Jet Ski With Miami Watersports All Fees Included

The experience is worth it, you feel safe out in the water and instructions are provided. The jet skis have a gps function that if you get to close it'll slow down or if you get to far away it'll slow down.

Complete fraud they took money wouldn’t let us ride the jets skis then would not give a refund and had to dispute this with my bank. Do not go to them they will take your money and not give refund. You will have to dispute with the bank!

Stayed in Brickell and the listed Jet Ski operators nearby were all scams. This disheartened me because since it was rainy season I didn't want to go out of my way to find a reliable operator to then have it rain.

Wonderful and exhilarating experience! Elijah was very friendly and knowledgeable. Always felt safe. Highly recommend

It was fun, I will just recommend getting your own jetski if your boyfriend is rough and want to go faster and have more fun. I’m just a girl lol. But we had fun. Wish we got our own.

It was a great experience 10 stars if I could beautiful day n great ppl all around I would definitely recommend again

Super fun experience had a great time definitely will be doing this again in the future 10/10 experience!

Only complaint i have is the reservation said an 1hr and 30 minutes. But it was only an hour long for us.

jet skiing was super fun but they didn’t give me deposit back and i went july 18th it’s july 30th i been calling and no one been answering or anything

I booked and paid $230 through Viator for a 1:00 p.m. jet ski reservation on July 26. Miami Watersports did not provide the activity because of poor weather conditions. I completely understand that safety must come first, and I do not fault the company for stopping the activity when conditions were unsafe. My issue is how the refund was handled. The refund policy presented with the Viator reservation stated that customers affected by weather-related conditions were entitled to a credit or a full refund. I requested a full refund because the service was never provided, but Miami Watersports refused. I made multiple good-faith attempts to resolve the matter through the available channels, but the company remained unwilling to honor the policy shown when I booked. This was frustrating and disappointing. Customers should not be charged for an activity the company could not provide and then be denied the refund option advertised at the time of purchase. I exhausted every available option to resolve this directly. Based on my experience, I cannot recommend Miami Watersports.

The jet ski was delayed due to the weather upon returning to speak with the worker I was told I could not ride for the day. Fred was rude and didn’t accommodate.

My experience was great it just didn’t feel like 1hr and this app need to let us know if we have to pay for damage fee

As we arrived we were told that they could not take us out due to there being seaweed in the ocean and that it would damage their jet skies. We were also told to reach out to Viator for a refund as it was booked by a third party. We called and now it’s been a back fourth about us getting a refund stating that the company will not honor it. I do not recommend this company at all or viator bc they do not have the customers back what so ever. Now I’m out of $370 due to something that was beyond my control. On top of that the company knew it was seaweed in the water and failed to communicate that with viator before customers started booking. Do better !!!!

You pay a 150 security deposit upfront…card only… the men were very impatient… there’s a lot of do’s and don’ts…they make you feel like you won’t get your deposit back…the GPS safety feature on the ski’s won’t allow you to to stay up on speed… it kept speeding oil and slowing down…it’s just really for you to get the photo op….not like Jamaica or Cancun at all… (where you’re free to just ride) this is for beginner jet ski riders…

Tom was the best and funniest person I met I was so scared but he boost my confidence to go high and I got high

The space to ride around in was clear. It was enough to have lots of fun. We got enough time to blast off. Instructions were clear Instructors were friendly We had Tony and Isaiah with us

Bad service nickels and dimes all customers. Up charge you as soon as you arrive. Messaged the host and they didn’t honor their deal and refused service

Good service. Good price. Beautiful experience

It’s a blast! Jet skis are great and the scenic trip through the marina and morning field was awesome!

Good expedience, did not feel like 90 minutes, felt shorter. Tour should be around different parts of Miami and not going in circles around cones right outside the marina.

Jet ski broke down and they said ir was working just fine and we lying. We also booked if for 10:00 and didn’t get started until almost 12:00. They were not professional at all and had bad costumer service.

We had an amazing time!! Everyone was so helpful and funny! We can’t wait to come back to Miami again and ride the jet skis!

i did not get my refund for the 5th ticket but other than that fun and the tour guides chill and made the experience fun

It was too windy to ride me and my daughter were unable to go, but My sons had a great time. They loved it and would love to come back.

It was my daughters first time and this topped off her 18th bday trip. We had an amazing guide and the jet skis were new and went fast.

All Fees Included 👎 They charged me another $300 for 'what they say' is for Insurance for the jetski. In which they said they would return but they didnt. AND they charge you to take a test that the State demands all participants have.

Very fun except the hidden fees because there is a hidden fee when it’s advertised no hidden fees. A $150 hold fee and a $15 boat test certificate. If we knew we could be on the beach and do it we would have.

Nico was a good guide. This is a must do an better than some of the others. I was able to share in the experience with my 70yr old day and older brother.

The very time we had an early morning session I believe that we may have been the first ones out that day. So it took a while for them to get up and going. But after everything was ready to go we had a blast.

