The travel agency did not contact us at all. When we did to get pick up details 2 days before the trip, they said ‘Oh S@$t’ they messed up and apparently sent info to someone else. They sent us details but put us on a Lan ha bay cruise - not what we had booked. The cruise is mostly stationery - sailing a few miles in the bay. You ride to and from the cruise in a small packed boat - the bulk of the travel @ 45 mins. We did not get to visit the big Cave - something we were looking fwd to. Basically you get whatever they have available, they didn’t care what you booked or asked for. They just put you on a boat. The big boat was nice. Room was good. Food was okay. You pay for water. Cooking activity - cockroaches jumped out of a box and were running helter skelter. They were unfazed and carried on with cooking. We said pass. Kayaking on the bay was fun. Taichi - we were the only enthusiasts
About Activity
What's Included
Includes
- Cooking class, Taichi morning on the cruise for 5 star options, 3 & 4 star cruise DON'T have
- Sightseeing tickets on the program: Surprising Cave, Swimming Titop island, Dark and Bright cave
- Dinner
- Breakfast
- 2 bottle of water in the cabin and bus
- Activites on almost cruises: swimming, kayaking, squid fishing, karaoke, games
- Full furnished cabin with A/C, LED TV, seating area, safe box, minibar, hair dryer, cotton bedding
- Nice bus with AC route trip, 2 ways Hanoi Halong or HN-HL, Halong - Tam Coc/Ninh Binh
- Board insurance
- Towels, Luggage storage space, slippers, life jackets, Fire extinguisher
- Professional and enthusiasm guide speaking English on cruise
- One night on the private cabin & private bathtub, balcony with ocean view with 5 star cruises option
- One night on the private cabin & private bathroom with ocean view with option 4 star cruises
Excludes
- All drinks on meals ( order on Menu)
- Tips for Tour guide , Crew, Staff
- Holiday surcharge: 20- 50 usd/person ( New Year, Christmas, 30th April-1st May, Lunar New Year)
- Spa services on the cruise some cruises have ( Order on menu)
- 1 cabin capacity 2-3 people, If you travel as group but prefer single cabin, let book separately
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
Day 1
1
7h45-8h30 : Driver will pick you up at your hotel if it is located in Old quarter. Then go ahead to Halong bay by expressway
Spend time to join with a lots of funny activities
Day 2
2
06:15 Seeing the bay in the morning is a wonderful experience yourself before enjoying breakfast (awaken all your senses with a Tai Chi session on the sundeck while gathering vitamin sea to refresh with 5 star options) 06:30 Coffee, tea and pastries for breakfast are served in the restaurant.
Relaxing morning, then check out the cruise. Option Ha long bay cruise will arrive to the port around 10:30-10:45am. Option Lan Ha Bay around 11:00-11:30am
12:00 Driver will pick up if customer reques the transfer to Ha Noi. 14:30 -15:00 Back to your drop-off point in Hanoi. End of the journey.
Language Offered
Additional Info
Cancellation Policy
Reviews
This was supposed to be a 5 star cruise, but it probably was not even a 3 star cruise. The ship was old and needed updating. Our suite was leaking water and they did not fix the leak, they cleaned it up and put down towels to soak the water. I showed the tour guide the booking and he agreed that it was nowhere near as nice the booking and pics showed. He said that this was fraud and we should get our money back. Our Halong bay cruise was ruined because we had certain expectations for a 5 star cruise. We paid a higher price for this cruise vs others and did not get the 5 star that was advertised. I filed a complaint with trip advisor and it has been well over a week and no resolution from them. We will not be booking anymore trips on Trip Advisor
Overall I did enjoy this cruise, despite wishing I had done it differently. The staff was very professional and kind, and you could tell they wanted to do a great job. Especially the manager/director who was very efficient and knowledgeable. For me, personally (even with 6 days in Hanoi) I wish I had only done a one day visit, rather than an overnight. The sleeping situation was still great, as I slept very well and liked the open water views from the small room. I was worried a one day trip would be too long and I wouldn’t get to do as much, but after speaking to others that did day cruises, they still got to do most of what I did (like kayaking, exploring a cave, and swimming at the small beach). The difference with the overnight is a lot of downtime or flat out waiting. Everyone in your boat group will be from different tour groups, coming from different places. So there’s a wait time of 45-60 min both ways (before and after your long drive to and from Ha Long Bay.) I felt like traveling in a larger group on a boat is just going to be more slow moving down time anyway, and being alone I was just ready to move along at a faster pace. The biggest downfall though was the food. I knew it was a risk being on a boat with dozens of people, but the buffet was mediocre and the set menu for dinner was a bland disappointment. I travel to Asia mostly for the food, so sacrificing two full days of authentic food was disappointing for me. I will also say that while the staff was great, there was a very serious vibe to everything we did. But maybe I have been spoiled by other young, easygoing, hilarious tour guides in Hanoi. Overall, go to ha long bay and give it a day unless you’re traveling for longer periods and want a much slower pace.
