Ticket For The Emigration Museum Ballinstadt Hamburg

Went with an eight year old and we had a great time! Also the outside offers a very nice area for a pic nick among the threes.

Very interesting. As both my husband and I have German roots, we enjoyed this museum. About half of the German placards were translated (in a summarized version) into English. Interesting to note that many different emigration paths were explored. India/Pakistan/Indonesia to the Middle East for example. Cost per adult was about 14 Euro. Computers available at the end of tour for research. Would have enjoyed it more if a Jr High School class had not been visiting at the same time. Also, the downloadable English QR code kept switching to Polish.

The majority of the exhibits are not translated into English and the English audio guide is robot made and very hard to listen too. The few English translations have typos and grammatic errors.

Interactive games can provide fun. The decoration is carefully selected. Personell quite kind. Not enough information. You have to leave the buildings twice to move to another part of the museum. Some of the exhibition does not quite fit the concrete topic. No overview, quite mixed. Location is quite far away from the city centre.

It is hard to believe that a museum dealing with emigration to the US doesn't have english translations of their exhibit information. They were all exclusively in German. In addition, I kept losing my wifi connection which I needed for the English tour on my iphone, so I had to keep going back to the front desk to access the QR code.. This is the same information that can be accessed on their website at home. It was basically unrelated to the exhibits one is looking looking at. They have 3 computer terminals to access information on Ancestry.com. Luckily I had accessed my information from Ancestry at home but there was no one available at the museum who could answer my questions about the passenger lists I had already downloaded. The only staff that I saw at the museum was the front desk ticket taker and the gift shop and restaurant workers.

An almost entirely German museum with little English. We booked a tour guide which helped a lot. Without that we would have spent the entire time on Google translate. Museum itself is good. The end of your Find your ancestors is just Ancestry.com and better done at home. Ballin is a great story.

Everything is only in German. It is very basic information that if you are living in any large city that has experienced European immigration, this place is redundant. It is also a 15 minute ride outside of center city. The computer search for records is totally inadequate!!!!

The information we learned was very informative. A lot of information not just about past migration but current statistics about migration around the world. We would recommend this tour.

I thoroughly enjoyed this museum and learned a lot. It’s quite emotional in parts, lots of quotes and reports from actual people having emigrated. Easily reached by public transport - S-Bahn Veddel.

Well laid out museum, full of lots to look at and to read. Tons to learn about the emigration from eastern Europe, through this site in Hamburg, to the U.S. As a Jew and son of an immigrant from eastern Europe, I found the Jewish angles fascinating: the Jewish director of the shipping company (Mr. Ballin), as well as the large percentage of the immigrants who were Jewish. Highly recommended!

It is wonderful that this emigration station has been preserved and houses related exhibits. Like other emigration museums, this one provides the historical context of emigration/migration as a normal human phenomenon. However, I would like to have seen more context about earlier periods of travel from the port of Hamburg and not just that limited to this station. I would also have appreciated some kind of orientation to where the older stations stood on the river. While I appreciate the museum's attempt to provide an audio guide, I have to say that it provided limited help. Germany is visited by many international visitors and in keeping with that fact, the museum should embark on a plan to meet the needs of these patrons as well as the local community and provide full translations of all exhibits. I am giving the museum a rating of "3" but would have gladly given a higher rating had I been able to access the exhibits more fully.

If you don´t read German fluently DON¨T GO. No proper cover in other languages which for an Emigration museum seems ironic. To call it an Emigration Museum is overstating what is on display as 90% of museum is dedicated to covering Hamburg to Ellis Island route. Maybe Hamburg-USA emigration museum? I tried to leave my comments at reception/ visitor´s book but was asked to write a Google review. Good Museum in some ways but very disappointing in others. Overpriced.

More testimonies and interfaces in English or in bilingual format would have been nice. Great collection that is worth a visit nevertheless. Easily accessible and a bargain price. Welcoming and pleasant facilities. Competent staff.

Nice visit to this museum (first time) and lovely friendly lady of Welsh origin at the front desk. I should have come prepared with mobile device to listen to the English audio or there should have been audios available as practically all of the information is in German, which was a shame. Also a large group of school kids there when I arrived so not always possible to view some elements in peace though they were very well behaved. Really interesting collection of artifacts. Friendly staff in the restaurant next door.

Eventing is in German. Only some audio things are in english. Which seems very ignorant for a museum on migration. Very disappointed. If you don’t speak german it is not worth the effort nor money.

Very interesting Museum, Richelieu documented and covering the emigration topic in depth. Good iconography, interesting museography. A booklet in English is available but the exhibition itself is 98% in German. Ticket unfortunately a bit too expensive. Still, well worth a visit.

