Great stay! This is our second hotel in Hanoi. Our first was in the old quarter which meant it was very loud until around midnight. Our stay in Minasi however has been great. Good location (only 5 minute walk from Old Quarter) Right by Hoan Kim Lake. Circle K 100m away. Lots of restaurants and shops around. Staff were exceptionally friendly and very accommodating. Would stay here again.
Minasi Hanoioi Lakeside Hotel
Address: 30 Ba Trieu Street, Hoan Kiem DistrictAvailability
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Facilities
Reviews
Reception staff including Bac were all very welcoming and gave great attention to detail. They even let us leave our luggage there a couple of days early. This gesture was really appreciated. The rooms were super comfortable and very attractive. Great breakfast with huge selection. Cherry was a delight - so helpful and remembered our order each day. I had noisy neighbours on my first night, but the reception staff offered an upgrade and change of room without any hesitation. I'd definitely recommend this hotel. Perfect location.
Good hotel. Smelled kind of musty but otherwise clean. Bed was comfortable. Shower pressure on the slower side and the hot water super hot or it would be cold there wasn't a happy middle. The staff were great and helpful. Breakfast was good. Although they could use a second toaster. Overall a good stay.
Keisha, I had a great stay at Minasi HanoiOi Hotel. The room was very clean and comfortable, and the service was very good. Keisha was friendly and helpful throughout our stay. Overall, a lovely experience and I would definitely recommend this hotel!
⭐⭐⭐⭐⭐ Sarah deserves special recognition for the exceptional service she provided. She went far beyond what I would normally expect from an hotelier and genuinely went out of her way to make sure I was looked after. Her professionalism, kindness, patience, and willingness to help stood out immediately. She handled everything with a fantastic attitude and made what could have been a difficult situation feel effortless. People often remember how they are treated more than anything else, and Sarah made a genuinely positive impression. She is an absolute credit to the hotel and a perfect example of what outstanding customer service should look like. Thank you, Sarah, for your incredible help and for going above and beyond. Your efforts were truly appreciated!
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