My tickets were never sent to me and when we arrived late for reasons beyond our control, the guide and tour group had left . No one knew who the guide was or where or if he left our tickets for us. No one called, e-mailed or messaged about the tickets. When we we went to the information people of the venue, they informed us that Viator was not in any way connected to the venue and could not help us. After finding the phone number for Viator and contacting them they sent us our tickets by e-mail (1 1/2 hours late on a time sensitive item) we missed out on the most important item of the visit. Had the tickets been sent to me when I payed for them originally, it would have helped us in our quest to see this Unesco heretige site and avoided embarrassment and hours of frustration. As it is, we overpayed for the tickets and missed out on the most important part of our visit. Viator, you owe us money in the form of a refund. How easy would it have been to send the tickets originally instead of giving them to the tour guide. We payed for something we never received. This is shoddy business practices Give us a refund. Sincerely Erich Beck
About Activity
What's Included
Includes
- ticket entrance
Excludes
- Tickets to Nasrid Palace
Departure & Return
Departure Point
- Ticket office of Alhambra. Look for the orange umbrella. This meeting point is valid for 9.00h, 12.00h, 13.00h and 16.30h.
Return
- Ticket office of Alhambra. Look for the orange umbrella. This meeting point is valid for 9.00h, 12.00h, 13.00h and 16.30h.
Itinerary
Generalife was the vacation palace of the Nasrid emirs, a rural villa next to the Alhambra used by the monarchs to spend their free time. The Cerro del Sol was the mountain chosen for the construction of this palace and recreational area. Declared World Heritage alongside the Alhambra and the Albaicín Neighborhood, it was also agricultural holding. Furthermore, we will wander areas of Alhambra such as the Alcazaba, or Palace of Charles V, emperor that rose his Renaissance residence in the sixteenth century after falling in love with the Alhambra. A unique walk through one of the most relevant treasures of the country.
The Alcazaba, a fortress, is one of the oldest part of the Alhambra, as is the case of the Vermilion Towers (Torres Bermejas). It is thought that before it was built and before the Muslims arrived to Granada, there were already several constructions in the same area. The first historical reference to the existence of the Alcazaba dates from the 9th century and it is believed that it was then built by Sawwar ben Hamdun during the fights between Muslims and muwalladins [Christians who converted to the Islam and lived among the Muslims].
Then, we will visit the Palace of Charles V, with a square façade and its round interior make a special acoustic that will astonish you. On its the ground floor it is found the Alhambra museum, whose pieces are immensurable historically.
Language Offered
Additional Info
Cancellation Policy
Reviews
Awful company. I booked tickets online, traveled to Granada, walked and climbed for the Alhambra (25min walk) all to get there and not let me in saying I had no lockers. Turns out the Andalusian company on foot reserved my ticket for another day and not the one I had chosen. They did not respond quickly to fix their mistake and did not apologize. I travelled all the way to Granada specifically to visit this iconic place and it was basically for nothing as I couldn't get in. I don't recommend them. Book directly on the Alhambra website.
The tour of the Alhambra is excellent, Rosa is a luxury explaining and resolving doubts, it is really worth the recommendation of Estela who was our guide for the Free tour that we did the night before...which in turn was also very enjoyable, interesting and fun despite the heat it was. Thank you very much girls!!!!
La visita partió medio hora tarde. Partíos en el palacio de Carlos V pero nunca lo visitamos con guía. Se supone q el tour duraba 3 horas y duró 1 y media aprox. No aprendí casi nada de la historia de la alhambra, la guía si dió muchos datos de la ciudad perode llo relevante (alhambra y Generalife) poco. Mala experiencia en general
Belen was a charm from the beginning, super nice and with a knowledge that made the tour super interesting, absolutely recommended, congratulate Granada Tours for tremendous signing.
We did this guided tour with Amalia and had a wonderful experience in the Alhambra. It’s nice to meet people who are so passionate about their work and who pass it on with every story they told us. Recommended 100%
Wonderful experience enjoying the story through Amelia’s explanations, a guide that you must choose if you can because her wisdom, sympathy and good work deserves, visit fully recommended.
Today we visited the Alhambra, our guide was Cristina from Enterprise One click, I wanted to thank Cristina for her explanation, it was very interesting, it has done great!!!
Our guide was Rosa, she made a great visit! We were with two girls aged 10 and 11, they had a great time
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