Smooth experience and timely transfer from city to airport to ensure everything went well for our trip. Highly recommend
About Activity
What's Included
Includes
- Private transportation
- GST (Goods and Services Tax)
- WiFi on board
- Air-conditioned vehicle
- Fuel surcharge
- Parking Fees
Excludes
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
- For airport drop off : Our driver will pick the guests up at the lobby of their hotel or requested address in Hanoi city and take them to the departure lounge of the airport (either domestic or international terminal depending on the guest's request)
Language Offered
Additional Info
Cancellation Policy
Reviews
The driver communicated with us as soon as we landed an a sent a pic of the meeting place. Very easy to find. He helped us negotiate through airport traffic to where he was parked.
Excellent service. Good communication. Easy meet up. Clean vehicle and safe drive. Recommend when travelling to Hanoi.
Give yourself plenty of time if you’re going to the airport. The driver was aware of the traffic situation and able to get us to our destination on time and safely.
On time, safe driving, car was clean - worked out great. Not much else required for an airport transfer.
We were not met by our driver and had to search around before waiting for a bit to be put in what seemed like a random, not very clean taxi, but we did get to our destination and the man at the curb finding a ride for us was helpful.
Great driver. We drove from the Old Town section on Hanoi to the airport in under an hour during the afternoon rush hour. He knew all the side streets to avoid most backups.
Good service, arrived on time and the driver was great despite my husband having to run back to the room since he left his phone.
We arrived at the meeting point, checked in with the coordinator, and then had to wait another 20+ minutes for the car. Would’ve been faster and cheaper to just use Grab.
Everything was good. Communication as soon as I booked. Communication the day of travel that they would be be 5 minutes late which was fine.
When we landed and left by the customs exit door the driver was supposed to be there waiting for us as a lot of other drivers were but ours was not and we had to waste about a half hour looking for him. I called up the tour operator's office and no one picked up the phone. It would have been much more easier to take a taxi as many were there waiting at the airport.
This was my second time using this private airport transfer I Hanoi and it was just great! My driver was waiting for me at the meeting point even a little ahead of the pick up time. Very courteous driver. 100% recommendable!
Great ride, amazing service! I was expected as I was told. Ken was my driver and he was just great, very patient and a very good and careful driver.
Nice comfortable car and good driver. Driver was on time and friendly. Easy to set up and find upon arrival.
Safe, fast, and efficient pick up and drop off from airport to hotel. So great not to have to worry about it when we landed. Driver communicated well on what’s app and it was easy to meet up! Highly recommended!
I booked this service to get from our hotel in Hanoi City to the airport. The communication was excellent (I booked at quite short notice) and our driver arrived early, and was polite and helpful.
Couldn't find any fault, just take into consideration a short waiting time for the driver to be assigned at the airport.
Very accommodating owner and staff! Feels like a family member! Great host indeed! 10/10 Excellent! A must choice for your airport transfer
Driver was there at our arrival and called us immediately to advise of their location outside the airport. Drove us to our hotel with no issue
We found our driver easily and had a smooth transfer to our hotel. Highly recommend this car service.
This company does a great job. Make sure you confirm your address in Hanoi. It's a huge city. They got us to the airport on time despite my mistake of putting in the wrong address for the driver. They went above and beyond to fix the problem I created. We are thankful for their good service!
Driver was efficient and safe. Very polite and seamless experience. Both the coordinator and the driver worked in tandem to get me to my hotel
My driver did not show up at the Hanoi Airport!!! We waited and waited and search for the promised sign with our name on it. No show!!
smooth ride when we arrive Noi Bai, driver welcome us with 2 bottle of water and a welcome sign. That is enough and great after long flight
Our driver was on time waiting for us with a sign when we arrived. He was friendly, helpful, and got us safely to our hotel. We would recommend this transfer service.
My driver had to wait a very long time for me to retrieve my luggage, near midnight, at the height of Tet. He was kind, courteous, and efficient given the especially high level of traffic due to the Holiday. We communicated via a translation app - perfect introduction to Hanoi - thank you!
