Henri Country House Garmisch-partenkirchen

Just perfect. Nothing to complain. Fair price, good breakfast, great location, efficient service. They did everything perfect. 10 of 10.

The hotel just re-opened a few weeks ago and is amazing. Feels like a Wes Anderson movie set. The staff was super friendly and helpful despite that we were stinky from our bikepacking day. The breakfast choice was amazing and tasty. We’d come there just for that.

I wish I could give this hotel zero stars. As a frequent traveler, this was by far one of the worst experiences I’ve ever had. I booked a Junior Suite for 3 nights based on more than 10 photos shown on Booking.com. However, upon arrival I was given a completely different (and much worse) room. When I pointed this out, showing the listing photos, the manager dismissively claimed those pictures belonged to a “different category.” After I insisted, he began raising his voice at me — unprofessional and extremely rude behavior for someone in hospitality. Only after further pushing did they switch me to the correct room type, but instead of offering an apology or consideration, they deliberately placed us in a far corner room. I overheard the manager instruct staff to give me a “smaller room.” This was not only dishonest but also inconsiderate, as I was traveling with my mother (who has back issues) and my one-year-old daughter. The location of the room meant unnecessary walking up and down stairs just to reach reception. When I asked to cancel the stay, I was told I could leave but would not receive any refund. Even when I requested to stay just one night (despite my negative experience) and cancel the remaining two nights — which included my birthday — they flatly refused. The lack of empathy, the disrespectful treatment, and the deceptive room advertising made this stay absolutely miserable. I would not recommend this hotel to anyone, especially families or those seeking a welcoming environment. Guests deserve honesty, professionalism, and respect — none of which I received here.

During the weeks of our stay and planning our stay, the snow wasn't great and we were going to go skiing. So we booked this hotel last minute within a day or two of arrival. Staff is super friendly. Facilities are great. They have an awesome spa and sauna and you can get massages there. So we took a health day and enjoyed all of it. The spa area is very expensive including two saunas, a steam room and a ice rub down station along with multiple different types of rain and heated showers and infrareds on as well. Great value, awesome staff