The staff can speak English and are very kind and accommodating. The rooms are cleaned everyday and there are lots of places nearby to explore. Angela was especially helpful to us.
Hanoi Lotus Boutique Hotel
Address: 2 Hoi Vu Street, Old Quarter, Hoan KiemAvailability
Description
Facilities
Reviews
The place is very clean and the staff are all so very helpful and accomodating. They have 4 sister locations that offer services that are either free or have discounted prices if you are staying at any one of their sister branches. The receptionists all speak English so you won't have trouble communicating. Jasmine was especially helpful to us.
Stayed here while filming for Crash Course Hotels. Favorite feature: The location — right in Hanoi's Old Quarter with restaurants, shops, and street-level character immediately outside the door. No Grab required to find something worth doing. Amenities: Gym: No Pool: No Breakfast: Yes (included — 2-minute walk to sister hotel, buffet plus à la carte items) Mini Fridge: Yes (empty) Safe: Yes Water Heater: Yes AC: Yes (cooled the room down very quickly) Room is a touch more spacious than the average Old Quarter boutique — decent luggage space, closet with safe, desk area with mini fridge underneath, and an extra comforter available. Bathroom is tight near the toilet but opens up a bit around the shower. Breakfast is a short walk — a staff member shows you the way your first morning. The walk itself gives you a good look at the neighborhood. Along the breakfast route there's a local smoothie and food spot that's worth finding — fried rice, banh mi, excellent smoothies. Good enough to return to multiple times. Receptionist was friendly and helpful from the moment we arrived. Full video review available on the Crash Course Hotels YouTube channel.
Hanoi Lotus Boutique Hotel is a great place to stay in Hanoi. The rooms are comfortable, clean, and equipped with useful amenities. I would especially like to thank Mimi for her outstanding assistance and positive attitude. She helped arrange my airport transfer and shared useful travel tips, making my trip smooth and stress-free.
Everything about my stay exceeded my expectations. The hotel is conveniently located, the facilities are well maintained, and the breakfast was fresh every morning. What impressed me the most was the outstanding customer service. Mimi went above and beyond to ensure I had a pleasant stay, always greeting guests with genuine warmth and professionalism. Highly recommended!
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