Descendants of emigrants, particularly ones that left Germany for America, would be remiss if they visited Hamburg without checking out this museum. Particularly nice is the opportunity they give to use ancestry.com connection to search family records. This museum did not have English translations available everywhere. Nevertheless, there was enough, and with some working German, you shouldn't have problems. It is a bit of a hike walking from the city center, so it is advisable to take public transit to get there.

Until two weeks ago, I didn't even know this museum existed! I only became aware of it when I was planning the Hamburg weekend for myself and my daughter. The visit there was the highlight of the weekend for me: I haven't been this impressed after a museum visit in a long time. The exhibition is very interestingly designed, the tour not boring for a minute. You get an excellent insight into emigration and immigration over the centuries and also into the special role that Hamburg played in it!

Very interesting and informative exhibition with relevance to the present day as well

I was at this really beautiful and interesting museum with my daughter (22 years old) on May 5, 2026. A special highlight was the guided tour in the outdoor area. A big thank you goes to Mr. Holger Röhr, who was with us for about 45 minutes. Everyone receives a tablet (with many contemporary images) in hand and can get a good picture of the original life and the unique "emigration city" during the exciting journey through time. Since there were only three of us, we were able to exchange ideas wonderfully, ask questions, and thus gain a wealth of knowledge. So be sure to pay attention to when these outdoor tours are offered! It is worth it. In the museum itself, we were fascinated by the lively presentation. With love and attention to detail, it is conveyed how and in what manner people leave their homeland to build a new life. Also very nicely designed for children (from about 4 years old). Jette, the little house rat, repeatedly tells sweet stories. Lovingly and presented in display cases, interesting stories are told. We were here for a total of about 4 hours. However, since we could not explore everything, we will come back. One of the most beautiful museums we have visited. Thank you once again.

Very well-constructed, informative and also touching museum that addresses the emigration of people. In three halls there is, among other things, a lot of information about the complex of buildings built at that time on the initiative of Albert Ballin, the accommodation and the motives of the emigrants to leave their homeland. A visit is recommended!

Really exciting and informative. Works well with English guide you could use over the phone. It was a bit unfortunate that the interactive part with the mouse was not available in English. That would really catch my 11-year-old son. The children aged 11 and 15 found it exciting to look into genealogy for their ancestors. Our visit lasted just under 1.5 hours.

There are far nicer museums in Hamburg in a more central location. The entrance fee of 13.90 euros (adult) is disproportionate to what is offered.

Very good overview of the topic of emigration and migration with focus on Hamburg, but lots of general information on push and pull factors, different waves of migration, what it feels like to embark on a long and often arduous journey ....and then arrive abroad at some point. It is all very vividly described and represented by many utensils. The audio guide is a bit annoying, as the woman has an Austrian accent, which somehow does not fit Hamburg. There are also plenty of toilets in the three exhibition buildings and a restaurant with outdoor area. In the integrated museum shop we found a book with 365 tips about Hamburg - very interesting!

The museum has been very interestingly designed. It shows what you leave behind before you emigrate and what comes your way with all hopes and tears. This was a nice visit and I would love to come back. Also the restaurant is great- friendly service and fair prices.

Very informative, also the notes on today's emigrants and immigrant movements. The opportunity for genealogy is also interesting. Touching witness statements.

Very interesting exhibition, also for the children aged 7-12 years. We saw a lot, learned a lot and afterwards ate very tasty food in the museum restaurant.

It was very interesting. There was also a small game for children so it is also something for them. (I think so from 10 years).

Very extensive and interesting exhibition, which is varied in design. Ideal for families.

Highly recommended. Fun and interesting for children and adults. Prices also perfectly fine and happy to come back

Very worth seeing and incestant....was there with my kimdern. Would love to come back. Absolutely worth seeing and interesting

Exciting museum. Informative for adults, but also great and varied for children. Cheap prices in sder delicious gastronomy.

Installed in the district inhabited by former candidates, this museum traces the history of emigration and the living conditions (installation, health checks...) of the departures. Downloadable application in French. The museography should be a little more interactive.

The Ballinstadt Emigrant Museum reports on the processes of the emigration via Hamburg, and also explores the specifics of migrants from Russia and Jews who emigrated via Hamburg. I also liked the bow to the current migration and flight, you can see that hardly anything has changed, the intermediaries used to be called agents, now tugboats, ship passages were sold to a "new world" and the causes were, as they are today, religious persecution and economic hardships. The museum falls short of its possibilities, however, if you have already visited the Emigrant Museum Bremerhaven, the Ballinstadt remains somewhat weak in comparison from the possibilities of how to design an exhibition today, so that the contents can be experienced beyond text boards. The price of admission to an exhibition that is designed to do without employees except at the ticket office and in the cafe can be described as ambitious. In short, it is worth a visit, it is not spectacular. I would have given a "good" but there is no such thing as a "very good" but it is not enough in my view.

