service and would use them again. Driver was waiting with sign when I walked outside
Like the provided service very much. Shall recommend to friends n relatives back home. Will use this service again in our next trip.
Everything went smoothly - driver was on time and gave some good tips! Highly recommend! I asked for a departure transfer and Huong (owner) responded immediately!
The driver was still despite a slight delay on our arrival. V good service. Efficient driver and drove carefully
I used this airport transfer service for arrival to and departure from Hanoi airport. Each time the driver was on time and the ride was without issue. The price was better than what the hostel quoted also. I would recommend this service to others.
That was perfect. People on time at airport and on time on the way back for early pick up. Thanks a lot
Reliable, friendly, punctual private transfer from Hanoi Airport to Hanoi Old City and back again few days later.
My son and I used this service to transfer to and from Hanoi airport. I couldn’t recommend them highly enough. Trustworthy, polite, responsive, very reasonably priced. Fantastic service
Great service Driver was accessible and efficient. Smooth safe ride Flight was late: no problems. Driver was waiting
Good communication ahead of time and they were waiting for us after a long wait at immigration. Driver was friendly and helpful.
Great reliable service. Was Contacted in advance with specific instructions on where to meet. Safe driving to airport and very friendly driver and great value for money.
The driver was very kind and the service was perfect! They also waited for us while we were waiting for collecting our bags.
We were over an 1.5 hours delayed and the transfer still waited with our name tag outside and promptly dropped us off at our hotel
My friend and I used the service both to and from the airport. A wonderful transfer service provided with English communication, very clear and reliable. We are two women and felt very safe. We would definitely recommend the service and use it again! Thank you!
Our driver was there to recieve us even though the wait was a little longer than expected due to visas. The car was so comfortable (it’s about 1hr ride due to traffic).
We were greeted by the driver once we arrived and the car was really spacious and it was a steady and speedy ride!
Excellent service. LEE was waiting for us, dispite 1 hour delay due to waiting queue at the visa desk at the airport. Thank u Lee for your excellent service. Aïcha
We booked our taxi but we had a really serious problem at the airport so I told the company I had to cancel it. Despite this they have been carry available and kind and they told us just to let them know when we would have been done with whatever we had to do. Whenever I texted them they picked up within 15 minutes. Super suggested!!
Promt service with meet n greet , comfortable and clean ride to our hotel. Will recommend their service.
Safe, friendly and punctual transfer - we can recommend the pick up service. :) Everthing was perfect!
One of the best service I have encountered from my travels. Reliable, courteous and friendly and informative. Highly recommended.
Super impressed by the service. Nice clean car. Good driver. Polite and helpful. Definitely will use again.
Great service and I booked at the last minute. Very friendly team, one that met me at the airport with a sign and the driver who arrived quickly thereafter with a bottle of water for the half an hour drive. Received a friendly text with all my details (which I received after I switched my phone on at the hotel, but didn’t need as my contact was there waiting) and a follow up text to check my journey had been good. Would recommend.
It was my first time in the city, traveling aline and arriving 9 pm. It was a very nice and convenient service. Highly recommended.
I booked a private transfer from Henry Nguyen (who runs this service). His communication was fast, efficient and precise and I got into Hanoi without any hassle. Decided to book a return trip to the airport with Henry and shared the ride with a friend who was on the same flight. Again, all done efficiently and effectively. Would hire from him again when I next go to Hanoi. He also offers full day (8 hour) hire with English-speaking driver who can take you to all the key places of interest, buy tickets and wait. Didn't get a chance to try this as we ran out of time.
I got a private transfer from Hanoi airport to the city - well organised, easy communication and nice talking on the way giving a first good impression of Vietnam.
We were picked up from Hanoi airport. It took us a bit of time to obtain visas but the driver was still waiting for us. He did have a nice car with an air con and was very polite- all good!
This is a great service! Drivers are punctual & courteous! Throughly recommend. Reservations service quick response so ideal for last minute bookings!
I had very pleasant experience with this taxi service. The communication from the beginning to the end was exceptionally practical and efficient via emails and apps ( i.e. WhatsApp). The driver waited for me at the airport patiently as the obtaining visa at the Hanoi airport took longer than I initially anticipated. The driver was very polite and helpful. I am using this service to go to the airport this afternoon and I strongly recommend this company for anyone visiting Hanoi.
Very friendly driver & they happily waited 1&1/2 hrs for us to come thru customs! Very glad we booked them excellent service
I was advised a couple of days before arrival where our driver would be meeting us once we land - which was very useful. We did end up being late, however our driver was still waiting for us. One star less as we did get dropped off at the wrong hotel, but it was not very far from where we were staying.
I used this taxi twice. The first time was arranged by Booking.com, the second time I talked directly with them. They were great, always on time, even earlier. They waited for me while I was getting my visa, on arrival to Vietnam. And they always talked with me through WhatsApp making it very clear where they were waiting etc. Will use again if I’m back in Hanoi. And recommend!
Monday through Friday 9 am to 7 pm EST
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