When we had almost given up hope of visiting the Alhambra because all official tickets were sold out, Viator came to the rescue! The tickets were more expensive than the original €20 price (€60), but still a bargain compared to other alternatives – especially GetYourGuide, where similar tickets were going for an unbelievable €165! The booking process was smooth, everything went perfectly, and most importantly, we got to visit this incredible place. Definitely worth it when you think you've run out of options. Thank you for making our Alhambra visit possible!
About Activity
What's Included
Includes
- Digital welcome pack—which includes insider tips, a printable map, and a brief historical overview
- Your Alhambra Ticket: Palaces, Gardens & History All-Inclusive!
Excludes
Departure & Return
Departure Point
- Guests will reach the main entrance of the Alhambra (Pavilion Entrance), located near the Generalife Gardens. It’s a clearly marked access point and well-signposted within the Alhambra grounds to ensure a smooth start to their visit.
Return
- Guests will reach the main entrance of the Alhambra (Pavilion Entrance), located near the Generalife Gardens. It’s a clearly marked access point and well-signposted within the Alhambra grounds to ensure a smooth start to their visit.
Itinerary
-Nasrid Palaces: Mexuar: The oldest hall, used for official meetings. Palace of Comares: Featuring the magnificent Court of the Myrtles and the Hall of the Ambassadors. Palace of the Lions: Home to the famous Court of the Lions, the symbol of the Alhambra. -Alcazaba: Tower of the Vela: Offers breathtaking views over Granada. Tower of the Homage: The ancient residence of the soldiers. Plaza de Armas: Where the Alhambra’s military lived. -Generalife and Its Gardens: Patio of the Acequia: A beautiful courtyard with fountains and lush greenery. Upper Gardens: A scenic walkway with panoramic views of the fortress. - Palace of Charles V: A Renaissance palace built in the 16th century. Museum of the Alhambra: Showcasing Moorish artifacts and decorations. Museum of Fine Arts of Granada: Featuring artworks related to the city’s history. -Other Points of Interest: Royal Baths: Ancient Islamic baths. Gate of Justice: A monumental entrance to the Alhambra. Convent of San Francisco: Now a Parador.
Language Offered
Additional Info
Cancellation Policy
Reviews
I purchased my tickets to the Alhambra through this operator with only 15 days' notice. I couldn't find any availability on the official Alhambra website, and I panicked. This operator literally saved my trip to Granada. The service was excellent, and everything went smoothly. I received my booking confirmation and tickets online just a few days after making the payment. An excellent alternative, especially considering the great value for money. Highly recommended!
Easy to get our tickets in advance and not have to wait for availability to enter the Alhambra. Everything was in order and the program operator informed us in advance of the entry time to the Nasrid Palaces which you need to keep flexible as it is a must see place. Wonderful experience within the Alhambra and highly recommended.
Great experience, I could visit Alhambra without problem, everything was well explained by viator. I received my final ticket the day before the visit, it was perfect
Thank you Thank you You not only provided tickets on short notice You provided wonderful background and maps
We had a great time visiting the Alhambra
Everything was easy from the beginning. We received the Alhambra tickets quickly and the instructions were clear, which made the whole visit much less stressful. Being able to skip the ticket line was definitely helpful, especially with the number of people visiting the Alhambra. The site itself is absolutely beautiful and a must-see in Granada. I would definitely recommend this experience to anyone visiting the city!
I received the tickets and the visit time was what I wanted in advance.
This feels like a complete scam and a major breach of trust. We planned our entire trip around this visit, and being informed at the last minute that the tickets were never secured is extremely frustrating and disappointing. This kind of experience is unacceptable.
