The Nook Hotel Hangzhou

We recently stayed 3 nights at the Nook and were very pleasantly surprised. The hotel has a beautiful design throughout, and our room was spacious with a view of a green hill. The rain shower in the bathroom was a pleasure to start the day. However, the lighting was a bit low. This fits the aesthetics of the hotel, but I can see how some women might find this challenging when putting on their makeup. One thing that stood out to us was the incredibly friendly service from the staff. Lucy helped us with so many things, from setting up certain Chinese apps on our phones to recommending places to visit nearby. At one point, late at night, we wanted to eat something and she kindly offered to (re)open the hotel kitchen for us, which we politely declined. We just couldn’t ask that of anyone, though we were amazed it was offered. She really made our stay a 5-star experience. While researching hotels to stay in Hangzhou, I picked the Nook for its beautiful design and location but was hesitant at first because I couldn’t find photos online of the breakfast. I expected a standard hotel breakfast, but what we found was one of the best breakfast options we have ever experienced during our travels. I’m including some photos here and on other platforms, hoping that it will entice other travelers to visit this wonderful hotel. What makes the breakfast so special is that almost everything offered was prepared by their kitchen. Grilled, cooked, sautéed, steamed – everything was transformed into a dish for the hotel guests to enjoy. If I come back to Hangzhou, I have no doubt that I will choose the Nook hotel again for my stay.

Great hotel to stay. Cosy, clean n quiet. Front desk n the service staff are helpful n friendly. Recommended

Comfortable, designer hotel just outside the business and tourist centers of the city. Hotel staff spoke limited English, but all went out of their way to communicate and meet our requests. Conveniently situated near bus stops, accessing Westlake and the shopping areas to the East of the hotel, wetlands to the West and Longjin tea plantations & Lingyin Temple to the South were all very easy - whether by bus or taxi. We'll have to return to Hangzhou, to see more, and this hotel will be top of our list for accommodation. This is the same hotel as, 杭州心隅酒店 on Xixi Road. As of 24 April 2019, Google has the wrong location pin here.

A great hotel overall. Check-in and out was simple and fast. They took MasterCard (Monzo) to cover the cost of a cab they had booked for me when I checked out. Language was occasionally a barrier depending on the staff member, but staff had handy translators at reception - I'd still recommend having a translate app however. The restaurant is more like a restaurant next door which has a connection to it from the hotel. We didn't go for breakfast, but did for dinner that was fairly nice, despite a few dodgy English translations on it! Price worked out at about 100 RMB per person, about 10 GBP at the time. The room was lovely and large with air con. The bathroom had a small bag of useful items like combs, ear buds, shower cap, mini toothpaste... Both the bath and shower had shampoo, conditioner, and shower gel. The bath was large but didn't take too long to fill, nice extra was a small bag of bath salts. The shower was wet room style, with an overhead rain style in addition to the normal shower. Lastly, hair dryer was present. The bed was very large, and comfortable with pillows that's weren't too soft or hard. I know all that is subjective, but I'd happily exchange it for my bed at home! All the switches were either on one side of the other of the bed, including switches for the lights and curtains to open and close! The location listed on Google maps is inaccurate, and I can't update it, but your driver should know it correctly. Next to the hotel is a great strip of restaurants, including a Starbucks and a restaurant that does western food like burgers etc. Overall I'd highly recommend The Nook!