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Description
Well set in the center of Graz, NH Graz City provides air-conditioned rooms with private parking and room service. This 4-star hotel offers a 24-hour front desk and free WiFi. The hotel features a fitness center and luggage storage space. At the hotel, rooms are equipped with a desk. All rooms are fitted with a private bathroom with free toiletries. At NH Graz City, rooms are fitted with a flat-screen TV with satellite channels. A buffet breakfast is available every morning at the accommodations. Cathedral and Mausoleum is 656 feet from NH Graz City, while Graz Clock Tower is a 3-minute walk away. Graz Airport is 5.6 mi from the property.
Reviews
Highly recommend NH Graz City! This was my second time staying here for business, and spending a full week here proved once again that it is the perfect choice. They even put me in the exact same room, Room 2320, which made me feel right at home for the extended stay! The location is unbeatable—situated right next to a beautiful park and just a short, easy walk to the historic Old Town. The hotel is modern, very clean, and incredibly quiet, making it easy to relax or catch up on work after a busy day. The staff were welcoming as always, the Wi-Fi was excellent, and the fresh breakfast buffet was the perfect start to the morning. It is officially my go-to base in Graz! 🥰
14/15th July- 3 rooms stay. (217)
Overall, our stay at this hotel was wonderful. The property is beautiful, and from the moment we arrived we were warmly welcomed. Every member of the staff we encountered was courteous, professional, and genuinely helpful—until we had the unfortunate experience of dealing with Luca, the receptionist on duty that evening.
His attitude was disappointing and completely out of place in an otherwise excellent hotel. He showed little interest in assisting us when we needed directions to the car park late at night and was unwilling to help with even the simplest request. When we asked if he could help us find a cigarette lighter or even a box of matches, his response was simply that he did not smoke and therefore had nothing to offer, without making any effort to suggest an alternative or assist in any way.
What made the experience particularly disappointing was not the refusal itself, but the dismissive and indifferent manner in which we were treated. The contrast between his attitude and the outstanding service provided by the rest of the hotel staff was remarkable. In fact, anticipating that he would refuse to help, I recorded our interaction, which accurately reflects the lack of professionalism we experienced.
This hotel deserves its excellent reputation, and it is unfortunate that one employee was able to overshadow what would otherwise have been a perfect stay. I sincerely hope the management addresses this issue promptly, as Luca’s attitude does not reflect the high standards of hospitality demonstrated by the rest of the team.
Thank you to everyone else who made our stay enjoyable. It truly is a beautiful hotel, and with better customer service from every member of the front desk team, it would be exceptional.
A short but wonderful stay. The hotel is very well maintained, and even the smallest room without a sea view was spacious enough for the three of us, with a lovely view of the city park. There was plenty of space, a large bathroom with an excellent shower, and the room felt comfortable and inviting despite not being a premium option.
The beds were very comfortable, the hotel was spotless, and the location in the heart of the Old Town is excellent. The value for money is outstanding. We chose not to have breakfast as we found it a little pricey, but the room itself was very affordable and exceeded our expectations.
We had a wonderful stay at NH Hotel for 3 nights and honestly everything exceeded our expectations.
The hotel is very clean, modern and comfortable, and the location is perfect: very close to the city center and also near a beautiful park, which made it ideal for us as a family with a baby. We loved being able to take relaxing walks in the park while still being just minutes away from the main attractions.
The breakfast was amazing, with a lot of fresh and delicious options every morning.
What truly made our stay special was the staff. Everyone was incredibly kind, welcoming and always ready to help. A special thank you goes to Chef Zeno, who was absolutely amazing with us and our baby. Our daughter only eats fresh homemade food and not processed baby food, and he was more than happy to help us by boiling fresh vegetables so we could prepare her meals. His kindness, patience and willingness to help meant so much to us and made us feel truly cared for during our stay.
We are very grateful for such a beautiful experience and would definitely come back again. Highly recommended, especially for families traveling with babies! 🤍
Excellent stay at NH Graz. I arrived around 11pm and the receptionist was exceptionally friendly and helpful, which made the check-in very welcoming. The room was modern, spotless and very well maintained, and the bed was extremely comfortable. I slept very well.
The bathroom was excellent with high-quality amenities and modern facilities. The breakfast buffet the next morning was fantastic with plenty of choice. I also spent some time working in the lobby before a meeting and found it very comfortable, with staff again very helpful.
I travel regularly for business and stay in many very good hotels, so my benchmark is quite high, and this was genuinely an outstanding stay. Highly recommended!
