Availability
Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Hanoi. The hotel offers complimentary parking for guests who arrive with their own mode of transport.Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Marina Hotel Hanoi, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Marina Hotel Hanoi. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Indulge in the numerous pursuits available at Marina Hotel Hanoi. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
Facilities
Parking
Air condition
Restaurant
Non-smoking rooms
Access to health care professionals
Check-In/Out - Express
Window
Parking - Bicycle
Fire Extinguishers
Meeting/Banquet Facilities
Currency Exchange
Lounge/Bar
Coffee Shop
Designated Smoking Area
Attraction Shuttle Service - Charges may apply
Facility Heat
Elevator
Cable/Satellite TV
Mirror
Invoices
Check-In/Out - Private
Sundries shop
First Aid Kit Available
Non-Smoking Facility
Gift Shop
Masks are available to guests
Hair Dryer
Room Service
Separate Shower/Bathtub
Balcony/Terrace
Smoke Alarms
Coffee Maker
Luggage Storage & Lockers
Complimentary Drinking Water
Temperature checks are available to guests
Breakfast - Free
Wheelchair Access
Parking - On-Site
Taxi Service
Doorman
Safety chain and/or latch on doors available
Internet Access - Free Public Access
Full Kitchen
Ironing Amenities
Kitchenware
Tour Services
CCTV security in common areas
In room safe
Family Rooms
Slippers
24 hour front desk
Guests are provided with free hand sanitizer
Desk/Workspace Available
Beauty Services
Car Rental
Clothes Drying Rack
Cleaning Products Available
Golf Course
Electric Vehicle Charging Station
Mini-Bar
Laundry
Parking - Off-Site
Telephone
Property is cleaned with disinfectant
Daily Housekeeping
Soundproof Rooms Available
Ticket Services
Concierge
Cashless Payment Available
Facilities For Disabled Guests Available
Toiletries Provided
Individually-wrapped food options are available
24-Hour Security
Airport Transportation - Charges may apply
Vending Machine
Contactless check-in and check-out are available
Food Delivery
Grocery Delivery
Parking - Free
Reviews
The hotel is nice, and service is very good. Breakfast is good as well.
The "service" was discourteous and mean-spirited: I had to change/cancel my reservation due to unforeseen flight changes. (The cancellation deadline for this hotel is a whopping two weeks before check-in, a policy apparently designed to profit off of travelers' difficulties.)
The hotel rejected the request (which is its right) without so much as providing an answer or explanation. When it came to the booking process and attempts to sell extras, they were eager and solicitous; when it came to actually help a guest, disinterested. Very sad!
I recommend potential guests take a look at the negative reviews here. The hotel simply called them "inaccurate and biased" in each instance. It evidently has no interest at all in addressing guests' concerns, let alone improvements.
Ms. Thao and Ms.Hanh were very nice to us. They even recommended places to go and where to find really good food. Our stay was very safe and hassle-free. I will definitely go back and book with them.
Rooms are good
Location of the hotel from the centre is very far 😔😔
Always had to take GRAB taxi from the centre which was costing 94000/- dong currency
It's opposite to JW marriot
Staff is very friendly...
Breakfast 🥞 was very bad. The restaurant is in the cellar of the hotel where there is no AC nor any window for ventilation also very smelly, not cleaned, no fresh food, Chef was not feeling well and was coughing all the time.
Indain breakfast wasn't available here
I stayed only one night and everything was very good, especially with respect to the cheap room rate.
The personel is very kind and helpful. The buffet was tasty and consisted of a small but good variety of foods from different regions. Everything was clean and the AC worked well.
The hotel feels more valuable than you might expect from the price.
I can recommend and would come back.