Had a reservation for 1, got there 15 mins early as post told us, had to take a jet ski exam, which we never did to ride a jet ski in any other city X once we was don’t about 1pm, they said we had to wait until the next group, which we didn’t leave until 2:45pm so we sat there for 2 hours waitin to ride !!! And during the ride we went out to the main area then just rode in circles for 30-40 mins , no real course

Great experience. Tour guide was very patient and answered all questions. I will definitely book again it was a great experience

I didn’t go to the activity due to bad weather . I need my money refunded. I had to take uber to the site where no one was there. I was not notified of the cancellation. Thank you.

Never Got To Enjoy Jet ski the Place Is A scam They Really Need to be off your site they will make Yall look Bad And is not a good look

I reserved 2 jets ski rentals for Tuesday in Miami. Once I realized how far they were from my hotel and had to factor in over an hour of traffic I reached out o try and change the excursion but was told I could not. Only to arrive at my reserved excursion to find it was closed until Thursday. I am scheduled to leave on Friday and had other excursions booked which is why I scheduled it for Tuesday. When I reached out I the company I was told they do not give refunds. I showed up for my excursion and hey were closed and do not feel that is right to refund me since I was leaving Friday and there was no other time we could do it. Talk about horrible accountability and lack of customer service. Do not book them especially if you don't want to waste time traveling in Miami only to find that when you arrive they are closed for the entire time of your vacation.

The place is a scam! First, reserved online 6 Jet Skies for $99 each. Got there and was charged $125 each for 6 jet skies. After riding the jet skies never was told anything about damages to the jet skies..just thanked us and please leave a review. They charged a deposit of $150 for each jet ski, mind you. A week later I haven't received my full deposit refund so I contacted them (they will only respond by email), they stated they charged me $450 for 3 jet skies being damaged, but there were no crashes that had occurred. No one bothered to contact me or let me know that I would be charged due to damages. Please be aware of this and book with someone else!

We had an absolutely terrible experience at this shop. First, we paid for the jet ski for one hour ride, but we only got to use the jet ski for half an hour, and they completely failed to deliver the photo service we requested—this was entirely their fault. Since we were leaving the next day, they promised a refund if we emailed them, just to pacify us at the moment. However, after we emailed them, they refused to issue a refund and totally obey our agreement. The chances of us coming back to use the credits are almost zero. We lost about $430 in total—a truly awful experience. Stay away from this dishonest business. Don’t let unethical practices slide!

Everyone was nice and helpful and we had a really fun time! We didn't have to wait long lucky it wasn't busy.

The parasailing was fun! The boat staff was down to earth—gave clear instructions and good vibes! Only reason I gave "very good" instead of "excellent" because their prices [across] online compared to in person is not consistent. Online you see prices like $165 but in person its $112. I advise that people to pay in person compared to the various prices displayed online.

My experience with VIATOR was terrible. I was mislead time I had two experiences only when I got there I had one and was asked to pay 343.00 more plus 44.00 for pictures. I will never use VIATOR for anything again. My experience with the water activities was amazing and created memories for a lifetime.

It was fun. Shawn & Tom were absolutely wonderful. All of the JetSki guys were as well but the people working the desk can go to hell.

I won't be making a reservation through a third party ever again. Viator I paid $178 through your sight and once we made it there we had to pay $326 more dollars at Miami watersports for paragliding and jetski. They wouldn't scan my ticket that was provided for the parasailing that was not right. If that was the case we should've just waited until we got to Miami. It was fun just didn't expect to spend that money for 2 hours.

This company was great. They really make sure you have the maximum of fun. I did the banana boat and the parasailing combo. Had so much fun and almost came up on free money that was floating in the water. GO WATERSPORT !!!

Dylan and Pierre is the best… was so fun. Have to come back … one of the best vacation me and my husband had… not gonna forget the 2 dips lol

Pricing is not clear, had to pay lot more at the site! Wish they included all the costs like tax, fuel etc are included in the advertised price clearly, instead of burying it in fine print and make customers find the additional amount at the event site.

Showing my fiancé new things she haven’t done before n living life! And it’s my bday week!! Miami definitely showed us a GREAT TIME, water Sports was great n definitely will be back!!!

It was kinda cheating by the Viator website. They've hired so many informations in a way that you'll easily fall into their trap. In viator website they shows the combo is $169/person while the fact is you need to pay more money while you tried to do the activities. In total it took around $500 for two person. But if you do these same activities somewhere else it will cost much less than them. So, I'll not suggest anyone to use viator or Miami watersports in general. Go somewhere else if you want to have a good experience without paying more.

The parasailing was the best the tour guys are nice and will give you deals if you buy more than one activity

The actual parasailing experience was amazing but Viator has a two for one but once u get there they try to add on an additional $80 ea due to hidden fees!!! So I didn’t get to jet ski and I payed $340 for parasailing only I will never go thru Viator again they are rip offs

Hella fun!! we did the JetSki parasailing combo, which I highly recommend. The staff was super cool and polite. Make sure to bring some food to eat before or in between the sailing and the JetSki. These guys are legit I would definitely come back on my next trip. Captain Tom was Hella funny too.