Grand Cayman Half-day Private Charter

We booked this tour based on pictures and the written description of a private boat to see stingrays for 13, including lunch and drinks with a stop to see starfish and another for norkeling as well. When we checked in at the pier, we waited for a driver for almost 20 min. Not too bad. When we arrived at the boat, it was not anything like what was in the pictures. And the full lunch, sodas, water... where not as described. I even confirmed we didn't want the beer and alcohol that was included, and we just wanted extra fruit and snacks. We received and half cooler of drinks, and 3 deli trays of food and 3 bags of chips. The bad review is for the company, not the staff. The 3 guys with us did a great job showing us stingrays and starfish.

The owners cancelled on us less than 24 hours prior to our sailing with no explanation. While we did get our money back, it was too late to book another excursion on the island. After e-mailing, they did say that they were having "mechanical issues" but did not offer a different sailing on another day or attempt to find us another boat. I can't recommend.

The three guides were knowledgeable, courteous, looked after all twelve of us aged eight to Seventy three.

Do NOT book any tour from this company! We booked a PRIVATE charter for our group of 15 people (the max it is said it allowed). We paid a lot of money for it to be private. However, other people were on the boat with us. After speaking to the other guest we did not know they said they paid considerably less per person than we did! We could have saved about $900 by doing one of this companies non private tour groups…which is what the tour truly was. I have screenshots of everything that said “private charter”, “only your group will participate”.This was 1 week ago. I sent an email directly to Rowan Watersports. Have not heard back. Then requested a partial refund from Viator for $487, which is considerably less than the $900 we really deserved and it was rejected. They lied and took our money. Do not book from them!

Captain Robert. Pancho and Al were all knowledgeable and full of fun and adventure. All 3 generations of our family were more than happy

I booked this private excursion for myself and a few family members. A couple of days prior to the excursion, Wania reached out to ensure all details, including location for pick up/food/beverages/etc were confirmed and to see if we had any additional requests or needs. I felt their attention to detail was spot on. Our cruise ship arrived in Grand Cayman around 7 am, and the only way to get on shore was by tender. At approximately 7:30, the captain came on and stated that the ocean conditions were not safe to utilize the tenders and that the cruise ship would be turning around and going back underway. As you can imagine, we were sad and disappointed not to experience Grand Cayman and, on top of everything else, I knew the refund policy was 24 hours. I texted Wania immediately to inform the company of the situation. They were extremely kind and, without me asking, confirmed I would be refunded IN FULL. I am so grateful to them and, based on this experience alone, highly recommend using this company. I WILL get back to Grand Cayman and I can assure you 100% that this company has my business for life. Thank you for being so accommodating and understanding!

We had an odd experience with Viator, so book these guys direct. I never check my email on vacation. I happened to check and our tour had been cancelled because our card had been compromised. I panicked. It was New Years Day and we had 13 people counting on Sting Ray City and Star Fish Point on a private tour. This crew pulled it off, fantastic food, music, great company and we LOVED EVERY MINUTE of it. They made sure everyone was comfortable, we had rum punch, sandwiches ,fruit, beer, water, orange pop. This was an easy transfer from the ship, mom drove us to her sons boat. It was one of our highs of the trip for everyone. we got into the water and were freaked, then nobody wanted to get out. Magical day!

Rowan water sports was awesome The captain and the crew were very friendly as well as the driver. Great experience, and would definitely recommend others.

This charter was amazing!!! I cannot recommend the boat and crew enough! We rented the private charter for our party of 14. The crew was friendly and very accommodating. The driver who picked us up and dropped us off was so friendly and shared info about the island. The took us to swim with Sting rays, snorkel, and see star fish. Food was plentiful and tasty! If you’re wondering if it’s worth it… trust me it is!

Poncho and our captain made this a great trip! While there were a few issues with equipment that were outside of the team’s control, they went above and beyond to make the day enjoyable and resolve any issues. Would definitely recommend them for a tour in Grand Cayman!

