Stayed as a Hyatt Globalist and was very impressed. The Hyatt Regency Fuzhou is newer and more peaceful than the Westin, with a beautiful courtyard and relaxing vibe. I was upgraded to a river-view suite even at full occupancy. Special thanks to Quentina at the front desk — she seamlessly handled check-in in both English and Chinese, personally showed us around, and made sure our stay was perfect. Excellent service, modern design, and genuine hospitality. Worth the extra distance from downtown.
Hyatt Regency Fuzhou Cangshan
Address: 46 Huaxi Nan RoadAvailability
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Facilities
Reviews
Worst customer service I have ever experienced. The concierge is lacking of courtesy and has no manner. When the temperature outside is over 100 degree, the hotel does not even turn on the AC in the lobby. The location is also far from downtown. Worst of the worst.
Dear Front Desk Staff Ederson Chen I am writing to extend my heartfelt thanks for the outstanding service I received during my stay at Hyatt regency Fuzhou Cangshan from ederson Chen your professionalism, courtesy, and attention to detail at the front desk truly enhanced my experience. It was a pleasure to be greeted by such a dedicated and friendly thank you for making my stay memorable. Sincerely, Xun Li
Feel impressive with their excellent services! I used Hyatt reward to redeem regular room with club access. I got upgraded with my status. This is my Best redemption value ever. I love all the staffs there, especially mrs Victoria Yu, she is so kind and lovely! Her English skill is so good. The room was spacious, walking closet, wide bathrooms and it looks very spacious. The breakfast buffet is amazing! It has live seafood and you can chose to cook for your. I love the real fresh fruit juice. It is delicious I hadn’t seem any hotel breakfast better than here. Great value for excellent quality! Must try!
Very classy and modern luxurious hotel. Friendly and professional staff. About 40 minutes from Fuzhou airport. $30 USD can ride. The front desk manager, Ms Victoria Yu, was an amazing person with excellent customer service skills. She went out of her way to help me out. Thank you Victoria for making my stay at the Hyatt a pleasant one.
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