Very nice museum. Very informative Unfortunately very difficult to find, because of poor Award from the point of view of public transport more attractive

Albert Ballin was the most famous shipowner in Germany. He was born on August 15, 1857 and died on November 9, 1918. The Ballindamm on the Inner Alster was named after him, where the shipping company Hapag Lloyd is located and he invented the cruises. On Albert Ballin's initiative, the Deutsche Werft was founded in 1918 on Finkenwerder, on the site where the Airbus is now being built. Now let's get to BallinStadt, a place that tells stories. They are stories of people who have set out to seek their happiness in the New World. That was America. Today, many African migrants seek happiness in Europe. At that time, about 5 million people made their way via Hamburg to find their wishes and dreams for a better future. Living images tell a story about the emigration via Hamburg to the New World. The start into this world begins in BallinStadt. Today, the story is an experience for young and old of how the emigrants sailed across the Atlantic on HAPAG ships. The BallinStadt concept is award-winning and resurrects the world of emigrants. BallinStadt is a place that bridges the gap between past, present and future and is also a living memory for all visitors. BallinStadt is a historic place on the Hamburg Veddel, where the halls for emigrants were built for over 100 years. At the time, it was a unique facility and received worldwide attention. This place of hope was created by a man whose life's work has left its mark on many hundreds of thousands of hopeful emigrants. Albert Ballin. Here is a brief description of the three buildings: Building 1: The Infopoint, ticket office, family research centre and special exhibitions are located here. Building 2: Emigrant exhibition as the heart of BallinStadt. Here you can meet the founder of BallinStadt, shipowner Albert Ballin. Building 3: Here you can experience the reconstruction of the reception station in the emigration halls in the large dormitory. The restaurant and shop are also connected. A visit is also worthwhile for those who had no ancestors who emigrated.

Very exciting exhibition and a story we didn't know. Well-organised exhibitions with lots of information and great arrangements. Worth visiting 👍🙂

The exhibition is lovingly and very detailed. Through the personal stories you can better understand the situation in which people found themselves and continue to find themselves. There are many hands-on activities for children that are well thought out.

The Emigrant Museum is worth a visit. In about 90 minutes you will learn everything you need to know about the beginning of emigration in 3 buildings.

Large area with various houses. It shows the history of emigration to America from the beginning to today. Well done and entertaining for children. We even found emigrants from our family in the old documents. If you are interested in this topic, it is well worth a visit.

A very informative exhibition about BallinStadt itself and the topic of emigration in general. Attractively designed and with the right balance of background information and illustrations.

Actually an exciting topic in an exciting location, namely the original buildings of the former emigrant house. Unfortunately, the staff are very bored and the exhibition is very poorly prepared. The audio guide is spoken in machine language and simply repeats what you can read on the display boards. If you have the opportunity, visit the emigrant house in Bremerhaven instead! A much more exciting and interesting house!

The exhibition has been beautifully extended to the present day. The various reasons for emigration and migration are beautifully presented and explained here. You need plenty of time to see or hear everything in detail. It is great fun to see all the details. You can enter genealogical data into the computers to find out who in the family emigrated when and where. Even the ship is mentioned. The entrance fee is worth every cent

Good museum, but there is room for improvement. Unfortunately it was a bit confusing. Perhaps put up large signs with sections for a better overview. More interactive stations would make it even more interesting. But otherwise well done!

I was here a few years ago and I thought the museum was great back then. So I went back to BallinStadt with friends and was very disappointed. Far too much text, no common thread through the exhibition, the houses. Back then the exhibition was much more interactive, now you don't even know where to start and how to process the mass of text. Unfortunately not suitable for small children. What a pity.

A very, very great and exciting museum, very approachable and inviting thanks to the many quotes and reports. Also aesthetically very, very appealing and designed with a lot of attention to detail, without being overloaded.

We visited the special exhibition 50 years of Sesame Street. An interesting trip into the past. The development over the decades was also very informative. I particularly liked the film clips with the German artists: Hubert Grönemeyer, Jan Delay, Reinhard May etc. I just wish that film sets etc. could be exhibited. And: price-performance ratio is right. An hour's visit is enough.

The Emigration Museum is a gem. From the friendly staff to the structure of the museum. The history of emigration is current and the museum manages to link the past and the present, because even if the reasons or origin and destination country may have changed, everyone has a story that deserves to be heard. Highly recommended!

Actually, we only wanted to go to the Sesasame Street exhibition - we were already moderately enthusiastic about the emigrant house itself last year. The fact that Sesame Street was now somewhat unkindly forced into the ongoing exhibition (sometimes still with emigrant audio tracks in the background), and rather ran over text landscapes, was disappointing for 13 euros per person.