Lux* Grand Baie

Exceptional service and high standards throughout. The rooms, communal areas, restaurants are all designed and maintained to a very high standard. But what really stood out was the warm, genuine hospitality from every single team member we encountered. This stay will stay long in our memories from our time in Mauritius. And the food was excellent too!

True hospitality at its finest. One of the last pure 5* star hotels that you can live. The team, the grounds and attention to detail is out of this world. Hotels are made of people you people.. and here at Lux* Grand Baie is exactly that premise: thank you Alexandre - what a bright future you have, Umesh and front office team - a true teacher with a great group of professionals, Rish and the FnB team. Masters of service! Chloe at the fitness center.. fantastic! Concierge team.. you rock!To all the Hsk and beach team.. thank you! It’s was amazing!

LUX* Grand Baie is undoubtedly one of the most beautiful resorts in Mauritius. The beach is stunning, the resort itself is breathtaking, the rooms are spacious and beautifully designed, and the activities are fantastic. I would like to give a very special thank you to Vedish from the restaurant team. He was by far the most outstanding member of the staff during our stay. His kindness, warm welcome, professionalism, and genuine care made a huge difference to our experience. He truly deserves recognition. Unfortunately, there were a few issues that affected our stay. Some members of the staff were not as friendly or attentive as we expected. Our room also had two recurring problems. The first was ants inside the wardrobe. We reported it several times, and while the issue was temporarily addressed, the ants kept coming back. The second issue was an unpleasant sewage smell whenever we entered the room. We informed the staff more than once, but unfortunately the problem was never fully resolved. The smell wasn't present all day, but it occurred repeatedly throughout our stay and was quite unpleasant. Despite these issues, the resort itself is absolutely beautiful, and with more attention to room maintenance and consistency in service, it could offer a truly exceptional experience.

We stayed at LUX* Grand Baie for 5 nights in a two-bedroom residence with a private pool on a half-board package. The residence itself was excellent—very spacious, comfortable, and beautifully designed with a modern yet cozy feel. It was perfect for a family stay, and the private pool added a nice touch of privacy and relaxation. The beach is sandy and pleasant, while the rooftop lounge has a great atmosphere and serves one of the better shishas we’ve had at a resort. That said, there were a few drawbacks. Our residence overlooked the street rather than the resort or the ocean, so the view wasn’t particularly appealing. The half-board package was also somewhat restrictive, with dining limited to one main restaurant and the rooftop tapas venue. Compared to the beaches in the south of Mauritius, especially around Le Morne, the water here wasn’t as crystal clear. We also found Grand Baie’s weather to be noticeably cooler during our stay than the warmer, sunnier conditions in the southwest. Overall, LUX* Grand Baie is a stylish, luxurious resort with fantastic accommodation and a great ambiance. If you value modern design, comfort, and being close to Grand Baie’s vibrant atmosphere, it’s an excellent choice. However, if your priority is the clearest turquoise water and consistently warmer weather, the south of Mauritius may have the edge.