Magnificent Historic Heidelberg, Private Tour, From Frankfurt

I must say Mike is a great person. I booked this tour because it was a private tour from Frankfurt to Heidelberg. And when it said that my assumption was that it came with transportation included. The tour ended up costing us over $500 and we spent about 1 1/2 hours at the castle and a brief time in the city and the place we ate was picked by our tour guide. I personally thought it was not worth it at all. So if you book with Viator please check under the memo to see if you are being charged extra for your private tour.

So much fun, traveled with friends and road the auto bond an explore the castle! and the food was great too. Ask for Miek to be your driver!

This was one of the best tours I’ve taken. Maike(pronounced Mike)made the tour personal and was able to not only point out great spots but was able to add color to inform us about the deeper meaning and culture. The car was clean and he provided water. His English was good and clear ,making sure that we understood him all along the way. I would without reservation hire this company and this tour guide again.

I'll begin with positive feedback about our recent experience. Maik reached out a few days before the tour to confirm our pickup time and location, and recommended that we leave 30 mins earlier to beat the traffic. He was very knowledgeable about the history of Frankfurt. His vehicle was very comfortable, and he provided water as promised in the tour description. During the tour, he reprimanded us like children on several occasions. In his exact words, "he said that we had two commands - stay" and I forgot the other belittling term he used. One example was when he berated us upon his return from purchasing our advance tickets to the castle tour because we walked a few steps away into a gift shop and weren't standing exactly where he left us. He shared how past tourists have gotten lost, although, he had my telephone number, if we had gotten separated from him. He also demanded that I not take any pictures until after the castle tour was over. We were literally standing outside for at least 5 minutes before the doors opened for the beginning of the tour. He also told me, not asked, to get off my phone when I needed to check it for a missed call. I thought this was inconsiderate, thoughtless and disrespectful. A few suggestions would include allowing tourists to have a voice and choice of where they would like to dine for lunch, especially since lunch is out of pocket. I also suggest that the tour allow for free time for tourists to explore the Hieldeberg marketplace by establishing a precise time and place to meet up later. We felt rushed as we browsed a few souvenir shops that he only allowed us to visit. Although, I think that Maik was very controlling, rigid and inflexible, I truly believe his intentions were for the best.

If you want the best experience visiting Germany’s beautiful sites-A private tour is the way to go. Mike picked us up promptly & we drove in an extremely comfortable car to Heidelberg. His tour was carefully curated & we saw the best of the city. A week before our trip I hurt my knee & Mike was able to tailor our trip to a comfortable pace-that wouldn’t have happened with a tour bus. He took us to a wonderful restaurant for an authentic German meal. It was a lovely day!

This is a good tour. Maik is friendly, knowledgeable (you won't believe the history lesson you'll get), and flexible. He was very accommodating to our special needs, and made our day quite enjoyable. My only caution to a prospective client is to understand that, in spite of the title of the tour being "from Frankfurt", there is an additional charge involved if you choose to be picked up in Frankfurt. Otherwise, I would not hesitate to recommend this tour.

Wonderful experience!! Our guide was terrific and spirited us through the town and castle. So much to learn.

Maik is very knowledgeable and friendly. We had an amazing trip to Heidelberg and a lot of great memories were made. 100% worth booking!!

This is by far one of the best private tours we’ve ever taken, Maik (Mike) was absolutely excellent guide, very knowledgeable and stayed with us throughout the tour. We had an excellent tour of the castle, the old city and the best was the restaurant for our German lunch. Definitely refer Maik and this tour to anyone visiting Frankfurt or the area.

Maik was a terrific guide. Very knowledgeable and communicative. He spoke English extremely well and was very informative. He made clear any details about pick up and the tour days before. When our scheduled guide became very ill prior to trip, he gave us several options to reschedule including a full refund, moving to another date with an additional stop added or another guide.

This trip to Heidelberg was well worth it The area is beautiful and the castle tour was great We had a lovely time and lunch in a small genuine German restaurant was a highlight Would have preferred an earlier start as with a one hour drive you don’t get to Heidelberg until after 11 am this means lunch was pushed back to 2-30 which made our return to Frankfurt at 6-00pm We also would have liked some time to wander the shops but time did not allow Overall a good day in a very beautiful place,

Michael was delightful. Full of knowledge and able to deliver in a wonderfully entertaining way. If there was a quiet time, he would flip through the vast knowledge base in his head and deliver something culturally or historically interesting. He always allowed for questions, if we had them, and if we didn't, he just went through his knowledge base to find something to entertain us.

We really enjoyed our time with Maik on this tour. The conversation was both informative and enjoyable. He made allowances for a less than sunny day for us to get the best shots possible and to see things with the best view. The castle tour was excellent. We enjoyed learning all about the history of the castle. Lunch was very good and he really took the time to help us understand the dishes on the menu and gave us great recommendations. Maik gave us valuable, cultural insights and ensured that our day was a wonderful time spent in Heidelberg. Definitely recommend!!

Michael Maus was by far the worst Tour Guide we have ever had. Rude and condescending, right from the start. He ruined our tour day of Heidelberg- and we had to spend over 6 hours in his company. We couldn’t wait to get away from him. Don’t book a tour with this man.

The most surly, obnoxious boor of a Tour Guide ever! Ruined the experience- very disappointing to be treated so rudely for such an expensive tour- that we were so looking forward to.

Michael was wonderful, he picked me up at the Marriott promptly and was a wealth of knowledge and historical insights. I was the only one for the tour, which was a pleasant surprise, and he could not have been more enthusiastic if there had been 10 people. I had never been to Heidelberg, and it is a magnificent city, and the tour of the castle, ancient wine celler, the city sights, and lunch were all fantastic. Michael shared a lot about the history of the Palatinate and modern Germany. The tour and tour leader have my highest recommendations!

Mike was great and informative. Loved the city and sights. Lunch was great at a German restaurant. Highly recommend

Very comfortable ride to and from Heidelberg. I would recommend a ride from your hotel as you learn so much from Maik along the way. Everything was stunning. The restaurant Maik took us to was the best German food we encountered on our whole trip. Highly recommend.

Excellent experience with Michael. Learned a lot of history and saw beautiful sites. Highly recommend..