Availability
Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
Thao and Peter
The front desk team, especially at reception, welcomed us warmly and checked us in within minutes. When we asked for local restaurant recommendations, the staff provided a detailed map with fantastic local food spots.When it comes to our room it was spotless, modern, and very quiet at night. The king-size bed had very soft linens, and the daily housekeeping service kept everything immaculate. In terms of amenities they have free Wi-Fi and it was fast and reliable for work tasks. The breakfast buffet offered a great mix of fresh pastries, hot local dishes, and fresh fruit. Lastly in the hotel location it is in a very convenient area, just a short walk to nearby cafes, shops, and markets
I recently stayed at Golden Silk Boutique Hotel for four days, and it was a wonderful experience from start to finish.
The location is super convenient in the heart of old quarter, and the reception area makes a great first impression. The entire staff especially Thao went above and beyond to be helpful and attentive throughout my stay, and the service overall was top-notch. On top of that, the hotel room was absolutely gorgeous—clean, comfortable, and very well-maintained.
Highly recommended if you're looking for great service and a fantastic location. Would definitely stay here again!
The hotel is beautiful, the staff are enthusiastic, and it's definitely worth staying at – a great choice for a holiday in Hanoi. Many thanks to the two receptionists, Thao and Peter; they were very helpful in assisting me with finding attractions and were always smiling. I am very satisfied ! ☀️
This was a great hotel to stay at. From breakfast service where they had an egg station to different choices for breakfast everyday (both Vietnamese and western choice). The staff here are lovely (especially Hung who always said hello!), from the reception, the staff who keep everything clean. The location is also perfect in old quarter. Couldn’t recommend enough!
Choose this hotel for a spacious room as presented in Agoda platform. However , we have book a room with outdoor view and requested high floor , but was given an internal room with no view and lower floor block by adjacent properties.
The check In staff and manager was friendly and quick to correct the mistake and move us to level 5 room 03. Room is spacious clean, toilet is with frosted glass partition, favourite part is the the shower cubicle comes with seating stone ledge, nice. Air con function well, but central control not easy to regulate the temperature, it is too cold for myself only. House keeping is prompt and fast .
Choose the hotel becos of a nice rooftop sky bar. The only bartender manning does a great mixology cocktail drink. We order the buy 2 free 1 happy hour till 630pm and enjoy our first sunset with amazing view of the old quarters french quarters and partial hoam kiam lake area and the cathedral too.
The breakfast spread is good with live station such as egg, pho. The staff is friendly and attentive. I hadh poach eggs done very well and personally sent by the chef with a smile too.
UNFORTUNATELY!!!
Our breakfast meals was destroyed by the staff playing loud Indian music. I combed around the breakfast restaurant, there is only approximately 20-30percent of Indian guests only and why loud Indian was played .
The Indian music destroyed our mood at dining even after the staff lower the volume of the big speakers slightly. Please be sensitive to the other especially majority of the guests there before blasting loudly Indian music. Perhap playing local Vietnamese soft music prefer.
REGRETS:
I have to reduce the hotel ratings for the bad vibes bad experience at your breakfast restaurant today!!!!
All in all.. beside above bad vibes ..I would have given a 5 stars for location. Room. Sky bar. Sunset happy hour drinks with a Big Smile Cool Bartender name LUC (your hospitality with a sweet smile brighten our day at the sky deck .Reception check in. Breakfast spread.
