Deng Chang Daniel
Very bad experience😠 Hotel staff is very strange and keeps making silly mistake about informations. It seems like the whole hotel is system is having some issue and they should really work on training and improving their staffs
Sheraton Nanchang Hotel
Address: No. 1669 Hong Gu Middle Avenue, Hong Gu Tan New District Guest Rating: 4.3
Availability
Description
Experience an abundance of unparalleled facilities and features at Sheraton Nanchang Hotel. Guests can avail parking facilities at the hotel.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and safety deposit boxes. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Sheraton Nanchang Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. At Sheraton Nanchang Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Sheraton Nanchang Hotel. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
jowi
Hotel with western standard and high level for China. Everything very clean. Still very poor Wifi, very low level of English at reception, windows are not soundproof
G
Pros: 1. Spacious room with classic decor: contrary to some reviews, we found it clean, well maintained, and comfortable thanks to excellent housekeeping. 2. Convenient location: about 30 mins by cab to both East and West high-speed rail stations, and there’s a subway entrance right in front of the hotel. 3. Executive lounge: offers stunning river views and a great selection of snacks, food, and drinks throughout the day. Cons: 1. Careless and not thoughtful: I had ordered a birthday cake for my partner with a personalized tag, but it arrived without one and no explanation. 😤😤😤 The front desk even asked about the cake delivery in front of him, spoiling the surprise! 😰😰😰 2. Lack of hospitality: Front desk staff seemed too focused on tasks and lacked warmth - something we rarely experience at other Marriott hotels or even lower-star hotels in China. 3. Minimal upgrade for Platinum member: only to higher executive floor! We chose Sheraton for our Bonvoy loyalty, but given this experience, Shangrila may offer better value, river views, and location (next to major attractions esp 秋水廣場 fountain light show).
kong keong wong
5 of us from Singapore have a very wonderful time staying two days in this hotel. The service executives at all sectors were very friendly. Especially front desks staff 祝一舟 and his colleagues. We like to say thanks to them .
Anson S L Chang
I recently had the pleasure of staying at Sheraton Nanchang, and I must say, it exceeded all my expectations. From the moment I arrived, the service was impeccable. The staff went above and beyond to ensure my comfort and satisfaction throughout my stay. The food at the hotel's restaurant was simply outstanding, with a wide variety of delicious options to choose from. What truly impressed me was the personal touch - the staff remembered my name and made me feel like a valued guest. The hotel's location in the middle of the city center was incredibly convenient, allowing me to easily explore and experience all that the area had to offer. As an international brand hotel, the level of hospitality and professionalism was top-notch. I wholeheartedly recommend this hotel to anyone seeking a truly exceptional experience. It is, without a doubt, the only place to go in the area.
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