Its a little hotel very comfortable excellent location. They don't clean properly and don't change towels
Becquer Hotel Guadalajara
Address: Av. Guadalupe 596, ChapalitaAvailability
Description
Facilities
Reviews
To whom it may concern, Every hotel offers early check-in and late check-out. But hotel forced us to check-out early to clean it for next customer and no possible extension due to full occupancy. However this is not the truth, many rooms are still available. We were told to check out and leave the hotel with 4 year old kid. No humanity. Free Breakfast is not at all worthy food. Bathroom is slippery and no mat provided even after requested. Clogged hand wash basin, I've to remind couple days to un clog the water blockage. This business treats customer use and throw but should treat as god, we're giving them business but no ethics. Poor customer service, receptionist no humanity. Was told to use public washrooms on the street rather in hotel, however bathrooms available behind the reception. No humanity. Every hotel takes payment during check-out but the culprit lady receptionist took payment at the time of check-in itself. We were treated like animals. After check-out she launched an enquiry to check the room cleanliness and other stuff is intact or not as if we're thieves. I don't recommend this hotel to anyone visiting Mexico. Please stay away. Best Regards Leon
Comfortable and beautifully appointed Hotel with the most chic design. The service is top notch, the beds are super comfortable. I stayed in a suite with a jacuzzi tub and it was AWESOME. The complimentary breakfast is so good and served in the most beautiful space on the rooftop with views of Guadalajara. I highly recommend!!
Let me de-influence you from staying here; How this is a 4 star hotel is beyond me. I am certain most of these reviews were bought, there's no way. It registered as barely a 3 star hotel in my perspective, and that's being generous The place looks pretty nice and clean at first, however, it's not managed well. When we got into the room there was no soap in the shower, they only gave us one coffee pod for the machine, we wanted to call reception but the phone was not even plugged into the wall, nor was there a cord. It was essentially a decoration. when we went down and asked the front desk for more coffee they said "that's room service we can't do anything".. (I'm not sure how I was supposed to contact room service, I didn't have a phone) They did bring soap though, so that's a bare minimum, I guess. The room requires a key for electricity which also includes the mini fridge, so if you have any food it will spoil when you're out. On top of that they offer "free breakfast" and then will try to charge you after you eat. The breakfast is terrible and the coffee tastes like burnt rubber. When you ask staff about these things they are condescending and patronizing. As if these things are normal I'l skip this hotel and go somewhere else when I come back to Guadalajara.
It was a nice hotel, beautiful decorated and however the receptionist was really rude and was not accommodating our reservation that we did online. There was not hot water and they didn’t want to provide extra towels that we used because the shower was overflowing. I was here 3 months ago and the service was really good and service was great but this time we had a bad experience , we picked up a junior suite that accommodate up to 4 people we are 2 adults and 2 kids and seems that was the problem in the reception, we definitely don’t recommend this hotel if you are traveling with kids. I am giving 2 stars because the bellboy was super nice.
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