One of the best luxury hotels I have ever stayed. I would like to sincerely thank Front Counter Staff Mr. Peter Wei and his associates at Hilton Guiyang for the outstanding hospitality and excellent service during my stay. From the moment I arrived, they were warm, professional, attentive, and genuinely caring. Mr. Peter Wei went above and beyond to make sure everything was comfortable and smooth, always helping and making me feel truly welcomed. Their kindness, patience, and dedication created a wonderful experience that I truly appreciated.
Hilton Guiyang
Address: 277 Jinyang North RoadAvailability
Description
Facilities
Reviews
Very satisfied with this Hilton Home2 Suites in Guiyang. Rooms are modernly decorated, with electronic curtain, lightings, toilet flushing… etc. Met service staff, Jim Xu, at the Breakfast restaurant. His smile made us feel very welcomed. He even asked us how’s the hotel services and how can they improve. We suggested English language for the coffee machines as we don’t understand Chinese writings. Being an international hotel, I’m sure there are many foreign visitors like me. Pls do consider my feedback. Do take good care of Jim Xu. He’s one valuable staff you would like to keep. Another feedback…. There is cigarette smell along your room corridors. Not sure if smoking is prohibited in all rooms? Thanks for yr attention.
The service at Hilton Guiyang is particularly excellent. The hotel is luxuriously decorated and the staff are very enthusiastic. I was extremely satisfied with my stay this time. I will still choose to stay at Hilton when I come to Guiyang next time.
Wonderful room services. Very new hotel with wonderful breakfast. My parents and me join a local tour group in Guizhou province and the first day stay is here. We are very satisfied with everything here.
I strongly advise against booking this hotel. The central air conditioning system, seemingly for cost-cutting purposes, rendered the rooms inoperable. The temperature soared to 30 degrees, leading to symptoms of nausea due to inadequate air circulation and oxygen deficiency for three out of four individuals in our party. Despite multiple complaints, we received no satisfactory solutions. The only resolution offered was to open windows and provide a fan. However, the windows could only be opened slightly and were ineffective. The General Manager, rather than investigating, chose to conceal the facts and evade responsibility, displaying an unprofessional approach. This experience has left us profoundly disappointed in Hilton's management. The hotel's cost-saving measure of not operating the air conditioning has severely impacted guests and is highly alarming. Such behavior is unacceptable.
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