Exceptional hospitality and integrity – A memorable stay at La Siesta Classic Ma May! We had an outstanding experience staying at La Siesta Classic Ma May in Hanoi. In fact, we loved it so much that after taking a short trip outside the city, we returned and rebooked another stay without hesitation. From the very beginning, the level of service stood out. Upon check-in, a very attentive gentleman from the front desk personally escorted us to our room, thoroughly walking us through all the amenities, hotel details, and room features right there—such a thoughtful, convenient touch that made us feel immediately welcome. Though I unfortunately didn't catch his name, he went above and beyond again on our checkout day by speaking directly with our pre-booked Grab driver to coordinate the exact pickup spot and ensure a seamless departure. A special mention goes to Ms. Anh do at the front desk. She was incredibly helpful and sweet, taking the time to share wonderful local tips and shopping recommendations around the area, which made exploring the Old Quarter effortless. Breakfast was another highlight of our mornings, thanks to Ms. Linh at the buffet, who makes the most delicious and authentic Vietnamese coffee—an absolute treat! What truly touched us, however, was the integrity and attentiveness of the housekeeping team. During checkout, I accidentally left a personal item behind inside the fridge. The housekeeper found it immediately and returned it to me before we left. That level of honesty and quick care means everything to a traveler. Every single staff member we encountered was genuinely helpful, warm, and attentive. Between the stellar service, prime location, and trustworthy team, our stay was truly five-star. We were completely satisfied and will gladly return on our next trip to Hanoi!
La Siesta Classic Ma May
Address: 94 Ma May St., Old Quarter, Hoan Kiem Dist.Availability
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Stayed for 4 nights in triple room during our trip to Hanoi, including breakfast. Rooms: Very clean, spacious rooms with all the required amenities. The beds were comfortable, and we slept quite well. The room had good enough sound insulation, a huge balcony with chairs. It was really good to relax. The decor of the room is boutique style and looks tasteful. The TV in the room had the latest OTT platforms, we could stream Netflix easily. Hotel Common Area and Reception: Always smiling staff and very helpful. The reception common area has good comfortable seating. After checking out, they held out luggage for us before we left for airport. Breakfast: Good spread with eggs, fruits, pasta, fruits, yoghurt, coffee etc. Location: Right in the heart of Old Quarter, many restaurants were nearby, could walk to the stores for currency exchange, withdrawal from ATM, Hoan Kiem lake was walkable so was the Water Puppet show theatre. It was quite easy to walk around for sightseeing, shopping. Overall a more than satisfactory stay for us, the helpful staff made it a memorable visit. Will surely recommend this hotel to others.
We had a great stay at La Siesta Classic Ma May. The hotel is perfectly located in Hanoi’s Old Quarter, only about a couple of minutes walk from Beer Street and Food Street, with plenty of restaurants, cafés and attractions nearby. The staff were exceptional — always polite, kind and willing to assist with anything we needed. An Le and the rest of the hotel team were wonderful and made us feel very welcome throughout our stay. Our room was clean and spacious, with a very comfortable bed. Despite the hotel’s central location, it was a comfortable place to return to after a day exploring Hanoi. We thoroughly enjoyed our stay and would happily return. Highly recommended for anyone wanting to stay in the heart of Hanoi’s Old Quarter.
⭐⭐⭐⭐⭐ I absolutely loved my stay at La Siesta Classic Ma May! The location was honestly perfect — right in the heart of the Old Quarter, and all the pick-up points for my tours were within a 5-minute walk, which made everything so much easier. The hotel itself is beautiful, comfortable and very clean, but what really stood out was the staff. Everyone was incredibly friendly, welcoming and helpful throughout my stay. You genuinely feel well taken care of here. I booked directly through the hotel’s website and everything was smooth and exactly as expected. I would happily stay here again and would definitely recommend it to anyone visiting Hanoi!
This hotel is so great we added 3 extra nights to come back in July after travelling to other places in Vietnam. Fantastic location in the Old Quarter and near to everything. It’s the best welcome to a hotel we’ve had anywhere in the world...Jun and her colleagues and the doormen are amazing. They brought us drinks, carried our bags, checked us in a couple of hours early and Jun showed us to our room and advised us great places to visit. An Le is also fantastic, incredibly helpful and a lovely person, she remembers everything we need. Honestly, their customer service is crazy good, I’ve stayed at very expensive hotels around the world where service is nowhere near as good as this place. Very pretty room with a large incredibly comfortable bed, bedding and pillows. A safe in the room and hairdryer, kettle etc. The breakfast was included, served buffet style in the in-house restaurant...so much choice and loads of fresh food and a beautiful looking space. The same area is a restaurant the rest of the day called Red Bean and our server Cho was great. The rooftop bar is an attractive space, again great staff, great design and fantastic views across the city. This hotel was recommended to me by a London friend who stayed here, I’m now going to recommend it to everyone, it’s so good! I could live here.
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