This is definitely not a five star cruise. I can give them a three star. I saw other cruises around and can compare with the others that looks much better . First we were waiting more than 30’ for the pick up. In the cruise, only two people speak English and the highlight activity is the kayaking or swimming. For this activity they take you to a very unsafe and very bad condition platform. With all the cruises visiting this beautiful Bay they should improve it. The room is good and clean. The food is good too.
The service was amazing and we had a good time. The staff was professional and polite. The cruise was clean and they had various events organised for our entertainment.
The guide was excellent with fluent English and good management of the team. Cruise was clean and beautiful decoration and sitting. Best view from the Cruise to explore the real beauty of HaLong.
Tudy is very helpful person. I reccomend him. All actiactivities arrange by him is nicw. Kayaking, swimming , bamboo boat, karaoke
It was wonderful experience. We enjoyed kayaking, swimming. The sightseeing was awesome. The guide was very friendly, helpful & supportive. Want to come again with more friends & my own family.
Beautiful day with the good weather with a sunrise and suns we liked bamboo boat and kayaking in the bay as well..........
The view was good, we done Kayaking & swimming more Fun... Food was amazing, view was good Cody has amazing talent to make tour more beautiful
Amazing experience with new people nd sweet people adventure activities and amazing tour guide we made happy and memorable moments with family
It was amazing trip. Beautiful view at lan ha bay and hospitality. Food was wonderful. The place was clean and well maintained.
We enjoyed a lot and our guide very entertaining near got bored during the whole trip. We hope will visit in the same cruise
Excellent experience on La Pandora cruise. The staff were so supportive and the ambience was pleasing. The cherry on cake was our tour guide ,very punctual,friendly ,his sense of humour made us cheerful all the time
Excellent entertainment experience in the ha long bay and lan ha bay Hieu cody was leader and guide us he good And kayaking much more fun around limestone
He is hilarious and friendly, It was an absolute treat to do this. Hope we go to do this one more time. The vibes are impeccable.
Friendly, funny and good communication! His got good English so easy to understand and knows how to get everyone involved.
We really Liked our Tour guide (CODY)who briefed us fully and with more details. He always supported for even tiny things. We liked his service. If we visit again we will surely contact him.
We have amazing time and Cody our tour guide was very supportive. He had really good knowledge and his English was good too. We really enjoyed our time on trip, big thanks to Cody.
Hieu was a great tour gide giving lots of insights along the whole tour, making it fun and interactive. The activités were well organized to have a full and complete expérience
Great experience with Cody! Cruise is very nice and the views are spectacular. Very nice experiences and programme to both enjoy and relax
The whole experience was wonderful. The guide Cody was very knowledgable and explained everything very well in details. The sight seeings were beautiful and the food was very tasty. Definitely recommended!
The views and the guide was amazing..really liked the adventures we did. Kayaking was the best one. Must visit place for everyone. Friends,family, couples , for everyone there is a place. Happy to visit. Being so close to nature is an experience. Cruise was also nice ..they have veg and non veg option both so no need to worry.
Excellent trip organised and excited by the team Cody was great he was there for any help. Cody gave the best spring roll class. Very Excellent service. Thanks Cody
The view was amazing and we had a lot of fun and everyone was very friendly and kind. Cody was very nice and very helpful and made us enjoy every element of the cruise. Please include more veg and indian food.
Do experience this. Once atleast in your life time. Special thanks to Cody our guide. Best person to go to for any help 😜😜😜😜
The trip was amazing and we had a lot of fun. The experience was great and was worth it. The crew was amazing and very friendly and enthusiastic.
Excellent trip. Mr. Hieu was superb travel guide who helped us in kayaking and we enjoyed full HaLong Bay trip. We enjoyed the Ship ride and the sunset party.
Candy is really good guide and help in all expects beyond the limits. we enjoyed alot. Rooms are really good and clean and all the activities are wonderful
We had an amazing trip with our guide Cody. He was very knowledgeable and ensure all guests had a great time and made everyone feel included.
We had an amazing time and the tour guide, Cody was incredibly professional, making sure everyone was safe, comfortable and having a great time through out the trip.
