We had a very pleasant stay at Villa Kennedy. The hotel is beautiful, room service was good and quick. Gianna the concierge was particularly helpful and reserved very nice restaurants / spa treatments for us. The Spa and pool area is very nice. My only suggestion would be to have antibacterial gel at breakfast (the machine was not working) and it felt not sanitary to attend a buffet while being unable to clean our hands.
Liked the hotel in general. Arrived to our room with roses for our anniversary. All was going well until we arrived at our reserved time at the indoor pool. The water was beyond freezing. I put my toes in for 2 minutes in hopes it would warm. I could not feel for toes for about 30 minutes after. To top that off the jacuzzi and stream room were not working. Very disappointed in that. We were excited to have a reserved swimming time but all we got was the hot sauna. It would have been nice if we would have known before hand so our expectations were not so normal.
I cannot speak highly enough of this hotel and my experience there. From entry to departure, one of the best experiences I HAVE EVER HAD! The staff are amazing, addressing you by name and recalling minute details. So so helpful. Indeed, one concierge called the other on the weekend to ensure our requests were fulfilled! The food was wonderful as well. Well made, appropriate size, and beautiful. The hotel grounds are lovely and spotless. Access to the city and airport is simple. The rooms are perfect yet not overdone. My only problem? The bedroom remote didn’t always work. Treat yourself. Stay here. This place is FANTASTIC!
This hotel is a 6 star hotel. Great value!! The included Breakfast was fabulous. Decorations, Fresh Flowers, very well done. Staff is great. Including not limited to House Keeping, Restaurant, Front Desk, and Internet connection was great. We were on an extended holiday in Europe and it was the best connection that we had on the whole trip. First time staying at a Rocco Forte Property but not the LAST!!!!!!
Such a beautiful and cozy hotel! Beside the stunning room (we had a big sofa inside and a dinner table) I loved that they had prepeared for those who have early flights (5-6 a clock int he morning) in the lobby a corner with fresh coffee and pastry and juices. Very thoughtful. Also, is a nice place for some quality, high-class shopping :)
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