Staff are very nice and polite, cleaning and consierge service is good, place is very clean in general, rooms are big and cozy, food is great, hotel price is fair, views are nice. The hotel itself is big and beautiful. Aspects that can improve: Sometimes, rooms or public spaces smells like cigarettes, english support, room doors (shake a lot when closing).
Close to the Geely factory and a shuttle bus that took me to work easily every morning made this hotel a good fit. The breakfast was OK, and the staff mostly knew english. Ordering food from room service what a bit harder since the staff working in the kitchen did not know English. Overall, a good hotel if you are visiting a short period.
Probably the best hotel in the area. Hangzhou development bay area is still growing. Staff is friendly, and price is reasonable if compare the content. The only drawback during my stay: exercise gym was closed. Opportunities for improvement: internet is horrible. Wifi is not stable, it will drop your connection in the middle of download.
A very grand hotel at affordable prices. The comfiest bed that you will ever sleep in but the room may smell of smoke, something that I'm not used to in Europe anymore. Breakfast has a good choice for everyone. I saw the huge pool but didn't use it, has to be close to Olympic size? Good location, plenty of options to eat out if you don't fancy the hotel. Only 4stars because of the smoke.
Lived in many Hotels around China and this is above average. They do however not let you sleep late, doing maintenance during the day, banging away and guests can be very loud till late as the hotel caters for many conferences. Breakfast is good, supermarket around 5-10min walk, Western and Korean Restaurants 2-5min away, Supermarket/Mall also has Chinese restaurants, food is good. ATM at reception and people are very friendly.
Monday through Friday 9 am to 7 pm EST
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