Crescendo Urban Stay

Do not stay here. Inaccurate information: text and pictures on Booking and Google are not representative. See our photos for the actual state of the apartment. Bad Communication: We were offered to check-in between 12:00 and 13:00 but when we arrived at 12:45, we had to either pay 100.000 Vietnam Dong or cancel our Booking and book through then (so we could not leave this review). Must communication is forced in Vietnamese and not understandable. The noise level is unbearable, both during the night and during the day. The windows and walls are not sound proof so you constantly hear traffic from the adjacent busy road (vehicles and hooking as fits Vietnam), there are multiple animals (chickens/roosters, dogs and others), and then there is always some form of construction noise. You have to enter through the garage and the gate might be closed, Then you'll have to text a random WhatsApp number and hope someone responds. The hotel only gives two bath towels, not other towels are provided.

I cannot recommend this spot. I wanted a place outside of the city near west lake however the entire experience was disappointing from booking to the rooms to the area. This place is on a highway next to a construction site, so it's loud 24/7, and if a bulldozer working at 2am doesn't wake you the roosters kept next door will at 4am. All you hear is traffic and the other people staying next door. The hotel and rooms are nothing like they appear in the photos, expect dreary, cigarette smelling, musty rooms. No view. Bring your own sponge for the kitchen and glasses because the room I got had neither. There is nothing to see or walk to in the area. You have to Grab half way back to town if you want a shop. The staff were helpful, so this is my negative review is not a reflection on them, but just the accommodation.

Although we had requested airport pickup, no one showed up and we had to take a taxi. We couldn’t find the hotel even though it was right in front of us, because it looked completely different from the photos on the website and we didn’t recognize it. You have to enter through a creepy garage, and instead of a reception there’s just a table with keys — they tell you over the phone which one to take. The room wasn’t the one we had booked either. There’s no soundproofing at all; it feels like you’re sleeping on the street. Everything also smelled really bad. I honestly don’t recommend this hotel at all — we had a very bad experience, and each thing was worse than the last.

Extremely noisy apartment – no soundproofing at all, it feels like you are sleeping directly on the street. The landlord communicates poorly via WhatsApp and does not reply. Wi-Fi is terrible, and the provided router name and password were wrong. I had to solve it myself by logging into the admin settings – no help from the landlord. The apartment is badly furnished and looks nothing like the pictures shown on the booking platform. The living room has no windows, so it feels very closed in. I would never recommend this apartment. If you are a digital nomad, you cannot work here, and if you are just looking for a place to sleep, you won’t get any rest due to the noise. Renting it for both work and sleep, as I did, means you lose on both ends.