We traveled to Granada specifically to visit the Alhambra, and we trusted Booking.com when purchasing our tickets. Receiving this message at the last minute, on the evening before our visit, is completely unacceptable. This is not just an inconvenience — it is extremely disappointing and feels like a serious breach of trust. Selling tickets that cannot be fulfilled and informing customers only at the last minute is misleading and irresponsible. This has significantly impacted our travel plans. I will be filing formal complaints across all platforms regarding this issue, including Booking.com, Viator, and VoyageIntoSphere. This kind of experience should not happen to any traveler, and the account responsible for this must be urgently reviewed and taken down to prevent others from facing the same situation.
We couldn’t find Alhambra tickets anywhere, so we were really happy when these became available. Everything went smoothly and we visited the Nasrid Palaces without any problems. Thank you very much!
The tickets worked fine and we had a great visit at the Nasrid Palaces.
I booked tickets to visit the Alhambra through 'voyageintosphere'. The company accepted my payment and collected my personal passport details, confirming the booking process. However, the next day — after I had already arrived in Granada specifically to visit the Alhambra — I received an email stating that due to an “unexpected technical error,” they were unable to proceed with purchasing the tickets. This is completely unacceptable. Accepting payment and sensitive personal information without actually securing the tickets reflects a serious failure in their booking system. It caused significant inconvenience and disrupted my travel plans. From a customer’s perspective, this raises serious concerns about reliability and professionalism. The only positive aspect of this experience was that Viator customer service responded quickly and issued a full refund. However, I strongly advise Viator to carefully review and double-check its cooperation with certain operators to prevent situations like this from happening to other travelers. I would strongly advise future travelers to think carefully before booking through this operator.
Me and my wife couldn’t find tickets anywhere, so we were thrilled when these became available… Thanks to them, we were able to visit the Nasrid Palaces and explore all the areas of the Alhambra without any issues…. <3 Highly recommended!
I’m very disappointed with my experience using this agency. When I booked my ticket to Alhambra and Nasrid Palace , I emailed them and confirmed the access to all areas would start at 8:30 AM, so I arranged a train out of Granada in the evening. Shockingly, only two days before my trip, the agency issued my official entry ticket to Nasrid Palace for 3:30 PM, completely disrupting my travel plans. This left me with an impossible choice: either skip the Nasrid Palace I paid extra for, or cancel my train and hotel bookings To make matters worse, when I tried to reach out for help, they told me not to contact them via whatsapps / calls listed on their website as that it’s not their official channel for communications. This is incredibly unprofessional and confusing. After this experience, I checked TripAdvisor again and noticed several other negative reviews. I wish I had seen those earlier.
It was a great experience. Exactly what we wanted to explore. The tickets provided us access to the Nasrid palaces and all the other places in the Alhambra.
It’s a beautiful historic site with incredible Moorish architecture still perfectly preserved. A must-see experience. I really enjoyed the visit — the atmosphere was wonderful, and the organization was impeccable. Highly recommend!
Alhambra is worth a visit. It is a beautiful ruin to visit and still has Muslim architecture in tact. Must do experience. Remember to carry your passports. I liked the experience, the atmosphere was great, recommend
This service truly saved us, as it was the only one with tickets available, and the delivery was super quick and right on time. Visiting the Alhambra was an unforgettable experience!
Our trip to the Alhambra was perfect! Even with a few small delays because of my kids. Alberto was great and explained everything clearly and with enthusiasm. We had to leave the stroller in some areas, but it was no problem for my children (6 and 3 years old). The Alhambra is amazing — much bigger and more beautiful than I expected. . Everything went well, even if the price was higher. It was totally worth it! Thanks again for the excellent organization. I highly recommend
You do not have access to tickets. All they do is probably check the webpage at midnight for triple the price. (You can do that yourself). But in high season there is no chance to get one of the personalized tickets. Viator returned my money, so I feel it is safe to keep booking events through this platform.
There was no experience. Two days before the scheduled activity we were emailed that our tickets to the Alhambra were not available. Now we were shut out of any chance of getting tickets on our own as the tickets sell out weeks in advance. We were offered no options, no alternatives, nothing! We are still waiting for our refund.
