Gm Premium Hotel

We had an excellent time here. The service, breakfast, room were all exceptional. Tracey and Annie at reception went above and beyond to make sure we were well taken care of. The value for money is outstanding compared to many other hotels in the area. We will be back and would highly recommend it to others.

I stayed at this hotel for two nights, and I have to say that it was one of the best hotels I have stayed at during my visit to Vietnam. The hotel is located right in the heart of the city, making it incredibly convenient to explore Hanoi from every direction. The room was very clean, comfortable, and well-organized. The breakfast offered a wide variety of choices, and everything was delicious. But the true highlight of this hotel is definitely the staff. They were incredibly kind and thoughtful, always offering helpful recommendations to make it easier for me to discover Hanoi. They genuinely cared about my sleep, my meals, and my overall experience. Most importantly, they always paid attention to how I was feeling and made me feel truly cared for. I would definitely stay at this hotel again and highly recommend it to anyone visiting Hanoi.

We had a lovely 4-night stay at GM Premium Hanoi. The beds are super-comfy, the linen soft and noise is zero. Breakfast offers a good choice of fresh and tasty food. The pool albeit small is exactly what you need at the end of a hot Hanoi day. Cleanliness is accurate and the service is impeccable and attentive. In particular Sheldon took great care of us everyday (even a happy birthday set up of the room was arranged) and was particularly useful on our last day when Grab drivers kept cancelling on us.

I had a wonderful stay at GM Premium Hotel and would highly recommend it to anyone visiting the city. The location is excellent—right in the heart of the Old Quarter, making it easy to walk to many famous attractions, restaurants, cafés, and local shops. It was the perfect base for exploring Hanoi. The room was modern, and spotlessly clean. The bed was very comfortable, and the room was well-equipped with everything I needed for a relaxing stay. Housekeeping did an excellent job every day, keeping everything fresh and tidy. What impressed me the most was the staff. Every member of the team was incredibly friendly, professional, and always willing to help with a smile. They provided useful recommendations for places to visit, helped arrange transportation, and made sure I had everything I needed throughout my stay. Their warm hospitality truly made me feel welcome. The breakfast offered a good variety of both Vietnamese and international dishes, and everything was fresh and delicious. The hotel also had a pleasant atmosphere, making it a great place to unwind after a busy day of sightseeing. Overall, GM Premium Hotel exceeded my expectations in every way. With its fantastic central location, beautiful and clean rooms, delicious breakfast, and exceptional service, it offers outstanding value for money. I would definitely stay here again on my next trip to Hanoi and will happily recommend it to my friends and family. Thank you to the entire team for making my stay so enjoyable!