Availability
Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi and shuttle at the hotel ensure effortless exploration of Hanoi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours.For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Oakwood Residence Hanoi, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Oakwood Residence Hanoi, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at Oakwood Residence Hanoi.Treat and spoil yourself by stopping at massage, hot tub, steam room, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool.At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities. License Number(s): 0102702590
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
Great pool with a good view. The service and operation was excellent - They did not hesitate to change our rooms when we suffered from outside construction noises and people smoking illegally in nearby rooms. The food was also good.
Initially I thought the location is abit off as it is set inside a smaller lane but it turns out that this is a plus point as its quieter than staying next to the main road, like the other serviced Residences nearby. It has a stronger home-feel to it. Staff are always friendly and helpful too.
Honestly, the overall hotel environment was excellent, and the service was very attentive.
However, as a tourist and a paying customer, I must say that the motorbike we rented through your hotel was in extremely poor condition — to a very frustrating and unacceptable level.
While riding in Hanoi’s already intense and chaotic traffic, the motorbike stalled multiple times. That alone was concerning, but what made the situation truly dangerous was that the drive belt actually snapped while we were riding at high speed. This posed a serious safety risk and significantly disrupted half of our day.
What I would like to emphasize is that, as a high-end hotel striving to provide top-tier service, the partners you choose truly matter. Offering such a poorly maintained vehicle to your guests is not just a matter of inconvenience — it is a serious safety hazard.
I sincerely hope you will review your current rental partner and improve this aspect of your service.
I wish your hotel continued success.
Superb hotel, great service and delivered with smile, which is nit as common on Vietnam as you might wish for...
Breakfast was decent and room was great. All you need, good bed, grwat shower, bath tub and space.
The location is not fantastic as there is very little on the doorstep but you are a 15 minute walk from a few bars a restaurants. The are nothing to write home about but okay for a light bite and and a drink
Compared to the Oakwood Residence Jakarta I stayed in last summer, this Oakwood Residence Hanoi is a bit smaller sized room, but the quality was the same. It was a good hotel in general. I stayed 2 nights in the 1st week inthe lower floor and flied to Phu Quoc, then got back to this hotel and spent 4 nights in the higher floor.
1. It was clean and comfortably silent at night.
2. There were enough number of selections for in-room dining.
But there were some improvement point.
1. Limited number of options in breakfast buffet. It was less fun for a long vacationer like me. And I expected especially a Pho, but there was just a egg nudle.
2. There was no CVS around it. It takes over 15min by walk to reach to the nearest one.
3. I stayed 1 week before Christmas. So there was a small Christmas festa in the premises and Christmas songs were played a bit loudly from 8:30am every morning for my lower floor.
Note: a washing machine is located in a balkony. I didn't expect it outside of the room and could not find it.