Good communication from company and driver, driver was on time and easy to find, and had a clean car with AC. Can’t ask for more!
Days before our scheduled pick up we were in communication at all times. This was great as we knew when he was coming. He showed up on time and where dropped off at the airport on time. Highly Recommend this service
I would absolutely recommend this company. The driver had to wait for us at the airport because the line at immigration was so long. He texted me via WhatsApp to let me know exactly where he was, so finding our transfer upon arrival was seamless. He was attentive, helpful, and courteous. I will definitely be using these company again.
Only 10 mins late but still a very smooth transit from the airport. The driver was extremely caring, he called our hotel to come grab us with umbrellas becuase it was raining alot. thank you so much! Highly recommend their services. Easy and smooth !
I booked airport transfers first and then after chatting in Whatsapp with the manager Hoang I decided to add 2 private sightseeing tours - Nahn Bihn and Hanoi city. Excellent service- cars were always on time, polite drivers, clean big cars and knowledgeable and friendly guides. We saw everything we wanted and restaurants choice for lunches was good. During Hanoi tour we were able to visit Ho Chi Mihn Mausoleum and watch train on Train Street. Highly recommended tour operator.
Easy and quick! The driver was very polite. Everything was smooth and communication while booking is fantastic. Highly recommended.
Our driver was prompt and was great with our luggage. There were 8 people traveling and our van was loaded. Wonderful experience.
Driver come early and I am able to reach airport well ahead of time to enjoy breakfast. Driver is experience to maneuver early traffic.
The service is professional, reliable and friendly and I am absolutely delighted. I will use this service again.
Driver was there to greet us with a sign. He drove safely. I recommend this company for transportation.
Thank you for the transportation to the airport. Everything went very well. Highly recommended. Best regards and
On time, very pleasant drive to the airport. The driver loaded and unloaded our luggage and was a very nice person
Professional company, and driver. They showed up on time, nice vehicle, and good ride to the airport. I would use them again.
Getting a prepaid transfer gave me great piece of mind that someone was picking me up at a reasonably fixed cost with no worry of being taken for a ride to increase meter fare. Went straight from airport to hotel with no worries. Only feedback is the driver waits for you just outside the terminal door to outside versus the greeting area.
Great communication through whatsapp. Driver was on time and went above and beyond to help me find my apartment and make contact with the doorman in the rain. Will use this transport again.
Very easy to contact via WhatsApp. I contacted driver at the Phu Quoc airport hours before landing in Hanoi. He had a sign clearly marking my name upon arrival in Hanoi. This is usually the main stressor as you never know if you'll get scammed. This made it super easy and no problem! Booked him for transfer from hotel to airport. Will book him again when I return to Vietnam in a few weeks into Saigon!!
The ‘to airport and back’ service was proactive and anticipating all possibilities (such as traffic congestion and delayed flights) ! The service was professional whilst extremely friendly. Also travel suggestions and solutions were offered. Ot was a pleasure
Our trip to Vietnam was made so easy using this service. Our driver was very polite and helpful we also visited halon bay and nim bin with our driver and also 3 more transfer. This made our trip so easy, would recommend to anyone.
It was quick and efficient, the driver picked us straight from arrival and dropped us off at the hotel.
Great service taking us to the airport - the driver was well one time and very helpful with our luggage etc
We liked the service, the taxi driver it was really correct with us and safe. Even wait for us after a long time that we had to do our VISA to get into Vietnam
Everything worked very well with pickup even if I arrived late, and the driver was very nice and professional. I recommend.
This airport transfer service was prompt and efficient. Within a few minutes of placing my order (24 hours before it was required), I received confirmation of my request from the local service operator who supplied a local hotline and information about additional travel services offered in Vietnam and kindly answered questions I had related to departing from the city and arriving at the airport. The driver arrived 20 minutes before the appointed time, knew where to take us and transported us in a clean, comfortable car. All in all, it is a service I would highly recommend!
I`ve used that service 4 times at my last trip to Vietnam. And every time it was fast, reliable and fairly priced. All communications were through WhatsApp. Highly recommend and definitely would use it again.
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