Fun with friends on the boat is hard to beat. The crew was fun to be around. They went out of their way to maximize our experience. Holding and feeding the sting rays was really cool. Also enjoyed the snorkeling as the water was clear and lot of fish. Holding a couple of starfish and feel the suction cups and see the starfish wrap around my hand was cool

Please be very wary of this company who tried to put us into a boat with 60 people on it (was told the other boat "was broken") so loaded a busload on our boat when there was already too many people in our group of 30, and even had people go up to the captain's peak which is very dangerous, with only 30 life jackets aboard. Needless to say, we told them to let us off and take us back to our hotel with a refund (which I will need to address with my cc company). There needs to be a law against this!!! This is negligence at the highest level and cause for concern for those who can't swim.

We had an amazing time. The caption and his crew were super informative and fun. Would highly recommend taking this tour with Captain Robert, you won’t be disappointed!

Rowan water sports was awesome they made our trip above and beyond spectacular from the starfish to snorkeling to sting ray city

The entire crew was amazing! Our family of 12 had a wonderful time! We had a wide age range each and everyone of us enjoyed all three stops. Highly recommend! The crew made the trip

We had an amazing time aboard the boat and overall awesome experience with the organization, bus to the Marina and boat!

This is a family run operation. We were 9 adults and there was plenty of room in board. Robert the captain took us everywhere we wanted to go without rushing us. Beecher his 1st mate dove right into the water and captured a sting Ray for us so we didn’t have to wait. He also dove in to bring us a beautiful conch shell and when we were snorkeling, he showed us were the moray eel was hanging out. He also brought us the red starfish so we didn’t have to search for them. Chicken fingers and fresh fruit were great too. Plenty of beer and drinks for everyone. We highly recommend this private tour. It was awesome!

Our day in Grand Cayman was fantastic and our favorite stop on our cruise. We booked a private 1/2 day adventure and made stops at Sting Ray City and Starfish Point. We also did some fishing and snorkeling. Robert and Beecher were amazing hosts and made sure we had an unbeatable experience. Beecher is a Sting Ray whisperer, he jumped in the water and came up with a Sting Ray in hand that we all were able to hold and feed. The large group tours were in the same area and clearly didn’t have the same intimate experience we were able to have due to our smaller group and knowledgeable hosts. Robert photographed all of the memories while we enjoyed the experience. The starfish also flocked to Beecher, he quickly gathered a few and we were able to hold them and admire their beauty close up. The snorkeling was top notch as well, the equipment was quality and we were able to see beautiful fish and sea life! I’ve never had a snorkeling experience as beautiful as this. Robert shared many interesting facts about Grand Cayman and the sea animals we had the privilege to see. Drinks (alcoholic and non-alcoholic) were included along with beef patties, chicken nuggets, and a cheese and meat platter. It was an awesome day and well worth the money!

Amazing! Excellent Crew. Would Highly Recommend!! Took a family of 15 and everyone had a great time!!

We were a group of 12 so wanted a Private Boat. We snorkelled at Coral Gardens , enjoyed StingRay City & Starfish bay . We had delicious snacks & drinks and Robert the captain & his team were wonderful

We had an excellent time and were so glad that we booked our excursion w/ Rowan. They were happy to greet us and all was timely. The boat was super clean and included bathroom facilities. The best part was the personnel - Capt. Robert, Beecher and Jorgie were all amazing. They made sure that everyone was having a great time. We had time to snorkel, star fish beach and swim with sting rays. This was a great tour for my elderly mom. We were a group of 10 (1 child) so we opted to book this tour off of VIATOR. This was our favorite day of the week!!

<p>We experienced safety issues on our snorkeling tour and follow up via email and text have not resulted in any response from the tour provider.</p>

<p>This was a fantastic tour! I highly recommend it! The company that lead the tour was very knowledgeable and extremely kind. We went to stingray city and starfish city and both were AMAZING! My family had our own boat and we weren't crowded and had a lot of time with the stingrays. It was by far one of our favorite excursions! Thank you!</p>