Availability
Description
Mercure Hai Phong provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Haiphong. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay.Several chosen accommodations at Mercure Hai Phong have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Mercure Hai Phong as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at Mercure Hai Phong. Unwind and conclude each day delightfully by stopping by massage, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
It was a pleasant stay. We were well rested for the night we stayed there. The bed was comfortable and love the view where we were at (Level 22). The room was clean and well kept. Recommend to travellers who come to Haiphong. Thank you for the hospitality.
hank you, Mercure Hai Phong, for providing such a beautiful and professional venue for our Children’s Day workshop.
The space was elegant, comfortable, and very suitable for young learners. We truly appreciated the warm support from the hotel team, which helped make our event smooth and memorable.
Everything was lovely. The hotel is tucked away behind a small private road, which gives it a quiet and safe atmosphere away from the busy streets. The overall design and ambiance also gave me a subtle Japanese hotel vibe — calm, minimal, and relaxing.
The staff were lovely, welcoming, and very attentive. You could tell they were well-trained and genuinely cared about the guest experience.
The room was very comfortable — I especially loved the sofa, soft and cozy enough to just sink into after a long day. One small thing though: I couldn’t find pajamas or a hair comb in the room, so maybe the hotel could consider adding them.
* The Flames Restaurant:
Big thumbs up for the breakfast, especially the cakes. I honestly think they might have some of the best pastry chefs in town.
The smoothies, however, were just okay and not very memorable — perhaps there’s room to invest a bit more in the beverage side (smoothies) or bartenders.
Would definitely come back to Mercure again. Though to be fair, there’s not too much to explore around the area itself.
We frequently visit the hotel’s restaurant everytime we travel to Hai Phong. The menu is catered to Western cuisine which is my children’s favorite, the food here is great and the dessert is delightful. However, the biggest reason we go here everytime is because of their exceptional staff. They are extremely helpful and friendly. One staff named Quynh is very professional and supportive. She even took the time to look after our kids so we can finish our meals. Will definitely visit this restaurant again !
Positives: the flame restaurant provides good food at very good value. Thang is very helpful and professional.
I have stayed in Mercure over 10 times over the last few years and this time left me disappointed. I booked for 2 nights. Had to shorten my trip to 1 night. I asked the hotel not to try and get a refund but for example upgrade me to a higher grade room or convert the amount to F&B credit for example but Was promptly refused with 0 flexibility.
Even with gold status, no upgrade was given upon check in as well. Rooms and furnishings are starting to look a little tired.
There are many more newer hotels in Hai Phong now. Probably should start looking around the next time I need to come to Hai Phong.
