Small but tidy single bed room. Hotel easy to reach by public transport. Breakfast rooms is small. Only 1x coffee machine working for a lott of people. Cancellation fee is high. Price is high. Parking is tight.
Congress Hotel Am Stadtpark
Address: Clausewitzstraße 6Availability
Description
Facilities
Reviews
We had a very good experience, rooms were comfortable and clean as was the bathroom. The breakfast was great and the staff in the hotel were very helpful and efficient. The hotel also has great access to transportation. Would recommend Congress Hotel am Stadtpark.
My colleague and I had the misfortune of dealing with Congress Hotel Stadtpark. This establishment has unreasonably strict and highly inconvenient cancellation policy of 30 days in advance. For a business hotel it’s unacceptable and completely out of touch with corporate customers. Plans may change and you are stuck with booking you can only cancel at a 90% loss. Staff is very unhelpful over the phone and treats clients like a reservation number, not like individuals who need their issue resolved. We are under the impression that we are dealing with AI robots rather than humans working in hospitality. No goodwill, no willingness or desire to work with customers or to accommodate their request. Despite the fact that hotel is sold out for our dates and room can be resold to another guest. We are appealing directly to hotel’s proprietor Jorg Walter Koch and General Manager Cord Kelle. You both are respected members of Hannover’s hospitality community, with focus on supporting trade fair stakeholders. Please, do the right thing and cancel our reservation without penalty. For perspective guests and travel agents, buyer beware!
We love this hotel located super close to the Zoo district/Eilenriede area- it's our home away from home for several weeks every summer when we visit family in Hannover. It is a comfortable place and perfect for our needs. Rooms are super clean, staff are friendly and helpful and the room price is extremely reasonable considering the location. We usually visit in the summer during their 'off season' (supposedly the hotel caters to a lot of conference attendees) so it's always super quiet and peaceful. There is no room service, but there is a coffee maker and mini fridge in the room and a lovely restaurant downstairs. Since we always visit in the summer we appreciate that the rooms have A/C and that it actually cools down the rooms quietly unlike some other hotel rooms at this price point we've stayed at. There is a beautiful little green park w/ flowers and fountains in the back of the hotel where you can stroll. I've walked around there many times to get over jet lag so I appreciate it very much! Right by a tram stop if you want to go downtown, otherwise you may need a car if you stay here unless you plan to travel by taxi/Uber. Overall we highly recommend Congress am Stadtpark and look forward to returning.
The single rooms are tiny, no space for luggage, in one week they didn't change my bed once. Mini bar unplugged, a note inside says that is broken but there is the same note in every room... One free mini bottle of sparkling water, once you drink it they will not replace it, actually they put it back in the same spot empty!! Unfriendly personnel in the breakfast restaurant. Position is great, also the view if you are on high floors, breakfast is very good. All this for more than 200 euro during the Ligna exhibition, not worth half the price, surely not a 4 star.
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