The BEST Customer Service at Signia by Hilton! I had an amazing experience at Signia by Hilton, and I want to recognize some truly outstanding team members who made my stay unforgettable! From the moment we checked in, Shay at the front desk was welcoming, professional, and incredibly helpful. He took the time to explain all the restaurants, amenities, and everything the property had to offer. His hospitality exceeded my expectations, and he went above and beyond to make us feel welcomed. Shay was truly the standout of my entire stay his exceptional service, genuine warmth, and attention to detail made him the most outstanding team member of them all. He is an absolute asset to Signia by Hilton and represents the very best of Hilton hospitality. Keller, the bellhop, was equally amazing! He is one of the sweetest people, and his kindness, helpfulness, and genuine hospitality did not go unnoticed. Signia is fortunate to have him on the team! I also want to give a special shout-out to Brittany in the Signia Lounge! She treated us so well and helped make our experience even more enjoyable. The entire lounge staff deserves recognition as well. Everyone we encountered was appreciated, and their hospitality truly made a difference. Hilton, please continue being great and hiring the best people to represent your brand! Shay, Keller, Brittany, and the entire lounge team are wonderful examples of what exceptional customer service should look like. They made us feel valued, welcomed, and appreciated. This is exactly why the Hilton brand stands out from the rest. It's not just about a beautiful property; it's about the people who make the experience special. Employees like these are what make Hilton a brand like no other! I sincerely hope management recognizes these amazing team members and shares this review with them. Their hard work, kindness, and dedication deserve to be acknowledged. Thank you all for making my stay at Signia by Hilton such a memorable experience. You have truly earned this five-star review! ❤️👏🏽
Signia By Hilton Atlanta Georgia World Congress Center
Address: 159 Northside Drive NorthwestAvailability
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Facilities
Reviews
I thoroughly enjoyed my staycation at the Signia hotel! The service at the hotel is top notch. Eddye at check in so sweet and Dominique was great when it came to holding our luggage while my friend and I went to the spa. He even walked us to the elevator so we can make it to our appointment on time. Also the smashburger and truffle fries we ordered for room service was delicious. I highly recommend staying at this hotel for a staycation or if you are attending an event downtown.
Wonderful experience at the Signia for my birthday weekend! My husband and I had a beautiful corner room on the 38th floor with incredible views. Loved the pool deck! We booked the Club Signia experience and enjoyed every single meal there. Great value! Diamond was the best in the mornings, and makes a mean latte. Arekia and Brittany in the evenings didn’t miss a beat and made my birthday special! Ja-El mixed some good stuff up and idk how, but Chef Lorenzo made the best quesadilla I’ve ever had and it was literally just cheese! We’ll be back!
I had an amazing stay at this hotel. The staff were extremely friendly and helpful. Everyone greeted me, and made me feel very comfortable during the length of my stay. Jamie in particular was very friendly and personable at the front door while I awaited the arrival of my car. The restaurant Capolinea was delicious and the service was outstanding there as well. The gym was very spacious and had plenty of equipment to get my workout done. I particularly enjoyed the eucalyptus towels that were in the refrigerator to refresh me after working out! The cafe had the cutest pastries and treats. My room was clean, and the bathrooms had amazing lighting. Would definitely return the next time I’d like to be in the downtown area. Thanks for an experience I can brag about!
I went for an event so I can't speak about the rooms, but it was a great place to hold a conference. Beautiful restaurant and lobby. Very helpful and proactive staff.
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