I had a wonderful stay at this hotel! The location is perfect very close to the Old Quarter and many other attractions, while being situated on a quiet street, so you don’t hear too much of the nightlife at night. The staff were incredibly kind, friendly, and helpful throughout my stay. I also celebrated my birthday here, and I was so touched to find a birthday cake waiting for me from the hotel. It was such a lovely and thoughtful surprise that made an already special day even more memorable. ❤️ If I come back to Hanoi, I will definitely choose this hotel again. I highly recommend it, especially for solo travellers!
L'heritage Hotel
Address: 39-41 Hang Ga Street, Hoan Kiem DistAvailability
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Facilities
Reviews
L’Heritage Hotel Hanoi truly exceeded all expectations! The customer service across the entire hotel is top-tier—the best I’ve received in a long time. From the doormen and front desk team to the lovely breakfast staff, everyone went above and beyond for us. Thank you Tien, Jenny, Jolie, Finn, Long, Marvin, Rose, Van and James!!! A massive shoutout to Jollie, who took care of our group of five before we even arrived! She organized our airport transfer and planned two full days of seamless activities for us. We just showed up and had the time of our lives. The hotel is ideally located close to everything you want to see, and the breakfast was fantastic every single morning. We loved every second of our stay, highly recommend it to anyone visiting Hanoi, and will 100% be returning!
Perfect location Beautiful atmosphere Clean rooms Lovely yummy breakfast everyday with awesome service by Mr Thuy & Mrs Xuan. Mr James was a great customer service manager who ensured we had a pleasent time during our stay at L'Heritage Hanoi. Excellent location as it was walkable to the famous Train Street, the Night market, Cathedral etc. Right from the Front Desk to Housekeeping, couldnt fault anything. Not forgetting the help the front desk provided in booking our trip to Halong Bay which had been a highlight of our Vietnam trip!!
Perfect stay for 2 nights in Hanoi, the staff were very friendly and helpful, especially Long at reception who offered to keep our suitcases and let us use the shower after checkout as we had a full day in Hanoi after checkout. Perfect location in the old quarter close to shops and amenities. The rooms were modern, clean and spacious with air conditioning. Would highly recommend staying here when in Hanoi!
We had a wonderful stay at Le Heritage Hotel in Hanoi. The rooms were clean, comfortable, and well-maintained, and the location was perfect for exploring the Old Quarter. The breakfast had a good variety, and the entire staff was warm, polite, and always ready to help. A special thanks to Jenny, who made our stay truly memorable. He was incredibly friendly, professional, and went above and beyond to assist us with every request. From providing local recommendations to ensuring everything was perfect during our stay, his hospitality was exceptional. Jimmy's kindness and dedication made us feel genuinely welcomed. I highly recommend Le Heritage Hotel to anyone visiting Hanoi. Thank you to Jenny and the entire team for making our trip so enjoyable. We would definitely love to stay here again!
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