Room was small and not what I was expecting from the pictures but it did the job. Prime location for tourist attractions and resturants.
Hotel Palace Guayaquil
Address: Chile No # 214 Y LuqueAvailability
Description
Facilities
Reviews
I was blown away by the elegance of this hotel. It reminded me of staying in a Ritz Carlton in the United States. Such a great value! The bed was amazing, clean room, spotless carpet, no weird smells, it was fresh and a good hotel. My favorite part were the staff! The gentleman at the front desk, Christian, spoke perfect English (good for me because I’m learning Spanish). He was so warm and accommodating. He even remembered my name the next day! Little things like that go a long way. Highly recommend this hotel. My favorite in Ecuador.
The best thing about this hotel is that they agreed to refund our payment since we decided not to stay there. It's old, moldy, smells bad, really bad, electric sockets in the room weren't functioning. There is NO safe in the rooms. It looks and feels like a 1 star hotel from the 1980's - which hasn't changed since then, or was ever aired in the last 40 years. I really don't understand its online rating. My guess is, people feel bad putting up a real review after they have received their refund. Cause the staff wasn't really surprised when we asked to leave.
After checkout bags were placed in “safe” storage behind the reception Apparently not so safe, as i just found out in plane that at least a bag of candy has been STOLEN from one bag… Will have to wait and see if more got STOLEN Ps: Also charge outrages prices for any extra service in the hotel
Our stay in early May 2023 for three days was very nice. The staff were extremely friendly and helpful. They helped to arrange a reliable pick up from the airport which was around midnight. The restaurant staff were nice, and the food was very good. The room, lobby and restaurant were all kept very clean. The included breakfast was excellent along with the service (different than the evening staff). There was a variety of items – coffee, yummy hot chocolate, fresh fruit, yogurts, breads, along with hot items and you could order a verity of egg dishes made to order. The location was quiet and made it easy to access the Malecon.
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