The Alhambra is definitely a must-see, an highly recommend visiting and it’s good to know customer service is there if anything comes up.
Had a good experience! Everything ran perfectly and was well coordinated from start to finish. The staff was friendly and helpful, and the whole atmosphere was fun and welcoming.
Awesome! Things were handled efficiently without feeling rushed. The overall vibe was laid-back but well put together. Worth checking out if you're into experiences that are smooth without being overly polished
Had a great time! Everything was well organized and smooth. Make sure to get your tickets early, as they tend to sell out quickly.
I had a positive experience. I suggest to buy the tickets a few weeks in advance to avoid the risk of a sell-out. Experience ok!
I recently booked the “Skip the Line – Get Your Alhambra Ticket Now and Step into History” experience, eager to bypass the long queues and dive straight into centuries of Moorish grandeur. The arrangement allowed us to make the most of our limited time in Granada, and on that front, I truly appreciated the convenience.
We booked our tickets via Booking. When we read afterward that some people ultimately did not get their tickets because they are only issued 24 hours before, we sent an email to Booking's customer service, which was super responsive. By explaining our situation, we were able to get our tickets several days in advance. The service was high quality.
Visiting the Alhambra was fantastic. But we would get maps and usable information via the business that distributed the tickets but could not find them or they missed sending them. But we thought the tickets were reasonably priced and the visit incredibly rewarding
Total scam, tour canceled the day before even though there had been no tickets available on-site for a long time. €135.80 still awaiting refund. The actual price at the entrance to the Alhambra is €21 1200km round trip for nothing, the tickets do not work without QR codes
Private guided tour after sunset. The guide Paula knew how to tell the whole history fascinatingly. In the evening it is also quite quiet, only then not everything is seen. Just a little note, we thought we could get a taxi quickly, but on Saturday night it is terribly busy in the city and we were on time at the minute.
We booked three different packages with tickets that appeared to be on the website. We managed to book but then called or emailed them that they did not exist at all. It would have been better not to book three times for 10 people. It may be that it says somewhere that it is incredibly preliminary bookings but it was not clear. However, it’s like a big plus is that Viator always paid back the money immediately. They are honest and you dare to book. There was no visit but we got a refund.
Do not trust them, as we were unable to visit the Alhambra after making the trip especially and having paid for the tour.
We haven't found the person who had to give us the tickets and we haven't entered This has been a scam.
The service provider cancels the tickets less than 48 hours before the visit. And the refund is long overdue! It is to flee absolutely!
Con artists. Cancellation of our tickets 48 hours before without any excuse and especially without the decency to refund. Never take your tickets through this offer.
Our ticket was cancelled at the last minute even though it was bought 3 weeks ago and in addition we must ask for a refund which should be automatic. Run away!
Bad experience; I buy tickets from this operator paying triple because I woke up late and they sold out on the official website, and he can't get them either. At least I would have expected a letter of apology and an immediate refund, but I also had to struggle to get the money back
This allowed us to visit the Alhambra (at more than double the price) while official tickets were sold out so I am quite grateful for the opportunity. On the other hand, a lot of stress because the tickets were issued any way (mixture between adults and children), which forced us to go back through the coffers of the Alhambra and therefore waste of time. And the only answer was: it was you who made the mistake (which is not true) so manage... In short, I will not go back through this tour operator not reachable by phone and not at all helpful.
That place is great, I loved it, I recommend it to everyone. You feel immersed in the history of the city, it is like traveling to the past.
I had my trip planned to Granada but there were no tickets available to the Alhambra. With Viator I managed to buy my ticket for the day and time I wanted. They had excellent communication with me and sent my ticket two days before my appointment.
We missed the visit to the Nazarite palaces because of bad explanations. The meeting point wasn't where we had to go. Tickets had to be found for us by the manager of the tourist office. Unclear and little help, I won't use it again
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