We did a 2 days and 1 night cruise at La Pandora with our guide Cody. Cody is very kind super enthusiastic. Everything was perfect, from the transfer to the afternoon activities like kayaking and swimming in Ha Long Bay. All the staff was super kind and helpful. Recommend.
The activities were perfectly organized by guide Cody. He was amazing in explaining the local culture in particular from people of fishing village. The activities like kayaking, swimming in the limpid water and preparing spring rolls are perfectly managed by Cody. He was the perfect guide for this tour. Many compliments also to the crew, food and service are awful.
We had a really amazing trip with Pandora Cruise and especially with out tour guide Cody. He made it super-special with his very enthusiastic personality. When we had a problem with our next trip he tried to help us and he chatted with everyone, so we could learn a lot about vietnam. The tour was well organised. Also the staff on the board, the team von Ngoc, were very kind and helpful.
Cody our tour guide was exceptional. His English was easy to understand and he was attentive and supportive to all on the tour . There is plenty of activities to explore.
Loved everything about the trip. Cody was an excellent guide. Will definitely recommend The Pandora to Family and Friends. Cheers Mike
Cody — he truly made the trip extraordinary. Cody was knowledgeable, friendly, and went above and beyond to ensure everyone felt welcomed and informed. His passion for the region, engaging storytelling, and helpful nature made every excursion even more meaningful. We felt like we were traveling with a friend rather than just a guide.
Leaving the hustle and bustle of the Old Quarter and cruising along Halong Bay was fabulously peaceful. Here is my experience. Pick up from our hotel went smoothly, the operator will always come into your hotel lobby to get you so don't fret. The coach itself was fine, air con, water, perfect guide too. A pit stop for the loo, refreshments etc lasted 30 mins. It was a bit crazy at pick up time as all the transfers are picking up from the same back exit area, but..you are given a lanyard with the bus reg on it so you know who to look out for. Now, the arrival at the port, this is where it went a bit crazy 🤣 You get dropped off in what I can only describe as a firework of people. We found a rep who took our details, our bag and gave us our room no on the boat. Here's where it went badly wrong for us, we got on the wrong tender to the wrong boat not knowing there are LOTS of Le Journey boats hahaha. However, they brought us back and all was fine. We eventually got to the boat at 2pm after being picked up at 08.20, we were very tired. Our boat was stunning (Le Journey Elegance) the staff even more so, very cheerful, polite and helpful. Our luggage to the room was very prompt, lunch was served right away. The food throughout was ok, but we are quite fussy so it could just be that. They did accommodate us without a fuss. The itinerary was good, kayaking to the caves, this was stunning, cookery demo, happy hour, dinner and squid fishing afterwards. Our room was a great size, although noisy as we were right at the rear of the boat next to the engines, so ask for a room furthest from this! The scenery was breathtaking, the bay however, was badly contaminated with plastics etc, quite sad to see. I wouldn't go swimming in that water for sure. After the surroundings, the crew are what sells this trip to me. Beautiful people and always smiling. I had a wonderful facial from Qay and would recommend. So, all in all, worth the cost. Would I do it again? Possibly it's one of those once you've did it experiences.
Guide was awesome and he also suggested place to visit in Vietnam with each and every details..we did water activities and went to beach
Hieu was one of the best guide, he explained all the history about halong bay. He took us to two places for kayaking and swimming. Way to go!!
Very nice cruise, good food, good care of the customers. Cody’s support was precious, detailed info and nice behavior.
Well organised trip. We were taken care of very well. Cody is a great host. The food was good and the stay was very comfortable. The view from the rooms was great
Very thing was best, experience was smooth and the support staff was so much lovable and understanding. The cruise was expectional well.
Wonderful experience, amazing services and tour guide Cody. Kayaking experience was wonderful, cruise restaurant service and food quality was also good.
Cody was an amazing guide and was very friendly and helpful. We thoroughly enjoyed La Pandora Cruise and would recommend.
Cody was an incredible tour guide, he was friendly and had a lot of info about the culture. Loved the kayaking and karaoke and would recommend la pandora to anyone looking for an enjoyable cruise experience
I like the trip it was very good our tour gouide was so funny and kind with every person we meet many cute people in the boat trip
Cody taken us and guides at various places very good manner, Boating is good very enjoyed, overall we enjoyed very much.
Good experience in bamboo boat and kayaking and had good time in la pandora cruise. Good service in cruise. Very good view from cruise
Trip was good with the vegetarian food options as well. Had a good experience in bamboo boat and in party thank u team cody
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