showed up an hour late, had to call twice. other companies there said this is common for this company. do not recommend! have not received any type of refund. ended up getting other transportation so now I have paid twice.
We were the last off the plane, and so this company did not feel they had to wait for us. Left my name card sitting on the counter and left us high and dry.
Very responsive & timely shuttle service. Victor was very professional and friendly. He was easy to find at the airport because he was waiting with a sign with our names on it.
When I booked transportation with Viator, I was under the impression it was roundtrip. It was definitely not worth the money this time. We have used Viator the last year or so, and trips booked with ya’ll in September. Not sure this is a good option now.
Easy and effortless. Met right in front of the airport. Had baggage help. Driven directly to the front of our hotel. Couldn’t be happier.
Our driver was awesome!! We will definitely use this again and tell others! We truly appreciate your help
For the price you pay they were late arriving to airport only to be put on a tiny bus for 8 people. Had to sit on the luggage. Very unprofessional
Our driver was waiting as soon as I retrieved my bags. My friend’s flight was a little delayed and he was very kind about waiting. Got us to our resort safely & gave us info about the island on the way.
Easy, quick and professional. Right there waiting when we came out of customs. Great driver and tour guide! A+
Made arrangements for round trip airport shuttle in Grand Cayman. Trip to hotel was fine. For return trip I received no advance notice as to when pickup would be, so I finally had to call to get info. When driver arrived, it was in a "Caytour" commercial bus, and we were informed he needed to pick up other passengers at another location. It was my understanding at the time of the booking that the shuttle would be private. Therefore, I apparently paid for others to be on the bus along with us. Plus, after asking a regular cab driver what the taxi fare would be to the airport, I discovered I ended up paying nearly triple the cost going through Viator, what a mistake! I await your response and explanation prior to posting my displeasure on Trip Advisor. Lou Rascoe
Very courteous and professional. We enjoyed the ride to the hotel and through Georgetown. Thank you for making the trip memorable.
Our driver was fantastic!! He gave us great information about the Caymans as we drove to our condo. Highly recommend to anyone needing transfers from the airport to use this company.
The owner driver was very knowledgeable of the country. What a great experience. I will use them again. Nancy was very friendly and attentive. Nice. Thank you guys.
Great experience. Driver was professional. Very easy transfer. Driver was waiting upon out arrival and ready for us.
Victor was our to/from driver. He was very nice and courteous. He was a true gentleman and made sure we were comfortable.
The trip was easy. They were aware of our flight delay. Howard was the best! Would recommend the service
Outstanding service, they made the arrival and transfer to our hotel effortless. Our driver, Victor, gave us some great local restaurant tips. We would highly recommend!
The driver was very knowledgeable and gave us the history of the island as he drove. I would definitely book again.
The drivers were so great!! Super nice , educated us about the islands on our drive to the hotel and back to the airport. Would definitely use them again!
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